2 of 2 ServiceNow Jobs in North Yorkshire

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide preventative management and incident response across infrastructure, cloud and modern … defined runbooks and tooling. Use monitoring, event management and CMDB data to support effective triage and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers, ensuring continuity of service awareness and in-flight actions. Identify recurring ...

people work smarter through technology, automation and better ways of working. You might already have experience supporting platforms such as Adobe Workfront, Adobe DAM, ServiceNow, Salesforce or Jira, and be looking for an opportunity to make a bigger impact. If you enjoy solving problems, improving processes, and helping teams … ways of working. Skills and experience we're looking for: Experience administering, configuring or supporting enterprise SaaS platforms such as Adobe Workfront, Adobe DAM, ServiceNow, Salesforce, Jira or similar solutions. Strong understanding of workflow management, business process improvement, governance and operational excellence. Experience translating business requirements into practical platform, process ...