26 to 39 of 39 Conversational UI Jobs in the North of England

Collaborative but decisive — confident in advocating design decisions, guided by evidence Drawn to high-stakes, compliance-heavy domains where accuracy matters Experience in conversational UX, progressive disclosure, and human-in-the-loop automation Benefits include an industry-leading benefits package, with hybrid working in their central Manchester office. ...

deliver real value to our customer. Working across a variety of client projects, you’ll apply your expertise in areas such as conversational AI, image and data classification, and scalable model deployment, bringing cutting-edge AI to production environments at scale. You’ll collaborate closely with our customer … ingest, clean, and prepare data for modeling. Build and integrate AI solutions using Azure AI Foundry, OneReach.ai, LangChain or similar orchestration frameworks for conversational AI. Design and optimise Retrieval-Augmented Generation (RAG) pipelines, including embedding generation, vector database configuration, API, MCP and retrieval tuning to improve accuracy, latency ...

design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite … . Drive conversation analytics, observability, and feedback loops to continuously improve AI performance. Key Skills Strong expertise in Voice AI/Conversational AI architecture Deep knowledge of Data Architecture (data lakes, pipelines, streaming, analytics) Experience with GCP data stack (BigQuery, Pub/Sub, Dataflow, Cloud Storage) Understanding ...

next step in your career Find out if you are the right candidate by reading through the complete overview below. This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities … . Drive conversation analytics, observability, and feedback loops to continuously improve AI performance. Key Skills Strong expertise in Voice AI/Conversational AI architecture Deep knowledge of Data Architecture (data lakes, pipelines, streaming, analytics) Experience with GCP data stack (BigQuery, Pub/Sub, Dataflow, Cloud Storage) Understanding ...

banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI-driven conversational solutions . Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms . Establish … . Oversee delivery teams ensuring quality, performance, and resilience . Key Skills Strong banking domain expertise (retail, lending, payments, contact center) Expertise in Conversational AI/IVR and GCP architecture Knowledge of Agentic AI, RAG, and API-led integrations Exceptional stakeholder engagement and influencing skills Experience 1218+ years ...

banking use cases such as customer servicing, fraud checks, payments, and loan inquiries .Translate business goals into secure, compliant, and scalable AI-driven conversational solution s .Drive CX transformation and automation strateg y aligned with regulatory requirements .Ensure seamless integration with core banking systems, and CCaaS platform … quality, performance, and resilienc e . Key Skil lsStron g banking domain experti se (retail, lending, payments, contact cente r)Expertise i n Conversational AI/IVR and GCP architectu reKnowledge o f Agentic AI, RAG, and API-led integratio nsExceptiona l stakeholder engagement and influencing skil ...

Enterprise Support Engineer Manchester About Us We're a conversational AI company building technology that helps organisations improve customer interactions through voice AI, chat AI and automation. Our platform is used globally across industries, including financial services, retail, healthcare, telecoms and utilities. Based in Manchester … closely with Development and AI teams. You'll gain hands-on experience with PostgreSQL, APIs, JSONata, third-party integrations and our in-house conversational AI technology. You'll also support AI-driven voice and chat solutions, helping refine customer experiences and improve how our systems perform in production. ...

Why join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We ...

actions to resolve the customer's trip management problem. The team will achieve this by enabling a GenAI powered frontline support via a conversation UI, further increasing self-service, customer satisfaction and reducing CS inbound volumes. This is a team currently being staffed from the ground up in order … would involve building a governance model, multi-vertical platform, multi-intent agentic workflows, data architecture layer to drive the Trip centricity in our conversational AI. This is directly related to the Trip Helpfulness aspect of the Connected Trip. Key Job Responsibilities and Duties: Owns and sets the vision ...

load. Keep conversation flows aligned with current products, policies, and business goals. Contribute to develop, document, and maintain best practices and guidelines for conversational design. Work cross-functionally with support, marketing, and product teams to align messaging and updates Maintain a knowledge base to support chatbot responses … Collaborate with subject matter experts to ensure content accuracy and tone. Your background You will have experience managing Chatbots, content management systems and conversational design You will have strong AI and LLM knowledge and able to contribute to best practice, policies and training. This would suit someone coming ...

load. Keep conversation flows aligned with current products, policies, and business goals. Contribute to develop, document, and maintain best practices and guidelines for conversational design. Work cross-functionally with support, marketing, and product teams to align messaging and updates Maintain a knowledge base to support chatbot responses … Collaborate with subject matter experts to ensure content accuracy and tone. Your background You will have experience managing Chatbots, content management systems and conversational design You will have strong AI and LLM knowledge and able to contribute to best practice, policies and training. This would suit someone coming ...

Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect … shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. ...

Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect … shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. ...

Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect … shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. ...