2 of 2 Head of Service Management Jobs in the North of England

purpose-driven mutual. Our Purpose, 'Protecting today, investing in tomorrow. Together we are mutually responsible', defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate. Our People Promise is our collective commitment that our workplace will be inclusive, responsible … enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. Our inclusive values and people promise are core to who we are and how we work. It's good for our people, and good for our customers too, because with … members, customers and communities to deliver the best outcomes. We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected- whatever their nationality, language, education, ethnicity and cultural background, gender and gender identity/expression, sexual orientation, generation, age, socioeconomic background, neurodiversity, religious More ❯

Head of Service Management- SRE, DevOps, Cloud, Infrastructure tooling A leading provider of Global Financial Services is seeking a proven and reliable Head of Service Management to help shape, support, and strengthen the wider business function. The role: We are seeking a strategic, execution-focused leader to serve as the Head of Service Management for the CTO operations, reporting to the Global Head of Service Management. This individual will be responsible for embedding global service management practices across all CTO-owned platforms and services-ensuring high reliability, operational rigor, and alignment to enterprise service standards. Key Responsibilities Lead Service Management for the CTO Organization Own service management execution across the CTO portfolio, including infrastructure, developer and data platforms, CI/CD tooling, and enabling technologies. Drive adoption of global service management practices, ensuring CTO services are governed by enterprise standards for incident, problem, change, and service level management. Serve as the CTO's More ❯