4 of 4 Remote 2nd Line Support Jobs in the North of England

1st/2nd Line Support Analyst Salary: £28,000 – £32,000 Location: Fully Remote with London Travel for Client Site VisitsWe are seeking a proactive 1st/2nd Line Support Analyst to provide technical assistance for a diverse client base across London. This position offers the flexibility of working from … home with occasional paid visits into the city when in-person expertise is required.As a 1st/2nd Line Support Analyst , you will be the first point of contact for end users, investigating issues across desktops, laptops, networks, and cloud platforms. You’ll deliver swift resolutions, ensure clear communication, and escalate where necessary while maintaining … a professional client experience. Responsibilities: Delivering technical support as a 1st/2nd Line Support Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require onsite presence Resolving faults across devices, connectivity, printing, VoIP telephony, and email systems Performing system checks, software updates, security patching More ❯

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line More ❯