Newton-Le-Willows, Merseyside, North West, United Kingdom Hybrid / WFH Options
ecruit
the United Kingdom. Desirable : Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. Telecoms/Hosted VOIP Systems. If you're interested in this role and think you'd be a good more »
Salford, Greater Manchester, North West, United Kingdom
LIMA Networks
to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLAs. Provide a knowledgeable point of technical escalation for the 2nd line more »
Updates calendar daily as to appointments for Zoom, Teams, Skype, WebEx or, face to face meetings and on the CRM To update and manage ConnectWise Manage (CRM) logging contact information, tasks, opportunities, and contracts accordingly To understand and achieve internal KPI’s for lead generation and sales To grow month more »
Hebburn, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
before implementation Utilising PowerShell for various tasks Hardware testing (HDDs, SSDs, RAM chips, motherboards, screens) Software testing before mass rollout Updating systems such as ConnectWise, Microsoft 365/Azure Installing PCs, laptops, thin clients, servers, copiers, and networks Full training and support will be provided by your workplace mentor and more »
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
the Job: Offer 1st line support by dealing with technical issues, managing and resetting passwords, installing and deploying software, Managing hardware and devices Utilise ConnectWise ticketing system Communicate with customers via phone, email, remote access, and ticketing system Involved in server and data backups Configure hardware and software using SCCM more »
