2 of 2 Remote/Hybrid Process Improvement Jobs in North Yorkshire

reporting and data insights through collaboration with Data Analysts and use of tools like MS Power BI. Maintain compliance and drive innovation, supporting internal process improvements, technology rollouts, and contributing to company-wide initiatives. What We’re Looking For Good working knowledge of water efficiency, plumbing and water systems ...

within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident … reports and contribute to process improvements Conduct quality checks and support team training Assist in integrating new customers and identifying problem tickets What We're Looking For: Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness ...