16 of 16 Remote/Hybrid Customer Retention Jobs in the North of England

Customer Service & Sales Associate (Italian Market) Hybrid Working Salary: £28,000 -£40,000 Our client is looking for a passionate and commercially minded Customer Service & Sales Associate to join their growing team. This is a fantastic opportunity for someone who thrives on building customer relationships, delivering exceptional … supporting customers throughout their entire journey, from initial enquiry and onboarding through to retention and upselling opportunities. The Opportunity As a Customer Service & Sales Associate, you'll play a key role in delivering a first-class customer experience while achieving regional sales targets. You'll work ...

Customer Success Manager Warrington (Hybrid 3 days office/2 days home) Travel to London once per month (fully expensed) Competitive Basis Salary (DOE) + Benefits Join one of No.1 Great Places to Work Talos360 is one of the UK's leading HR technology providers, helping organisations attract, hire … experiencing significant growth and now support over 900 organisations across the UK. Due to continued expansion, we are looking for a Customer Success Manager to join our growing team. This role will play a key part in supporting and developing customers using Talos Perform, our performance management platform, while ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

time | Permanent About the opportunity Via is partnering with a growing technology and digital services business to recruit an Account Manager for its SMB customer team in Manchester. You'll take ownership of a portfolio of around 100 small and medium-sized business customers , building strong relationships, retaining accounts … performance targets. What you'll be doing Manage and grow a portfolio of around 100 SMB customers Build long-term relationships with key customer contacts and decision-makers Understand each customer's business, priorities and commercial needs Identify opportunities to upsell and cross-sell additional products and services ...

impact within a growing data function The Role You’ll be responsible for turning complex data into meaningful business insight, helping stakeholders better understand customer behaviour, campaign performance and commercial opportunities. This is a highly analytical role suited to someone who enjoys solving ambiguous business problems, carrying out deep … dive investigations and delivering actionable recommendations. Key responsibilities include: Analysing customer, marketing and commercial performance data Supporting customer retention and engagement initiatives Developing customer segmentation and behavioural insights Identifying opportunities to improve ROI and customer lifetime value Delivering stakeholder-focused analysis and recommendations Investigating ...

Senior Digital Analyst - Bradford Senior Digital Analyst with excellent e-commerce retail/B2C customer digital analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

team Supporting the management of onboarding of new customers and new service lines for existing customers Responsible for the delivery of the highest standard customer service and quality for the client Achieve operating plans and all SLAs, with a thorough understanding of scope, service levels & any customer specific … Communicate weekly performance statistics. Liaise with the wider business to support successful delivery of our service and to drive continuous service improvements. Embedding a customer centric culture into the gas team Promotion of a positive working culture throughout the gas team Working with key industry bodies, e.g. Elexon, KPMG ...

Reference: J13135 Our client is investing significantly in the future of its Pricing & Analytics capability, expanding its use of advanced modelling, optimisation techniques, and customer value analytics to support smarter commercial decision-making. As a Senior/Principal Pricing Analyst you will play a key role in shaping pricing … Role Working within a highly visible Pricing & Analytics function, you will lead the development of advanced pricing and optimisation solutions designed to improve profitability, customer outcomes, retention, and long‐term value. You will leverage sophisticated modelling techniques to understand customer behaviour, price sensitivity, and demand, translating ...

adoption of innovative Search capabilities across Dentsu. Creation of scalable products, services and frameworks that drive client performance. Growth in Search-related revenue, client retention and business development opportunities. Stronger integration across SEO, Paid Search and wider Search disciplines. Enhanced industry recognition and thought leadership credentials. A highly ...

performance. Proficient in Meta Ads Manager and reporting tools. Strategic Thinker: Able to translate businessobjectivesinto effective strategies, with a focus on long-term client retention by consistently adding value. Client-Centric: A natural relationship builder and primary point of contact capable of explaining complex concepts like attribution simply ...

platform as we transition to Microsoft Fabric. Duties & Responsibilities Partner with stakeholders across the company to understand business priorities, identify opportunities to create measurable customer and business value, and develop data science roadmaps that support strategic objectives. Drive impactful outcomes for customers and the business by transforming complex data … organisation move from reactive reporting to proactive and predictive decision-making. Design, develop, deploy and continuously improve predictive, propensity and optimisation models that support customer acquisition, retention, cross-sell, customer lifetime value and margin optimisation. Challenge existing ways of working by exploring new methodologies, technologies ...

solutions.You will combine content strategy, search expertise, data analysis and emerging AI technologies to build sustainable growth programmes that support awareness, pipeline generation and customer retention across Aareon's portfolio.This role is ideal for someone who understands both the art and science of modern content marketing … excited by the changing landscape of search, AI and digital customer journeys.Key ResponsibilitiesBuild the statutory question library across Renters' Rights, Awaab's Law and the private rented sector database, published on one domain at a standard professionals will trustOwn organic search, including answer engine and generative engine optimisationRefresh every ...

will combine content strategy, search expertise, data analysis and emerging AI technologies to build sustainable growth programmes that support awareness, pipeline generation and customer retention across Aareon's portfolio. This role is ideal for someone who understands both the art and science of modern content marketing … excited by the changing landscape of search, AI and digital customer journeys. Key Responsibilities Build the statutory question library across Renters' Rights, Awaab's Law and the private rented sector database, published on one domain at a standard professionals will trust Own organic search, including answer engine and generative ...

transition to Microsoft Fabric. You will partner with stakeholders to identify opportunities, transform data into insights, and deploy predictive models that support customer acquisition, retention and margin optimisation. #J-18808-Ljbffr ...