Customer Service Desk Analyst Hybrid role based in Leeds area - Mon Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some of the following skills: Excellent written and verbal communication skills … proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional customer experience. Any Customer Service Desk Analyst/Basic level IT Support who has … had previous experience of initial customer assessment, triage, research and resolution of incidents and requests will have a huge advantage. You must have an excellent infectious personality but at the same time professional! Apply now we are waiting to invest in your career More ❯
Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some of the following skills: Excellent written and verbal communication skills … proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional customer experience. Any Customer Service Desk Analyst/Basic level IT Support who has … had previous experience of initial customer assessment, triage, research and resolution of incidents and requests will have a huge advantage. You must have an excellent infectious personality but at the same time professional! Apply now we are waiting to invest in your career More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum £25-£26k + Skill development & Caree
complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management. What you’ll need to succeed: Minimum 3 years of experience in Data Analyst position in tech, consulting, e-commerce or digital marketing. Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance Data-Driven Approach: Strong More ❯
1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job … summary overview The QA team in customer services is responsible for outcome testing across multiple channels and processes and products, providing assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome … to support team leads in developing their teams and identifying where gaps exist, assisting the QA Team lead in designing protocols for testing and reporting What you'll do: Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports More ❯