2 of 2 Remote/Hybrid ITIL Jobs in North Yorkshire

Excellent customer service skills Ability to work under pressure Creative problem solving Integrity Technical certifications (desirable but not essential) Cisco CCNA SIP School SSCA ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based ...

system patching, upgrades, and routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota … Working knowledge of Oracle Linux, including Ksplice Understanding of virtualisation, storage, and Unix networking Basic scripting skills (Bash, Python, or PowerShell) Experience working within ITIL-governed environments Strong problem-solving skills and a willingness to learn Good communication skills and a collaborative approach Preferred Skills Exposure to cloud platforms ...