Desktop Support Analyst
- Hiring Organisation
- Franklin Fitch
- Location
- Manchester Area, United Kingdom
troubleshooting Experience using ITSM/ticketing systems in an SLA-driven environment Strong customer service and communication skills A networking certification such as Cisco CCNA, CompTIA Network+ or Juniper JNCIA, or currently working towards one Desirable: ITIL Foundation Experience within a Managed Service Provider (MSP) environment Exposure to Cisco, Juniper ...