5 of 5 Support Specialist Jobs in the North of England

Customer Support Specialist | Remote (UK) | SaaS We’re hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a “ticket-closing” support role. We’re looking for someone who genuinely enjoys solving … doing: • Supporting customers via phone, email, screen share, and ticketing systems • Investigating root causes rather than applying quick fixes • Creating and improving support documentation and training materials • Helping reduce recurring support demand through proactive problem solving • Collaborating closely with Product and Operations teams • Delivering excellent customer experiences while ...

Support Specialist At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search … best talent to place, now. The role: In this role you will make a difference by providing IT support to internal customers, ensuring systems are maintained and supported to the highest standards. You will ensure that all support calls and requests are dealt with appropriately and in accordance ...

Support Specialist Main Purpose of the Job Working as part of the DB2 Support Team to undertake all aspects of DB2 for z/OS. The team is responsible for is large DB2 subsystems across various mainframes and geographies. Your responsibility as a DB2 System programmer will … data is retrievable in an emergency). Ensure that we use supported versions for all database and monitoring solutions. Provide 2nd and 3rd Level Support for applications who use DB2. Stability and integrity of a highly responsive OLTP (CICS) DB2 environment. Responsibilities As a DB2 for z/ ...

Your Responsibilities · Provide 2nd level IT support to end users · Use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems · Use remote control software and provide onsite and remote support · Conduct regular interaction with IT users using basic … customer service skills and communication skills · Work collaboratively with project team members and other support functions on activities related to IT · Liaise with partners and vendors on IT related user support · Conform with ITIL processes and ensuring that all incidents are addressed efficiently and proper system logging ...

Henley Morgan Limited is seeking an experienced SAP Business One Support Consultant to join their team in Newcastle. This hybrid role involves providing 1st and 2nd line support for SAP B1, troubleshooting system issues, and assisting with configurations and improvements. The ideal candidate will have strong experience … Business One, ERP support skills, and excellent communication abilities. The position offers a competitive salary, hybrid working conditions, and opportunities for career progression and training. #J-18808-Ljbffr ...