2 of 2 Remote User Experience Jobs in North Yorkshire

up to analyse the website portfolio, conduct required analysis leading to recommendations of what needs improvements. Work with internal and external teams to help assess digital tools (including PPC, UX, SEO). This requires someone who has experience in Digital analysis with a good mix of technical skills, analytics and ability to recommend action based on facts. Responsibilities: Set … recommend improvement on websites performance for the portfolio Analyse website traffic across practice and corporate websites, identifying areas of success and improvements Use heatmaps and event tracking to analyse user behaviour, reporting these to the wider digital team Collaborate with digital team to implement improvements and collectively develop a template for best-in-class practice websites across each section … websites within the digital estate, driving visibility and conversion rates Support broader analysis across the Marketing team (campaigns effectiveness, internal communication effectiveness ...) Person specification: Solid understanding and practical experience with Google Analytics 4 (GA4), Google Tag Manager (GTM), Looker Studio and Word Press . Proficiency in Excel for data analysis and reporting. Skills/Qualifications Analytical and problem More ❯

identify reactivation opportunities. Document product improvements and issues, communicate with the development team, and keep customers updated on relevant progress. Analysing customer feedback and complaints to enhance the overall user experience. You'll thrive in this role if you: Have a natural knack for building rapport and trust with customers, stakeholders, and colleagues - fast. Foster a genuine passion for … and curiosity about how things work. Possess the drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone More ❯