10 of 10 Remote/Hybrid Customer Retention Jobs in the North of England

Customer Success Manager

Hiring Organisation
ClearCourse
Location
Beverley, East Riding, North East, United Kingdom
Employment Type
Permanent, Work From Home
Company description: ClearCourse Job description: Customer Success Manager Remote role | UK and Ireland | Field-based travel Garage Data Systems is a leading provider of garage management software, supporting independent workshops, repair centres, and automotive networks across the UK and Ireland. Part of the ClearCourse group, GDS is continuing … grow as we expand our customer base and accelerate adoption of our cloud platform and integrated payments solution, Garage Pay. We are now looking for an experienced Customer Success Manager to work closely with existing customers, helping them get maximum value from GDS products while driving retention ...

Product Manager – Service Design experience

Hiring Organisation
Adria Solutions Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£60000 - £75000/annum
Product Manager – Service Design experience! We are looking for a Product Manager with a strong focus on end-to-end customer journeys and lifecycle thinking to shape and grow our rewards, perks, and cash-incentive propositions. This role fills a key capability gap: embedding service design thinking within product … delivery. The successful candidate will connect customer journeys to execution, ensuring the rewards experience feels coherent, valuable, and intentional from onboarding through to long-term engagement. While acquisition is performing strongly, this role is squarely focused on reducing early churn and increasing long-term loyalty by delivering meaningful, ongoing ...

Growth and Partnership Marketing Manager

Hiring Organisation
The Curve Group
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
thrives in a fast-paced, strategic, and hands-on environment. You'll shape the marketing strategy, develop campaigns that drive revenue and retention, and oversee content, brand, partner marketing and events. You'll also manage and develop a Marketing Assistant while working closely with Sales, Procurement, Product … Role Driving Revenue & Retention Build and execute integrated campaigns that generate qualified leads. Lead Account-Based Marketing programmes targeting priority accounts. Develop customer retention, lifecycle and upsell campaigns for a digital platform. Own the marketing funnel and improve conversion rates at every stage. Content & Brand ...

Senior Finance Manager - VC Backed B2B SaaS Scale Up

Hiring Organisation
Harmonic Group Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s ...

Business Development Director

Hiring Organisation
Howells Solutions Limited
Location
Woolston, Warrington, United Kingdom
Employment Type
Permanent
Salary
GBP 11,000 - 14,000 Annual
achieve desired win rates. Build strategic relationships with consultants, prospects, clients, and the sector at large. Develop a deep understanding of market and customer trends taking a consultative selling approach to better identify client pain and needs in advance of procurement processes. Work closely with stakeholders to influence … customer journey, routes to market and industry perception at large. Acting as an ambassador for the Group, engaging with stakeholders at the highest level, including presenting keynote speeches at industry conferences and round table events, awards and other public events to maximise visibility to support the brand Lead ...

Business Development Manager Environmental Software (SaaS)

Hiring Organisation
McCarthy Recruitment Limited
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£50,000
assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

Account Manager

Hiring Organisation
Right Now Group
Location
Stockport, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £32,000 per annum
month contract, with potential for extension. This role is ideal for someone enthusiastic about managing client accounts, supporting the sales team, and driving customer satisfaction and retention . Job Title: Account Manager/Sales Coordinator Role Type: Full-Time Contract - 18 Months Location: Stockport (Hybrid) Salary … Responsibilities: Manage customer accounts and become a subject-matter expert in the company's digital product portfolio Coordinate the customer onboarding process to ensure a smooth transition from sales to implementation Support sales managers in client meetings and digital solution presentations Build and maintain strong, long-term client ...

CFO - VC Backed B2B SaaS Scale Up - Manchester

Hiring Organisation
Harmonic Group Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£120,000 - £150,000 per annum
product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s … existing and prospective investors. Partner with Sales and Marketing on revenue forecasting, pipeline analysis, and commission structures. Provide financial insight and challenge across Customer Success, Operations, and Go-to-Market teams. Build, lead, and mentor a scalable, high-performing finance team. Implement best-in-class finance systems (billing, revenue ...

Business Development Manager

Hiring Organisation
CPJ Recruitment
Location
Harrogate, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

Business Development Manager

Hiring Organisation
CPJ Recruitment
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 40,000 Annual
field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...