5 of 5 Remote 2nd Line Support Jobs in the North of England

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely … the ideal next step in your career. iO Associates has partnered with forward-thinking and growing IT services provider, is expanding its technical support team. With a strong focus on delivering excellent service, they're looking for someone dependable and skilled to help maintain high service standards and … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with More ❯

2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯

Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st/2nd Line Engineer to support their internal and external customers. You will work alongside other technical teams (infrastructure/Security and Software Development teams where you … will help with the maintenance of account creation and access across the Group IT Systems. Responsibilities: 1st/2nd line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA … s Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based More ❯

Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st/2nd Line Engineer to support their internal and external customers. You will work alongside other technical teams (infrastructure/Security and Software Development teams where you … will help with the maintenance of account creation and access across the Group IT Systems. Responsibilities: 1st/2nd line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA … s Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based More ❯