2nd Line Support
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £35,000 per annum
Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 + Bonus + Benefits We're seeking an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation … point for complex technical issues, delivering excellent customer service while supporting users across multiple locations. Key Skills & Experience: 2+ years' experience in a 2nd Line/Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11, Active Directory, Azure AD and Intune Experience supporting laptops ...