3 of 3 Epics Jobs in North Yorkshire

working with product leadership to prioritize major client deliverables. Analyse customer feedback and performance data to identify opportunities for improvement. Define clear and actionable epics, acceptance criteria, and requirements documentation. Serve as the primary driver of day-to-day product execution for major platform initiatives, including scrum team management ...

channels and case management. Responsibilities Facilitate business and design workshops across Contact Centre and Workflow workstreams Translate business requirements into high-quality user stories, epics, and backlog items Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling Act as a bridge between Product Owners ...

Doing: Acting as the glue between the business and our developers — translating needs into clear, actionable work. Managing and refining Jira boards, epics, and user stories to ensure the devs always have what they need to deliver. Identifying blockers early and working across teams to clear them. Supporting delivery planning ...