1 to 5 of 5 Customer Insight Jobs in the North of England

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We’re excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

with other departments, particularly acquisition. Your mission will be to enhance engagement, interest, and sales through tailored prospect lifecycle nurture campaigns aligned with our customer journeys. Responsibilities: Develop, articulate, and execute a CRM strategy to nurture prospects and increase conversion rates for new acquisition and retention. Lead the CRM … and successful campaign launches. Analyze and report on all CRM activities, focusing on targets that align with business goals. Develop strategies to enhance lifetime customer value (LCV) and support business growth. Manage all CRM channels, creating and activating effective campaign plans for target audiences. Support our omnichannel customer experience by working with business stakeholders, both internally and externally. Utilize CRM tools and data analytics to gain customer insights and enhance the customer journey. Stay updated on industry trends and best practices, continually seeking opportunities for innovation and improvement. Experience with CDPs like Segment and CRM more »

Product Manager Our client is a prominent company known for developing cutting-edge software solutions used by a large global customer base. They are looking for two experienced Product Managers due to the rapid growth of their product and the company. What we are looking for: You thrive on … product vision and strategy to align with corporate objectives. Developing a keen product sense through market analysis, competitor evaluation, and identifying product gaps. Gathering customer insights by engaging directly with clients and collaborating with customer-facing teams. Understanding, articulating, and prioritizing customer challenges and requirements. Using qualitative more »

repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation … of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customer service experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in the above … and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. Customer Service/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/raising repairs more »

s functions, the company now operate efficiently and are hugely successful across UK, Ireland and Europe. There is now a huge focus on the customer, and massive investment in to the ongoing digital transformation to become an ecommerce led, customer focused business. The Digital & Customer Insights function … the journey, increase conversion, and enhance the user experience. Role & Responsibilities: Utilising data from a variety of sources and tools to analyses and deliver insight and understand trends to do with web traffic, user behaviours Work in collaboration with Data Scientists and Customer Analysts to provide a hollisitci … view of product and customer insights Support E-commerce team with A/B test analysis and driving the CRO roapmap Conduct user research to support data analysis and feed insights into the UX teams to support a new website build Integration of customer satisfaction surveys Managing improvements more »