8 of 8 Desktop Support Specialist Jobs in the North of England

Ampstek Kingston upon Hull, England Metropolitan Area Desktop Support Specialist Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key … Responsibilities: Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates. … User Assistance: Assist users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools and software. Familiarity with basic network troubleshooting and printer More ❯

Social network you want to login/join with: We are looking for a passionate, motivated, and highly collaborative Desktop Support Specialist to join the IT support team of a Creative Agency. In this position, you will play a pivotal role in the smooth day-to-day operation of their desktop infrastructure. In this role … you will provide support for desktop-related issues for both on-site and remote users, handling a range of level 2 and level 3 support tickets. You will install, configure, and maintain desktop operating systems and applications, troubleshoot technical problems, and ensure that downtime is minimized. The role will primarily focus on office hardware such as … that continues to grow and prides itself on delivering a customer-centric approach while solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical Support role Strong background in supporting Windows, macOS, and Linux operating systems In-depth knowledge of desktop hardware, software applications, and peripherals Familiarity with More ❯

We are actively seeking a detail-oriented DesktopEngineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage … five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install, configure, and maintain desktop operating systems and applications. • Collaborate with the IT team for standardized deployments and security measures. Hardware and Peripheral Management • Manage desktop hardware More ❯

Social network you want to login/join with: Desktop Support Specialist, Warrington, Cheshire Client: SISL Global Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting … to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Ampstek Ulverston, England, United Kingdom Desktop Support Specialist Ampstek Ulverston, England, United Kingdom 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Ampstek Talent Acquisition UK & Europe | Ampstek | B. com, MSW Job Role: IT Support Job Location: Ulverston UK … Job Type: Contract Duration will be 1 Month (Replacement Contract) Job Description: Key Responsibilities: • Provide first-level technical support to end-users via phone, email, or chat. • Experience in providing technical & customer support in Application, Maintenance, Development, Support (ADMS) • Assist in the setup and configuration of new software, basic hardware and network issues. • Log and track all … incidents and service requests in the ticketing system. • Escalate complex issues to higher-level support teams as necessary. • Follow up with users to ensure issues are resolved and provide updates on the status of their requests. • Maintain and update knowledge base articles and documentation. • Participate in team meetings and contribute to continuous improvement initiatives. Seniority level Seniority level Associate More ❯

Hope you are doing well, Job Role: IT Support Job Location: Ulverston UK Job Type: Contract Duration will be 1 Month (Replacement Contract) Job Description: Key Responsibilities: • Provide first-level technical support to end-users via phone, email, or chat. • Experience in providing technical & customer support in Application, Maintenance, Development, Support (ADMS) • Assist in the setup … and configuration of new software, basic hardware and network issues. • Log and track all incidents and service requests in the ticketing system. • Escalate complex issues to higher-level support teams as necessary. • Follow up with users to ensure issues are resolved and provide updates on the status of their requests. • Maintain and update knowledge base articles and documentation. • Participate More ❯