Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
enCircle Solutions
Infrastructure & Security SupportSpecialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, weve helped public sector organisations deliver online services that millions rely on … every day safely and reliably. Were now looking for an Infrastructure & Security SupportSpecialist perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. Youll join a friendly, supportive team that values balance, trust, and personal development. We dont micromanage we help you … Salary £25K£30K (depending on experience). 100% remote working we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Oak Engage
wider success. Working with some of the world's biggest brands, Oak's customers are at the centre of everything we do. We are currently looking for a Technical SupportSpecialist to join our Support team. Working alongside our Technical Support Lead you will play a key role in delivering a world class support experience … to our customers. Requirements Responsibilities include: Provide technical support and guidance to customers via phone, email and chat. Troubleshoot issues reported by customers and perform root cause analysis. Resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. Collaborate with cross-functional teams to identify and resolve customer concerns. Able to plan, prioritise … and organise workload, consistently working within service standards and agreed objectives. Identify opportunities for process improvement and contribute to the enhancement of support systems. Requirements/Experience: Proven work experience as a Technical SupportSpecialist or similar role. Strong knowledge of computer systems, hardware, and software. Excellent problem-solving and troubleshooting skills. Exceptional customer service and communication More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Leo Technology Limited
The Job: Job Title: SupportSpecialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯
Junior Application SupportSpecialist Why Join DAZN? DAZN is transforming how fans experience live sport. Streaming over 40 different sports from more than 300 leagues to millions of users in over 200 countries, we are one of the fastest-growing sports media companies in the world. Behind this delivery is our Application Support team the frontline that … ensures services are running smoothly and fans never miss a moment. As a Junior Application SupportSpecialist, youll have the opportunity to learn and grow within a global technology environment. Youll gain hands-on experience with live event monitoring, incident management, and OTT platform operations while working alongside experienced colleagues. If youre passionate about sport, eager to develop … event and health checks to ensure smooth operations. Log and escalate incidents clearly using service management tools (e.g., ServiceNow). Assist with Level 1 triage of customer-impacting issues. Support live event readiness processes, working with senior team members. Maintain accurate records of incidents and actions taken. Learn OTT platform basics, streaming architecture, and metadata workflows. Contribute to the More ❯
Junior Application SupportSpecialist Why Join DAZN? DAZN is transforming how fans experience live sport. Streaming over 40 different sports from more than 300 leagues to millions of users in over 200 countries, we are one of the fastest-growing sports media companies in the world. Behind this delivery is our Application Support team the frontline that More ❯
leagues to millions of users in over 200 countries, we are one of the fastest-growing sports media companies in the world. Behind this seamless delivery is our Application Support team the first line of defence ensuring our services are always available, responsive, and delivering the best possible user experience. This is your chance to be part of a … screen. If you thrive in high-pressure environments, love live sport, and are naturally curious and detail-oriented, this is the role for you. The Role: As an Application SupportSpecialist, youll be part of a team providing 1st line support for all DAZN platforms globally. Monitoring live sports content, critical user journeys, and playback systems, youll … and platform performance using state-of-the-art tools 24 hours a day, 7 days a week, 365 days a year. What You'll Be Doing: Provide 24x7 application support, including proactive platform monitoring and incident management Carry out Level 1 triage for customer-impacting issues and escalate as necessary Monitor live and pre-live events, performing health checks More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Transforming Learning Group
over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry. Were now looking for an Internal Systems SupportSpecialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. … What youll be doing Youll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient. Youll also work closely with the Internal Systems Support Manager to … refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset A collaborative approach and More ❯
Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Yeadon, Leeds, West Yorkshire, England, United Kingdom
JHE & Partners
are excited to be partnering with a thriving business in the North West of Leeds, offering a permanent position. This role is vital in delivering outstanding technical and commercial support to both valued customers and internal teams. You will be responsible for providing expert product advice, developing customised training, and keeping up-to-date with the latest product developments. … a performance-based bonus equivalent to one month's salary, a pension scheme, private healthcare, social events, and a supportive workplace culture. Key Responsibilities: Provide expert technical and commercial support to customers via phone and email. Develop and deliver tailored product training to both customers and internal teams. Regularly update and maintain product information in the CRM system. Identify … Stay current with my client’s motors and controls through collaboration with relevant business units. Help keep the E-shop updated with accurate product details and documentation. Provide technical support to the Regional Sales team to assist with customer inquiries. Communicate effectively with customers at all levels across various channels. Be proficient with IT systems, including CRM platforms like More ❯
Leeds, Yorkshire, United Kingdom Hybrid/Remote Options
Transforming Learning Group
Location: Hybrid Salary: £28,000 £31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home More ❯