17 of 17 Support Specialist Jobs in the North of England

Data Support Specialist - Liverpool or Glasgow - £50k per annum My client a leader in their field are seeking a skilled Data Support Specialist to join their growing technology team. This role is central to ensuring the smooth running of data platforms, supporting both BAU operations and project delivery. You will be the go-to person for … managing support tickets, handling changes, deployments, and production monitoring, while working closely with stakeholders across the business. Key Responsibilities Provide day-to-day support for data platforms, handling tickets and incidents. Monitor production environments, ensuring issues are identified and resolved quickly. Support deployments and changes delivered by developers. Engage with stakeholders, including Project Managers and Programme Managers … to support both BAU and project initiatives. Assist with integrations and APIs, providing support for tools such as MuleSoft. Provide operational support for Power Platform (Power Automate, etc.) solutions. Deliver support across hybrid environments, including both Windows and Linux. Skills & Experience Hands-on support experience with databases (Snowflake preferred, but other databases also considered). More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist … to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s software and … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and training More ❯

Application Support Specialist 6 Month Fixed Term Contract | £40,000 - £45,000 per annum | Remote Based We're seeking an Application Support Specialist to provide technical expertise and support across our application environment. Key Responsibilities Application support and troubleshooting Develop and maintain automation scripts Document processes and technical solutions System performance monitoring and improvements More ❯

Telco Support Specialist Newcastle Up to £37,000 The Telco Support Specialist will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills … critical projects. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom More ❯

Product Support Specialist Department: Customer Operations Employment Type: Permanent - Full Time Location: Manchester Reporting To: Team Leader - Product & Technical Support Description The Product Support Specialist is responsible for supporting the smooth running of the Professional Services Team, ensuring that our customer's needs are met in a prompt and efficient manner. This position is within … team. Our software is designed to relieve the administrative burden that all legal practices are faced with, thus enabling staff to be more productive. Key Responsibilities Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Attend to Case Management related client tickets and answer telephone calls. More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 (10% bonus 9% Pension Contribution Private Medical) Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence Working closely with … the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify opportunities to enhance More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

Currently recruiting for a IT Support Specialist role in Leeds City Centre for one of our clients. Role is paying up to £30k and is on site looking for candidates with strong IT support or helpdesk experience from a finance or legal background. IT Support Specialist Up to £30k On Site - (5 days on Site … Leeds City Centre 8.00am - 5.30pm rota - 35 hour working week 1 in 5 weeks on call during work hours Responsibilities Need experience of 1st and 2nd line support on either a service desk or helpdesk Knowledge of building PCs, imaging tech, and troubleshooting 2+ years' previous IT work experience. Manage and support of desktop and laptop computers Manage … and support IOS devices. Experience in Legal or Finance is required for this role If interested in this role please apply or email jack.metcalf@thebridg More ❯

Job Title: IT Trainer & Support Specialist Location: York City Centre Hours: Full-time Salary: Competitive Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & Support Specialist to join their growing team. This is an exciting opportunity for … that help staff across all levels get the most out of their systems and tools. Whether you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored IT training sessions (1-to-1 and group-based) across … the onboarding experience for new starters with engaging system and process training Monitoring system usage and performance to identify knowledge gaps and deliver targeted training Providing hands-on IT support when needed especially how-to queries and user guidance Collaborating with departments to embed best practices and improve understanding of processes Driving change through education, supporting the rollout of More ❯

Desktop Support Technician Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop Support Specialist (£30,000 - £35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you. Responsibilities will include: Provide Level 1 and 2 desktop support to a global user base Hardware deployment (PC, Laptops, phones, etc.) and standardisation Hardware repairs and replacements Desk organization/standardization and troubleshooting Inventory management and organization (Office, Homes, and DCs) Endpoint Management/Software Installations … Audio/Visual (AV) support Patch management Work face-to-face on issues with users Deliver end-user technical support and training Conduct meeting room checks and assist with AV setup in the meeting rooms Assist with basic network troubleshooting Assist with mobile device management and MDM platform Required Skills Good knowledge of Windows 10/11 Good More ❯

Application Support Specialist Elland Up to £46,000 Your new role As an Application Specialist, you will be part of the Information Technology and Business Systems team, providing support for applications and business software. You will collaborate closely with project managers, IT teams, business systems teams, and digital teams, as well as departmental heads, to understand … their needs and requirements. You will ensure the smooth delivery and operation of business systems and applications, offering technical support, troubleshooting, and training to end-users and internal staff. Responsibilities Participate in the full software development lifecycle, from analysis and design to testing and deployment. Configure, install, and maintain software applications on various platforms and devices alongside product owners. … applications and enhancements. Conduct training sessions and create user guides to help colleagues effectively use new or updated applications Liaise with software vendors to manage contracts, updates, patches, and support agreements Experience needed Strong problem-solving skills to diagnose and resolve application issues Ability to manage application-related projects, including planning, execution, and monitoring Experience in creating and maintaining More ❯

Clinical IT Support Specialist Apply locations Manchester Office Time type Full time Posted on Posted 5 Days Ago Job requisition id JR- About Uniphar Who we are With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech … solutions. Role Overview The purpose of the role is to install and configure Clinical Information Systems at customer sites and resolve or escalate issues. It involves remote and onsite support throughout the UK, with some work from home after training. Principal Duties and Responsibilities Install Server and Client Hardware/Software Interface Medical Devices to a Clinical System Integrate … SQL Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum of 5 years More ❯

Location: Head Office Elland - Halifax Schedule: Monday to Friday, 8.30am - 5pm No Weekends Purpose of the role: Provide technical support for Terberg DTS engineers and service support employees. To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. To provide effective customer service … and build relationships with both internal and external customers. To carry out productive work as required focusing on specialist engine/electrical/diagnostic work throughout all areas. To carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts , components … Responsibilities To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department to facilitate and resolve any customer disputes regarding technical issues. More ❯

away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯

Global major capital projects firm with operations across all sectors require an exchange/messaging specialist to assist in the management of the technical aspects of the Exchange 2013 environment, which includes email delivery, security and database management. Industry - Capital Projeects Job Location - 2 Globe Road, Leeds Work Hours - 9-5.30 Education Requirements - NA Responsibilities You will be … improvements, eDiscovery/DLP etc. Documentation - processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities) Skills Core Technical Experience (Mandatory):Excellent knowledge of Exchange Server (2010/2013), Database Availability Groups … language Team-player Analytically minded, able to break down and understand information Must be comfortable with working in a fast-moving, dynamic environment Strongly customer-focused, used to providing support to demanding users Good organisational skills, used to managing and prioritising own workload Ability to report on progress, timescales, outstanding and completed activities More ❯

Global major capital projects firm with operations across all sectors require an exchange/messaging specialist to assist in the management of the technical aspects of the Exchange 2013 environment, which includes email delivery, security and database management. Industry - Capital Projeects Job Location - 423 Kirkstall Road, Leeds Work Hours - 9-5.30 Education Requirements - NA Responsibilities You will be … improvements, eDiscovery/DLP etc. Documentation - processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities) Skills Core Technical Experience (Mandatory):Excellent knowledge of Exchange Server (2010/2013), Database Availability Groups … language Team-player Analytically minded, able to break down and understand information Must be comfortable with working in a fast-moving, dynamic environment Strongly customer-focused, used to providing support to demanding users Good organisational skills, used to managing and prioritising own workload Ability to report on progress, timescales, outstanding and completed activities More ❯

You will also be monitoring the network management system to prevent future incidents occurring, alongside the other Service Desk and NOC teams. You will need to have solid technical support experience with knowledge of WAN technologies. You will also need experience of dealing with Internet Services – DSL, Ethernet, Firewalls, GPON, routing protocols. More ❯