2 of 2 Remote Digital Customer Experience Jobs in the North of England

meet specified technical standards. Oversee IT systems integration with new digital platforms, ensuring seamless data flow and functionality across systems to support a unified digital customer experience. Proactively identify and implement operational improvements in IT infrastructure to support scalable, efficient, and flexible digital services. Drive continuous improvement initiatives, identifying opportunities to optimise systems … Improvement - Reduction in system or process inefficiencies and productivity improvements. Flexibility and Adaptability - Ability to pivot IT strategies to align with changing business priorities. Competencies Drives Results Business Acumen Customer Focus Planning & Organising Collaboration Communicates Effectively Develops Talent Critical Thinking Tech Savvy Action Orientated Adaptability Essential Extensive leadership experience managing a large organisation's technical projects and IT … security, data integration, and software development lifecycle. Demonstrated proficiency in Agile, DevOps, and continuous integration/deployment methodologies. Proven ability to drive innovation and adapt to evolving technological landscapes. Experience working on open-source projects where the business owns code and intellectual property and working with large SAAS setups, i.e. SAP. Desirable Master's degree in computer science, Information More ❯

larger inputs into the digital operations and development team's roadmap. Managing a £5m CRM and Acquisition budget, evaluating trade-offs between Cost of Acquisition (CAC) and Customer Lifetime Value (CLTV) to create the optimum spend. Ensuring the category and product proposition is digitally focused by collaborating with data/insight and buying/merchandising teams, using … You'll be commercially astute with strong analytical skills, capable of quickly understanding complex problems and taking appropriate action. You'll be trading-focused, with the ability to recognize customer and commercial trade-offs, and articulate the case for change with clear customer and commercial benefits. Excellent prioritization and management skills are essential to handle internal demands and … stakeholders across the business. Confidence, patience, tact, and diplomacy are crucial when dealing with challenging situations. Founded in the early 1960s, Lakeland has maintained its values of quality and customer care. From humble beginnings selling plastic bags from a family garage, it now offers over 4,000 products, with nationwide stores and a large distribution center. Benefits include a More ❯