clients. In this key role, youll combine deep technical expertise with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, youll be instrumental in ensuring each project meets our clients business needs and runs smoothly in a live environment. Key Responsibilities Configure, deploy, and optimise … or similar platform) Studio, Task Router, and Functions Strong understanding of contact centre processes and challenges, including workforce, customer experience, and operational reporting Understanding in JavaScript, REST APIs, and configurationmanagement Knowledge of SQL/NoSQL databases and data migration techniques Excellent communication, stakeholder management, and documentation skills Proven ability to manage technical projects from design through More ❯
and glass tables Configure correlation searches, events, and predictive analytics Build dependency mapping and topology visualization Deploy and manage AWS infrastructure with Terraform & IaC Automate Splunk deployments and config management Manage AWS services (EC2, S3, VPC, IAM, CloudWatch, ELB) Develop Python scripts, AWS Lambda, and REST API integrations Build custom Splunk apps/add-ons and CI/CD … of Splunk architecture, search processing language (SPL), and administration 2+ years of AWS cloud experience with services like EC2, S3, Lambda, CloudWatch Proficiency in Terraform for infrastructure automation and management Python programming skills with experience in various libraries Experience with AWS Lambda functions and serverless architectures Knowledge of REST APIs, JSON/XML, and web services integration Familiarity With … Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development methodologies Additional Information Netcompany Academy More ❯
