Customer Insights & Systems Analyst Newly created role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role … will be based at their European Head office in the Leeds area. This is a newly created role reporting directly to the Head of European Customer Service, and will look to create all new reporting metrics across the European CS Functions Description Capture and record customer data to understand Customer Service performance and outputs across data stream … including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to European Customer Service Managers & Head of European Customer Service Create data-driven recommendations to improve customer satisfaction, efficiency More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Engage
platforms, but win when organisations want something more focused, practical, and supported by people who genuinely understand their needs. We’re at a pivotal stage. The product works, the customer base is growing, and design is the biggest opportunity we have to elevate the entire experience. Why This Role is So Exciting!! This isn’t a “slot into an … consistency, reuse and scalability Deliver new features and refine existing ones in line with user needs and business goals Improve design handoff and engineering collaboration Help bring more structured customerinsight into product decisions What we’re looking for: Strong commercial experience in UX/UI/Product Design (ideally 3+ yrs experience) Strong portfolio showcasing end-to More ❯
customers to assess performance and identify opportunities for growth. - Develop and implement sales strategies focused on profitable growth and margin management. - Collaborate with internal teams to provide feedback on customer insights and market trends, supporting product and marketing initiatives. - Monitor sales performance, maintain accurate records, and prepare regular reports and forecasts. What You Will Bring: - Bachelor's degree in … ideas clearly and persuasively. - Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. This role is pivotal in supporting the company's goals of driving growth, enhancing customer satisfaction, and maintaining its position as a leader in the door hardware industry's OEM ecosystem. You will be part of a forward-thinking organisation that values collaboration, innovation … and customer focus, contributing to an inspiring work environment. Location: This is a remote role based in the UK, offering flexibility and the opportunity to travel as needed. Interested?: If you're passionate about business development and are ready to take on this rewarding challenge as a Business Development Manager - North, don't miss out! Apply today and take More ❯
Lancashire, England, United Kingdom Hybrid/Remote Options
Nigel Frank International
into functional and technical designs. Configure and customise Dynamics 365 CE to meet client-specific business requirements. Deliver end-to-end solutions across one or more core modules (Sales, Customer Service, Field Service, Marketing/Customer Insights). Support Power Platform integrations (Power Apps, Power Automate, Power BI) to enhance solution functionality. Skills & Experience Proven experience as a More ❯
Bury, Greater Manchester, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯
Leigh, Greater Manchester, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯
Bolton, Greater Manchester, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid/Remote Options
Cosmic Partners
with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯