23 of 23 Remote Customer-Centricity Jobs in the North of England

providing for Data Engineering and ML Operations services.We aim to empower colleagues by improving data fluency and promote a data-driven, insight-led culture that supports informed, customer-centric decisions. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do. The Role: We are looking for a highly organized More ❯

Lean Six Sigma) to drive continuous improvement. Implementing AI tools and digital innovation to increase efficiency. Serving as data guardian, embedding governance practices and monitoring quality. Supporting customer-centric improvements using NPS insights. Upskilling and supporting finance and administration staff to build in-house expertise. Collaborating cross-functionally with IT/Digital, commercial, and operational teams. More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range More ❯

a financial setting. Strong problem-solving skills, with the ability to lead teams and communicate plans effectively. Excellent stakeholder management skills to build consensus and improve delivery. Customer-centric approach, anticipating needs and driving outcome-focused solutions. Proficiency in MS Office, Jira, Jira Align, and SQL (Treasury experience is a plus). Why Join Us? In More ❯

and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customer centric mentality, prioritising work that solves real customer problems Clear communicator who can explain complex technology approaches to non-technical audiences Effective at stakeholder management More ❯

and highly regulated environment. What skills & qualifications are we looking for? Educated to degree level/or substantial experience in senior management and leadership roles within complex customer centric environments. In-depth knowledge of the water industry, with a strong preference for experience in Developer Services or regulated customer service environments. Proven experience More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

modules). Ensuring optimal utilisation of handheld devices and related technology to streamline workflows. Applying Lean methodologies to eliminate waste, reduce lead times, and improve throughput. Embedding customer-centric improvements using Net Promoter Score (NPS) insights. Upskilling operational staff on D365 best practice, building in-house capability. Driving cross-functional business transformation to deliver measurable value More ❯

across digital and assessment functions. Stakeholder Engagement: Collaborate with Sales, Marketing, Content Strategy, and Technical Architecture teams to ensure cohesive go-to-market strategies and product launches. Customer-Centric Innovation: Champion user research, testing, and feedback loops to continuously improve digital offerings. Operational Excellence: Drive service management, QA/UAT processes, and incident resolution for digital More ❯

making a positive impact for people, customers and the planet Regular team socials and an inclusive, collaborative culture You will be joining an existing small team of customer centric Customer Service Advisors. You will be supporting customers with inquiries post sale, onboarding and offering continuous high levels of service. This could include raising More ❯

Councils, and Working Parties Be part of NatWest Digital X You'll join NatWest Digital X, our powerhouse of innovation, driving: Disciplined growth through digital transformation and customer-centric design Simplification and agility by modernising platforms and streamlining operations Security and resilience with cutting-edge fraud prevention and risk management Together, we're building a smarter More ❯

cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client’s unique challenges never “one size fits all”. We’re More ❯

cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client's unique challenges never one size fits all. We're seeking More ❯

a forward-thinking organisation based in Newcastle that is committed to delivering innovative digital solutions that drive business transformation. With a strong focus on technology enablement and customer-centric design, the organisation is investing in their architecture capability to support strategic growth. Your new role As their Solution Architect, reporting to the Enterprise Architect, you will More ❯

events and alerts. Researchthreats and vulnerabilities. Helpto support and mentor our apprentices. Contributeto the SIS On Call Rota (approximately 1 week in 5). Personal Qualities A"Customer Centric" attitude, with the ability to communicate with bothtechnical and non-technical parties effectively. Theability to build credibility quickly with colleagues and customers. Competentand confident in customer More ❯

Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You will be motivated, customer centric and a strong communicator at all levels. You will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to More ❯

Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You will be motivated, customer centric and a strong communicator at all levels. You will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯