Cramlington, Northumberland, North East, United Kingdom Hybrid / WFH Options
Interaction - Washington
model and mentor for junior engineers. Technical Support: Provide customer support in line with warranty and maintenance contracts. Log and manage all support cases using the FreshDesk system. Perform faultanalysis, resolution, and liaise with software development where required. Manage customer expectations sensitively in technical and occasionally political environments. Sales Support: Provide technical input for bids and proposals. More ❯
end-to-end functional testing of developed software Responding to both internal and external queries regarding the Software product in a timely fashion via the approved process Bug/Faultanalysis and rectification Your skills and experiences: Essential Software development lifecycle processes for requirements, design, coding, test and delivery C, C++, Ada, Java, Rust or Go software development More ❯
MCR, and other engineering teams to maintain signal continuity What you'll bring: Broadcast playout systems including GFX, logo and text insertion. Broadcast contribution encoding techniques and high-level fault analysis. Experience in management of IP Transport Stream contribution (Multicast, Unicast Networks) Awareness of current OTT encoding technologies. Networking and Routing. Satellite Communications and Digital Video Compression. Stream AnalysisMore ❯