Speech Analytics Platform Analyst
- Hiring Organisation
- Vitality
- Location
- Stockport, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
written interactions into measurable intelligence. From configuring platform logic like scorecards and syntax to extracting and shaping data with SQL, Excel, and Power BI, you’ll translate complex language patterns into meaningful outputs that drive performance. Collaborating with QA, Operations, and our Knowledge & Insight Lab, you’ll ensure data … accuracy and user experience. Maintain documentation of platform logic, reporting structures, and data models. What do you need to thrive? Advanced level of Power BI, including experience building and maintaining dashboards. Advanced Excel skills, including data transformation, lookup functions, and pivot tables. Working knowledge of SQL for data extraction ...