Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and … activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for changemanagement, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving … base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives More ❯
service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and changemanagement processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service … management processes (incident, problem, changemanagement), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and changemanagement processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service … management processes (incident, problem, changemanagement), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Birmingham, Leeds, Liverpool, London, United Kingdom Hybrid / WFH Options
UK Health Security Agency
DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has … disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting/problem solving), in delivery (both technology and changemanagement aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of … will also be responsible for defining UKHSA's product/platform offer to meet UKHSA's business strategy and needs with respect to workplace applications/platforms, IT service management and infrastructure and networks. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
one week every four weeks About the Role Are you passionate about cybersecurity and cryptography? Our client in the Financial Services industry is looking for a Cryptography HSM & Key Management Specialist to join their global team. In this role, you'll help protect the their most sensitive data by managing encryption systems and digital keys that keep our information … of our security infrastructure. What You'll Be Doing * Managing Hardware Security Modules (HSMs)and cryptographic infrastructure* Creating, storing, and retiring encryption keyssecurely across multiple platforms* Supporting incident and change managementprocesses* Collaborating with application, infrastructure, and support teams* Ensuring compliance with security standards and audit requirements* Contributing to project deliveryand continuous improvement initiatives What We're Looking For * Experience … in cryptography and information security* Hands-on knowledge of HSM configuration and support* Familiarity with SSH key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like More ❯
Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
one week every four weeks About the Role Are you passionate about cybersecurity and cryptography? Our client in the Financial Services industry is looking for a Cryptography HSM & Key Management Specialist to join their global team. In this role, you'll help protect the their most sensitive data by managing encryption systems and digital keys that keep our information … of our security infrastructure. What You'll Be Doing * Managing Hardware Security Modules (HSMs)and cryptographic infrastructure* Creating, storing, and retiring encryption keyssecurely across multiple platforms* Supporting incident and change managementprocesses* Collaborating with application, infrastructure, and support teams* Ensuring compliance with security standards and audit requirements* Contributing to project deliveryand continuous improvement initiatives What We're Looking For * Experience … in cryptography and information security* Hands-on knowledge of HSM configuration and support* Familiarity with SSH key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯
Preston On The Hill, Cheshire, United Kingdom Hybrid / WFH Options
NMS Recruit Ltd
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
NMS Recruit
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Daresbury, Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
NMS Recruit Limited
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Warrington, Preston on the Hill, Cheshire, United Kingdom Hybrid / WFH Options
NMS Recruit Ltd
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards.To be successful in … this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project managementMore ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on clients sites within the Sheffield/South Yorkshire, with some opportunity to work from home, client/project … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
PM) + on-call one week every four weeks About the Role Are you passionate about cybersecurity and cryptography? Our client is looking for a Cryptography HSM & Key Management Specialist to join their global team. In this role, you'll help protect the their most sensitive data by managing encryption systems and digital keys that keep our information secure.You … of our security infrastructure. What You'll Be Doing Managing Hardware Security Modules (HSMs)and cryptographic infrastructure Creating, storing, and retiring encryption keyssecurely across multiple platforms Supporting incident and change managementprocesses Collaborating with application, infrastructure, and support teams Ensuring compliance with security standards and audit requirements Contributing to project deliveryand continuous improvement initiatives What We're Looking For Experience … in cryptography and information security Ideally some hands-on experience of HSM configuration and support Familiarity with SSH key and certificate management Understanding of Unix/Windows environments Strong attention to detail and ability to work under pressure Excellent communication and stakeholder management skills Nice to Have ITIL Foundation certification Security or project management certifications Experience with More ❯
North West London, London, United Kingdom Hybrid / WFH Options
JobHeron
Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, changemanagement and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
technology teams. Accurately record, update and document requests using the IT service desk system.Install and configure new ICT equipment. Managing access to applications and technology systems through effective access management (User Account Management). Maintaining a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Willing to attend internal … record, update and document requests using the IT service desk system. To install and configure new ICT equipment. To manage access to applications and technology systems through effective access management (User Account Management). To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Be willing to … a number of productive working relationships across the organisation. Analysing, interpreting, and reporting information and knowledge of technical subjects and concepts to influence decisions. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of your own development needs, actively More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Lookers
robust validation and monitoring frameworks are in place. Promote knowledge sharing, mentoring junior team members and championing a collaborative and innovative culture within the BI function. Ensure compliance with changemanagement and testing standards, safeguarding the integrity of business-critical data. What you'll bring Must-Haves: Proven experience in SQL development and optimisation, ideally within a financial More ❯
Select how often (in days) to receive an alert: Job Title: Business Analyst/Business Change Manager Location: Malvern, England, United Kingdom Role Type: We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems … that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance testing processes to ensure that intended changes have been correctly implemented and that anticipated benefits have been realised. This position can be based More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
WA1, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
EH20 group
Role: Project Manager (PMO ChangeManagement) Location: Warrington Or London EH20 are delighted to be working with a leading technology company with a span and reach across the UK. Our client is looking for a dynamic, focused and articulate Project Manager to support the wider Project Manager Office in setting up new standardised systems, platforms and with managing … internal change and technology across the wider business. You will ensure that standardisation procedures are in place and support stakeholders with process queries. What is on offer? £50,000 salary Hybrid 2 days working from home Full travel expenses paid Private Pension 25 days annual leave + public holidays Birthday & work anniversary day off What you will be doing … project elements to align with established timelines and deliverable specifications Create and maintain comprehensive project schedules while monitoring progress and milestone completion Communicate project risks and results to relevant management levels, escalating matters per established communication protocols Assist PMO operations and facilitate changemanagement coordination and process control Function as the primary communication liaison between internal teams More ❯