5 of 5 Support Specialist Jobs in the North of England

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving … youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes Creating and improving support documentation and training materials Helping reduce recurring support demand through proactive problem solving Collaborating closely with Product and Operations teams Delivering excellent customer ...

Summary: We are seeking a dedicated IT Support Specialist to join our team in Stockton-on-Tees. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing exceptional support to our staff. The ideal candidate will possess a strong … background and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our IT services. Outline of Responsibilities: Provide first-line support for IT-related issues, including hardware, software, and network problems. Diagnose and resolve technical issues in a timely manner, ensuring minimal disruption to business ...

LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation. The Role We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday … involve regular UK travel and occasional European and worldwide travel to customer sites. This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude ...

Summary: We are seeking a dedicated IT Support Specialist to join our team in Stockton-on-Tees. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing exceptional support to our staff. The ideal candidate will possess a strong ...

Your Responsibilities · Provide 2nd level IT support to end users · Use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems · Use remote control software and provide onsite and remote support · Conduct regular interaction with IT users using basic … customer service skills and communication skills · Work collaboratively with project team members and other support functions on activities related to IT · Liaise with partners and vendors on IT related user support · Conform with ITIL processes and ensuring that all incidents are addressed efficiently and proper system logging ...