york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. … You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Connect Fibre
Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Connect Fibre
very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We’re looking for a … customer-focused Upgrade & Retention Executive to join our team! This role is all about helping our existing customers find the right upgrade across all Connect Fibre products, including broadband, Connect Mobile, and add-ons, while also retaining customers as they approach contract renewal. You'll be handling … Build rapport and trust, ensuring customers feel valued and supported. • Effectively communicate the benefits of upgrading or renewing with Connect Fibre. • Follow up on customer interactions via phone and email, ensuring a seamless experience. • Keep accurate records of conversations and updates in our CRM system. • Work towards retentionMore ❯
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
more WHAT WILL YOU BE DOING? You'll play a vital role in ensuring our data is clean, enriched, and ready to power campaigns, customerretention, sales, and product strategy. Reporting to the Senior Data Analyst, you'll work closely with teams across the business to monitor More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Searchability®
more... WHAT WILL YOU BE DOING? You'll play a vital role in ensuring our data is clean, enriched, and ready to power campaigns, customerretention, sales, and product strategy. Reporting to the Senior Data Analyst, you'll work closely with teams across the business to monitor More ❯
middlesbrough, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Searchability®
more... WHAT WILL YOU BE DOING? You'll play a vital role in ensuring our data is clean, enriched, and ready to power campaigns, customerretention, sales, and product strategy. Reporting to the Senior Data Analyst, you'll work closely with teams across the business to monitor More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
SalesCaptain
Communicate with clients and create reports to showcase progress and results The main KPIs for the role 🏆 Positive Replies (Weekly), Client Satisfaction (NPS), ClientRetention (Quarterly), New Ideas proposed to Clients (Monthly), Cost Per Positive Reply (Monthly) Who you are ❤️🔥 At least 1-2 years of relevant work More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
OptumUK
Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis … and incident communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Laboratory Corporation
on key competitors Sells the business unit's capabilities and differentiation frameworks Recognizes and communicates sales opportunities for other business units Sets and manages customer expectations Collaborates with companywide resources to achieve superior customer satisfaction Organizes and hosts client visits Evaluates quotations for territory and provides inputs to … preferred provider agreements Experience developing and executing strategic business plans Negotiation skills: direct face to face negotiating experience with major clients Highly consultative Strong customer orientation Demonstrated ability to acquire, grow and retain clients Knowledge of the drug development process Strong financial acumen: delivering business results in a commercial … level decision makers Strong preference for individual with Early Development Nonclinical solutions selling experience Understanding of Nonclinical drug development Advanced industry knowledge Demonstrated clientretention skills Ability to manage difficult client and/or financial situations Ability to differentiate Labcorp from competitors Strong working relationship with internal Labcorp More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
3Search
and guide a growing team of analysts and scientists. The Head of Data will be pivotal in turning raw data into actionable insights across customer acquisition, retention, supply chain dynamics, and product optimisation. You’ll partner directly with leadership, fuelling growth and experimentation while promoting a truly More ❯
york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Top to Toe EPOS
far beyond a basic till system, including for example: credit accounts, currency conversion, loyalty discounts, receipt printing/cash drawers, gift cards/vouchers, customer data retention, sales reports, security, time recording, inter-branch transfers, z-reads - enhance the HQ/head office component to the point More ❯