Customer Support Manager
- Hiring Organisation
- Damia Group
- Location
- Sunderland, Tyne and Wear, UK
usability of the SfD platform Ensure changes (e.g., product updates, incident responses) are communicated clearly to customers and the support team Leadership of Cyber Security, Infrastructure Administrator, and Internal IT Provide day-to-day line management, structure, and support for the Infrastructure Administrator and Internal IT, who lead … cyber security and compliance activities Ensure priorities, workloads, and expectations are clear and aligned with business needs Facilitate collaboration between Infrastructure, Support, Development, and leadership to ensure smooth operations and timely resolution of infrastructure-related issues. Draw on the founder and senior technical colleagues for deep technical direction while focusing ...