Customer Service Jobs in North Yorkshire

1 to 25 of 29 Customer Service Jobs in North Yorkshire

IT SUPPORT - 2ND LINE

York, England, United Kingdom
Hybrid / WFH Options
Hays
Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »
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Key Account Manager

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … This will involve targeting, approaching, and pursuing potential and existing customers. Collaborating closely with the Applications Engineering team you will ensure all the Opportunity, Customer and Contact data is updated in CRM, negotiate and close deals, as well as the ongoing management of customer relationships. Ideally you will … plans. Managing the sales process and develop winning value propositions so that our tender has the highest possible chance of success. Managing and & developing customer relationships at all levels and drive strategic partnerships to become a trusted partner. Proactively communicating & networking with customer personal to ensure we engage more »
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Service Desk Engineer

York, Yorkshire, United Kingdom
Hybrid / WFH Options
Certus Recruitment Group
Service Desk Engineer Yorkshire 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate … and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and 1 Week in-office per month … after training) Service Desk Engineer responsibilities: Provide technical support on a rota basis with current Service Desk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately more »
Employment Type: Permanent
Salary: GBP 25,000 Annual
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Category Manager AV. com

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Gear4Music
gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver more »
Employment Type: Permanent, Work From Home
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Information Security Officer

Northallerton, North Yorkshire, Yorkshire, United Kingdom
North Yorkshire Police
to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality, credible … who is keen to foster a positive and inclusive team culture and ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the more »
Employment Type: Permanent
Salary: £40,000
Posted:

Junior Pricing Co-Ordinator

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Synergy Car Leasing Limited
the leading vehicle leasing providers in the UK. Weve achieved the Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service. We're Feefo 5 Star Rated by our customers. Synergy is recognised as Leasing Broker of the Year 2024 and Best Customer Service by the Broker News Awards. Synergy is also Best Medium Leasing Broker and is highly commended for Customer Service 2023-2024, awarded by the Leasing Broker Federation. A member of the British Vehicle Rental and Leasing Association (BVRLA), Synergy is committed to the highest standards … of service, fair terms & transparency. You will be looking for a challenging role where your contribution is recognised and rewarded within a dynamic environment. We want our people to achieve their goals and dreams, believing in a team-work culture where personal growth and potential are valued. Our well more »
Employment Type: Permanent
Salary: £26,000
Posted:

Client Services Administrator

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Synergy Car Leasing Limited
permanent Salary: £23,000 - £30,000 dependent on experience The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director. For the Client Services Team, the role supports across different areas as required including customer … all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business. Responsibilities: Responding to in-life queries … and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast-moving environment Excellent organizational skills more »
Employment Type: Permanent
Salary: £23,000
Posted:

Project Sales Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Prokool Ltd
communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customer service & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »
Employment Type: Permanent, Work From Home
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Site Services Engineer

Malton, England, United Kingdom
Vickerstock
agreed levels through targeted analysis, development and delivery of performance improvement plans Contributing to a planned preventative maintenance culture through the use of KPIs, customer service levels, detailed planned and preventative maintenance schedules and condition monitoring techniques Ensuring all statutory inspections (including portable appliance testing, mains testing and more »
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IT Customer Service Analyst

York, North Yorkshire, United Kingdom
Eden Brown Synergy
IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »
Employment Type: Temporary
Salary: £13.14/hour
Posted:

Technical Customer Support

York, North Yorkshire, Yorkshire, United Kingdom
BRIDGE RECRUITMENT
communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and Wellbeing Programe Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID and Point of Sale hardware- would be an advantage Would be advantages to have previous experience within more »
Employment Type: Permanent
Salary: £24,000
Posted:

Portfolio Sales Director – Optical / Electronic products

North Yorkshire, England, United Kingdom
Entrust Resource Solutions
Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »
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Infrastructure Engineer

York, England, United Kingdom
Henderson Scott
range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to more »
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Control System Engineer

North Yorkshire, England, United Kingdom
Interv l Group | B Corp™
Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … a proactive approach to customer service. The successful candidate will play a key role in ensuring the seamless operation of complex industrial systems, while also contributing to continuous improvement initiatives and maintaining a high level of customer satisfaction. Key Responsibilities: Experience in developing and modifying PLC code from … in Siemens systems, as well as Rockwell, Mitsubishi, and Allen Bradley platforms. Conduct comprehensive site commissioning activities, including SAT, post-installation support, and customized customer training sessions. Generate high-quality software designs that meet internal, external, and regulatory requirements, ensuring technical risk is minimized and solutions are delivered accurately. more »
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Software Engineer

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … are looking for? You will be able to provide a high level of software design output through a thorough understanding of internal/external customer and regulatory requirements. You will have experience of Full Lifecycle Projects for a range of process applications within Pharmaceutical and Other Process Manufacturing. Provision … of the design & development of PLC Code from concept (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key. Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training is an essential requirement. In addition, you will provide a high level more »
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Technical Support Specialist

York, England, United Kingdom
Hybrid / WFH Options
Routeware, Inc
the first point of contact for clients, diligently working to achieve comprehensive and prompt resolutions. As such, proficiency in troubleshooting, analytical capabilities, and exceptional customer service are imperative. This position entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in … a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software and hardware issues Escalates unresolved issues to appropriate internal teams Prioritises and manages several tasks at one … or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where more »
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Software Engineer - Service

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … nurturing a workplace culture that thrives on diversity, inclusivity, and innovation. What is the role? The Service Engineer will have a strong understanding of controls software and will be responsible for visiting customers sites at short notice to fix problems with the Machinery & equipment. Your skills are likely to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through more »
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Dual Fuel Engineer / Smart Meter Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Application Support Analyst

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
pib Group
/Application support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be … issues when called upon Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other areas of PIB where necessary Accurately record, update and document requests using … working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits more »
Employment Type: Permanent, Work From Home
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Domestic Appliance Engineer (Local Patch)

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Gas qualified candidates higher pay package White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Apprentice Digital Marketing Executive

Whorlton Road, Riverside Park Industrial Estate, Middlesbrough, England
UK VAPE SUPPLY LTD
Available 1 Closing Date Saturday, 20th July 2024 Start Date Saturday, 3rd August 2024 Desired Skills Eye for detail Genuine interest in digital Good customer service skills Hard Working Qualifications English GCSE or equivalent, grade 4 (Essential) Math GCSE or equivalent, grade 4 (Essential) About the Employer UK more »
Employment Type: Advanced Apprenticeship
Salary: £15,652.00
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Patient Systems Support (ePMA, Patientrack)

Harrogate, United Kingdom
Hybrid / WFH Options
Harrogate and District NHS Foundation Trust
of Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation? Main duties of the job Patient Systems Support ( Patientrack and ePMA Team ). The Patientrack … Is the electronic Prescribing and Administration of medication solution. This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

New Business Sales Person Apprentice

St. Martins Courtyard, Coney Street, York, England
DASHING DISTRIBUTION SOFTWARE LTD
demo’s of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Sales person to support their sales activity. You will become an integral part of … leads to be passed on to the Solutions team. Answering potential customers' questions and coordinating additional information as required. Keeping up with product and service information and updates. Creating and maintaining the CRM with current and potential customers and opportunities. Producing sales documentation and reports as required. Market research … customer base for competitors). Assisting in the creation of new marketing content based on feedback of sales calls. Act in a positive and constructive way to help develop and maintain the company brand. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
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Optical Assistant Apprenticeship - Northallerton Specsavers

120/120A High Street, Northallerton, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 18th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £13,728.00
Posted:

Infrastructure Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Henderson Scott
range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:
Customer Service
North Yorkshire
10th Percentile
£21,375
25th Percentile
£25,219
Median
£30,000
75th Percentile
£33,750
90th Percentile
£47,500