Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by … working from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in changemanagement in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a … must A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
Change Analyst/Quality Assurance Analyst Location: Lytham St Annes, Lancashire (Office-based with some hybrid working) Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team . They are now seeking a Change Analyst/… for managing changes to technology systems while ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this Change Analyst/QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform … execute, and maintain test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for changemanagement and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
Annes, Lancashire Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team. They are now seeking a QA Analyst to join their IT department. In this role, you will be responsible for managing changes to technology systems while … ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform risk and impact analyses on proposed changes. Develop, execute, and maintain … test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for changemanagement and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep them informed of More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Sharp UK
Unique opportunity for a Change Manager to lead strategic change initiatives that drive business transformation and cultural alignment. Responsible for shaping and delivering impactful change programmes, overseeing internal communications, and fostering employee engagement across the organisation. Working collaboratively with stakeholders from all departments to identify change requirements, develop engagement strategies, and ensure consistent messaging that supports … adoption and alignment with strategic priorities building a culture of continuous improvement, accountability, and collaboration Based in Leeds or West Bromwich, with hybrid working Responsibilities: Lead Strategic Change: Drive impactful business transformation initiatives that align with organisational goals and culture, ensuring that new processes, systems, or technologies are adopted effectively and efficiently. Change Plan Development: Translate complex concepts … into clear, compelling narratives and impactful change plans and executing initiatives that drive awareness, alignment, and team member action. Change Champions Network: Design and implement a change network that supports transformation initiatives and promotes a strong organisational culture. Business Transition: Prepare business areas for transition, support moves to new ways of working; establishing and implementing mechanisms to More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Sharp UK
Unique opportunity for a Change Manager to lead strategic change initiatives that drive business transformation and cultural alignment. Responsible for shaping and delivering impactful change programmes, overseeing internal communications, and fostering employee engagement across the organisation. Working collaboratively with stakeholders from all departments to identify change requirements, develop engagement strategies, and ensure consistent messaging that supports … adoption and alignment with strategic priorities building a culture of continuous improvement, accountability, and collaboration Based in Leeds or West Bromwich, with hybrid working Responsibilities: Lead Strategic Change: Drive impactful business transformation initiatives that align with organisational goals and culture, ensuring that new processes, systems, or technologies are adopted effectively and efficiently. Change Plan Development: Translate complex concepts … into clear, compelling narratives and impactful change plans and executing initiatives that drive awareness, alignment, and team member action. Change Champions Network: Design and implement a change network that supports transformation initiatives and promotes a strong organisational culture. Business Transition: Prepare business areas for transition, support moves to new ways of working; establishing and implementing mechanisms to More ❯
will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects … Ensuring all project management activities from end to end are looked after Risk, resource, and changemanagement Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and … delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
About the role We have an exciting opportunity for a Business Change Manager to join the Guinness Team. This is a permanent, full-time, 35 hours per week vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style. The overall purpose of the role is to shape, develop, and own end to … end business change activities for projects and programmes, to ensure that programmes and projects effectively prepare the business for the associated people, process, and technology change and adoption required to achieve the business benefits targeted. What we’re looking for We know that how we do things is just as important as what we do, so you’ll … with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate Essential: Proven track record of working autonomously in a Business Change role on a range of projects at varying levels of size and complexity, across the full project lifecycle. Previous experience of leading a Business Readiness or Change Adoption More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
will be passionate about working collaboratively and enjoy delivering within a fast paced and complex organisation, building trusting relationships with subject matter experts and stakeholders. You will have line management responsibility for a group of Product Owners and will support and mentor others as well as promote the work of the Product team. We welcome applications from across the … office base, and flexibility to travel as required for team collaboration. Main duties of the job As a Senior Product Owner, you'll be a trusted advisor and product management expert, working closely with stakeholders, suppliers, and users to shape and assure the design and delivery of the Future NHS Workforce Solution. Coordinate, oversee and guide the product development … products within a defined portfolio and/or a specific project Leading assurance activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support changemanagement Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance More ❯
North Cumbria Integrated Care NHS Foundation Trust
are looking for highly motivated problem solver who thrives under pressure and has a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week. The role offers hybrid working … escalate and resolve issues and requests. Assist in the testing of new functionality and updates. Document support activities Maintain documentation including standard operating procedures. Participate in application upgrades and changemanagement processes. About us At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a … literacy oExcellent communication skills oAbility to learn quickly, cope under pressure and prioritise own workload oLogical, flexible and enthusiastic oOrganisation skills oTeam player oProblem identification skills oPositive attitude to change Desirable oPresentation Skills Knowledge and Experience Essential Understanding of application purposes and requirements in a clinical environment e.g. Patient Administration System (PAS), Electronic Patient Records (EPRs) Experience using Microsoft More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the governance structure for each projectManaging Third Party deliverables and relationships in line with contractual obligationsProviding effective and timely reports to ensure stakeholders are kept up … project lifecycleLead a small team of project managers, business analysts and business product owners to ensure successful delivery of projectsLead on specific areas contributing to the development of the Change Function within the ChangeManagement TeamKey skills:Significant experience of delivering progressive information technology change.Understanding what good design, development and testing looks like to enable robust discussions … with technology resources and suppliers on the project.Strong changemanagement and leadership skills, and the ability to apply them to implement new systems and redesign work.Experience of running senior stakeholder meetings e.g. Steering groups as well as workshops to facilitate an agreed decision/outcome.Experience of commercial negotiations with suppliers to input into contracts for project delivery.Experience of More ❯
Bradford, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Randstad Technologies
Scrum Master Bradford Hybrid working £70,000 to £75,000 A well established consultancy firm is looking for an experienced Scrum Master to lead technical change initiatives within the Flexcube core banking environment. The role involved applying agile principles to a core banking platform that is designed to be agile, open, and cloud-ready. A Scrum Master you will … Proactively identify, assess, and mitigate project risks. Facilitate agile ceremonies and support teams to remove impediments. Ensure clear communication with all stakeholders and senior leadership. Drive continuous improvement in changemanagement and agile practices. Mentor and guide junior team members on best practices. The successful candidate will have the following skills Experience working with core banking tools Experience … working with Flexcube Stakeholder and changemanagement Project governance and planning Risk and crisis management Agile methodology (value-driven delivery) Experience with Flexcube technical changes Bradford Hybrid working | £70,000 to £75,000 | This role is ideal for a seasoned professional who thrives in leading complex projects and fostering a culture of continuous improvement. If this seems More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nextech
Project Manager (Case/Matter Management - Global Rollout) Location: Manchester (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a modern … work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique opportunity to … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
including programme strategy and set up, programme/portfolio delivery, capability and digital transformation, and assurance reviews. Contribute to client projects including development of engagement plans, production of deliverables, changemanagement activities, and workshop/meeting facilitation across a wide range of propositions, including: Operating Model design and implementation Project Controls Transformation Programme Governance Project Management Office … setup and maintenance Capability Development Digital Transformation Support progress reporting, risk management and financial controls in relation to the programme or workstream. Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work. Support the development of our propositions, solutions and methods, and industry points of view. Connect to … Defence, Security and Justice. Demonstrable experience of delivering on projects associated with programmes through either working for an organisation operating in one of the above sectors, or for a management consulting or professional services firm. Commercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement management (including bidding, performance managementMore ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
a Project Manager in software and telecommunications Have a portfolio of project delivery experience in different project areas, such as Software delivery and IT etc A varied IT project management-related background, either is desirable showing experience working with technology and with customers at all levels Experience of Organisational ChangeManagement through running significant change initiatives … Experience of Project Management through running complex projects with evidence of budget oversight Project Management Qualification- Such as a Professional project management certification is desirable, such as compatible with PRINCE2 or PMBOK Any Agile/Scrum experience would be a bonus With strong experience in delivery, the Project Manager will use their skills in managing multiple workstreams … + Flexible working (1 day per week in the office). To apply, press apply now or send your CV to Keywords: Software Project Manager - Prince 2 - Change - delivery - Flexible working - Warrington - Liverpool - Manchester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
creation and upkeep of product backlogs, acting as a trusted advisor to provide recommendations based on understanding of business need, value drivers, industry expertise and Salesforce functional knowledge. Project Management Contribute to the creation and management of workstream plans. Assist in the management of project delivery across end-to-end project lifecycle including changemanagement, hypercare, testing and knowledge transfer. Identify, raise, manage and mitigate workstream risks and issues. Contribute to the development and management of high performing workstream teams to deliver high quality value to our clients. Roadmap planning Perform current and target state process design, including how business/organisational processes are enabled by technology. Create product and capability roadmaps that … Energy, Resources and Industrials (Oil, Gas and Chemicals) industries. Deep understanding of Salesforce capabilities across lead-to-cash, in particular configure-price-quote (CPQ), contracting, billing, invoicing, and asset management related process areas; experience in the hands-on configuration of the Salesforce platform to enable these process areas. Experience in both Discovery and Implementation project phases. Experience with product More ❯
Wilmslow, Cheshire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
development and optimisation of the integration plan across people, processes and systems. This is a permanent role, with hybrid working based in Manchester. If you come from a wealth management background with experience of M&A integrations, this may be the role for you! Description Design and implement post-acquisition integration strategies, covering Day 1 activities, the first … employee engagement, and synergy realisation. Serve as a key escalation contact for any challenges arising during the integration process. Provide consistent status reports and progress updates to the senior management team. Profile 3+ years in project/integration management, within a wealth management or IFA business. Strong understanding of IFA/wealth management operations. Experience managing … complex, multi-workstream projects. Excellent communication and changemanagement skills Job Offer Salary range of £70,000 - £90,000 DOE Hybrid working Pension scheme Plus many more amazing benefits More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
CHEP
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. … globally. Key Responsibilities May Include: Lead the Enterprise Architecture team, guiding them in setting technology policies, standards, and governance practices across the organization, ensuring compliance with lifecycle and asset management standards. Develop and maintain the business, technical, application, information, process, and infrastructure views of the organization's architecture to ensure cohesive and efficient operations. Ensure the technology strategy is … integration, particularly in collaborating with Product and Platform teams to align technology solutions with business objectives. This includes experience in leading the design of integrated systems. Team Leadership and Management: A track record of leading and managing teams of architects and specialists. This includes direct experience in providing guidance, mentorship, and direction to ensure adherence to architectural standards and More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini Invent
Power Platform) by delivering tailored solutions. Stakeholder Engagement & Communication: Engaging users, stakeholders, and decision-makers to understand requirements, communicate complex technical information, and align solutions with business value. Project Management & Agile Execution: Leading project planning and delivery using Agile methodologies, tracking progress, managing risks, and ensuring strategic alignment. Client-Centric Approach: Demonstrating passion for client success, striving for excellence … Ability to lead and mentor teams, taking responsibility for performance and development. Confidence in delivering high-quality presentations to senior business and technology leaders. Proven experience in client relationship management and delivering successful outcomes. Technical Strong technical certifications in LCNC technologies (Dynamics 365, Power Platform, Copilot, Azure). Demonstration of technical expertise in the latest trends like Generative AI … Experience with cloud environments, particularly Azure and integration with Microsoft Business Applications. Certification And Experience Professional degree (Masters-level or above) in Computer Science, Engineering, Finance, or Business. Delivery Management certifications such as Scrum, Agile, ChangeManagement, or Project Management. UK government security clearance (BPSS or SC) preferred. What You'll Love About Working Here We are More ❯
is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-today bases you will perform daily system monitoring and health check to … ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to changemanagement … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-today bases you will perform daily system monitoring and health check to … ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to changemanagement … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯
Employment Type: Full-Time
Salary: £60,000 - £80,000 per annum, Negotiable, Inc benefits
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
client is currently looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service management frameworks, as well as having direct responsibility for the management of teams delivering company services. You will have proactive line management skills to ensure that teams consistently … service across infrastructure, applications, and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with changemanagement planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment … management processes Ability to manage senior level stakeholders and end clients Experience with managing teams of IT professionals Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications, and end-user support Ensure timely resolution of incidents and problems. Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and ChangeMore ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum (plus excellent company benefits)
Manchester Area, United Kingdom Hybrid / WFH Options
TalkTalk
transitions, mitigate disruption and embed the right cultural behaviours. Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key … best practises, advising leaders and proactively updating services to reflect relevant changes in HR legislation and policies. Success Criteria We are looking for candidates who thrive in fast paced, change-oriented environments, are adept at operating strategically and operationally with ease, and bring the following essential criteria: MCIPD/FCIPD qualified HR professional with a significant portion of prior … least one specialist area across Talent, OD, or People Services leadership. Passionate about your ongoing CPD you will hold additional certifications such as psychometric assessment, coaching, OD or appropriate change/agile methodologies. Strong experience leading organisational & cultural transformation in a programmatic way, guiding people through complex change & op model redesign with positive outcomes. Demonstrable ability in understanding More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications … outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with changemanagement planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management … consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum (plus excellent company benefits)
Greater Leeds Area, United Kingdom Hybrid / WFH Options
Eames Consulting
Project Manager - Pensions Eames Consulting are working with a leading Insurer who require Project Manager to lead delivery and change initiatives across large-scale digital transformation projects in the pensions space. This role will see this Project Manager driving client migrations onto new digital products, implementing new systems, and ensuring smooth adoption of services that impact millions of members. … operate with a hybrid working policy (two days a week in the office) Responsibilities: Lead end-to-end project delivery (planning, governance, stakeholder engagement). Define and execute business change activities – comms, training, testing, rollout. Partner with client managers, operations and delivery teams to ensure seamless transitions. Manage risks, issues, and dependencies to keep projects on track. Drive best … practice in project and changemanagement across teams. Skills Required: Experienced project/change manager with a strong pensions background ( Essential! ) Exposure to large-scale system migrations or digital product rollouts (Nice to have) Strong leadership, stakeholder management, and communication skills. If this sounds like you and you are interested in making a move, apply below More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Eames Consulting
Project Manager - Pensions Eames Consulting are working with a leading Insurer who require Project Manager to lead delivery and change initiatives across large-scale digital transformation projects in the pensions space. This role will see this Project Manager driving client migrations onto new digital products, implementing new systems, and ensuring smooth adoption of services that impact millions of members. … operate with a hybrid working policy (two days a week in the office) Responsibilities: Lead end-to-end project delivery (planning, governance, stakeholder engagement). Define and execute business change activities – comms, training, testing, rollout. Partner with client managers, operations and delivery teams to ensure seamless transitions. Manage risks, issues, and dependencies to keep projects on track. Drive best … practice in project and changemanagement across teams. Skills Required: Experienced project/change manager with a strong pensions background ( Essential! ) Exposure to large-scale system migrations or digital product rollouts (Nice to have) Strong leadership, stakeholder management, and communication skills. If this sounds like you and you are interested in making a move, apply below More ❯