Remote Customer Service Jobs in North Yorkshire

7 of 7 Remote Customer Service Jobs in North Yorkshire

Service Delivery Coordinator

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Redcentric
a requiremement to attend our York office once per month. UK basd applicants only please. AIM OF THE ROLE Under the guidance of the Service Delivery and Improvement manager the Service Co-ordinator (SDC) will oversee the relationship and service provision of a portfolio of customers who … don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as part of the wider team … the role will play a key part in recording, tracking, and coordinating continuous service improvement initiatives across the wider Redcentric business. KEY RESPONSIBILITIES Responsibilities in this role may include but are not restricted to the following: Ensuring contracted levels of service provision to a portfolio of customers Proactively More ❯
Employment Type: Permanent, Work From Home
Posted:

Manufacturing / Production Planner - SAP / Excel Skills

Middlesbrough, North Yorkshire, North East, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
the Veolia contract, covering sales orders, procurement, warehousing and distribution activities across both Veolia SAP & Univar SAP Maintain the daily production schedule to meet customer demands Work collaboratively with business stakeholders to ensure all operational requirements are achieved Ensure effective and timely customer service through verbal collaboration … Ensure effective control of stock and costs Take product samples Lead Wastewater effluent testing and PTO tank inspections Support the investigation and administration of customer complaints Ensure compliance to Statutory requirements, Quality procedures, GDP Policies and Procedures, Insurance requirements About you: Good numeracy and statistics skills and an excellent … the varying tasks that the role requires The ability to prioritise work and display a high level of attention to detail You must be customer focused, providing excellent service at all times and it is essential that youre a good team player Who we are: With revenues in More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Network Support Specialist

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Redcentric
will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments. When not working on customer facing issues, there are lots of opportunities to get involved with internal projects. Working within this team means you will have access to a … and grow within the organisation. This will require excellent communication skills, as well as a patient and supportive approach to training and development. Continual service improvement (CSI) plays a big part in this role. You aren't expected to fix a fault and move on to the next one … with programming languages such as Python, there are lots of exciting DevOps opportunities within the team, that are critical to Redcentric achieving their continual service improvement goals. Key Responsibilities Communicate with customers on a highly technical level to provide immediate resolution where possible; ensuring tickets are managed and progressed More ❯
Employment Type: Permanent
Posted:

Scoping Project Manager - Menwith Hill

Harrogate, Yorkshire, United Kingdom
Hybrid / WFH Options
Serco
put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core … in place to achieve programmes and financial commitments, whilst meeting the changing operational need. You will also confer with local DIO representatives, the Local Customer Service Representative and the relevant Site Manager to agree scope, priorities and delivery programmes of Billable Works on a regular basis, work with … stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money, support end users and management in providing optimal solutions to customer requirements to resolve end user issues, where possible, with a focus on supporting the MoD's carbon reduction target and assist in the resolution More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Switchboard Supervisor

Middlesbrough, Yorkshire, United Kingdom
Hybrid / WFH Options
Serco
/Fri Salary: up to £25,674.00 depending on experience, plus Serco benefits Key purpose: To supervise the delivery of the switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the Trust patients, staff and visitors. Main Accountabilities: To ensure … are undertaken in a professional, competent and safe manner. Implement and comply with the Company's policies and procedures to ensure efficient and effective service delivery. Ensure full service compliance with the ISO 9002 procedures and meets performance standards. Operate all services within agreed financial budgets. Assist the … Team Leader in the organising and planning of work within the switchboard and reception services in the most efficient and cost-effective way. Monitor service delivery to ensure compliance with agreed performance standards. Assist in ensuring the switchboard and reception team carry out their duties with due regard to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Switchboard Supervisor

York, Yorkshire, United Kingdom
Hybrid / WFH Options
Serco
/Fri Salary: up to £25,674.00 depending on experience, plus Serco benefits Key purpose: To supervise the delivery of the switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the Trust patients, staff and visitors. Main Accountabilities: To ensure … are undertaken in a professional, competent and safe manner. Implement and comply with the Company's policies and procedures to ensure efficient and effective service delivery. Ensure full service compliance with the ISO 9002 procedures and meets performance standards. Operate all services within agreed financial budgets. Assist the … Team Leader in the organising and planning of work within the switchboard and reception services in the most efficient and cost-effective way. Monitor service delivery to ensure compliance with agreed performance standards. Assist in ensuring the switchboard and reception team carry out their duties with due regard to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Engineer ICA

Redcar, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to … a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
North Yorkshire
25th Percentile
£23,504
Median
£27,500
75th Percentile
£41,500
90th Percentile
£53,750