4 of 4 Head of Support Jobs in the North of England

Job Title: Head of Support Services Location : Based from our Newcastle office (Cobalt Business Park), remote working flexibility. Estimated 3 days in the office, 2 days remote working Annual salary : up to £75,000 depending on skills & experience Predict. Protect. Perform We're a team of … and management, and supporting essential public sector organisations to deliver on the critical work they do. Why Join Us? Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team of over 100 people value each other first … in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do As Head of Support Services, you will lead the strategic direction and daily operation of Cybit's customer support function, ensuring exceptional More ❯

Job Description We are looking for an enthusiastic and organised Head of Business Support, based in one of our UK regional offices to lead our business support team. This team includes our Personal Assistants, Office Managers and Administrators. You would also lead on our Technical … Training Academy, ensuring that the delivery of our Technical Training is organised in an efficient manner, liaising with our Technical Community and our Learning and Development Team in our People Hub in India. As Head of Business Support, you will be responsible for a team of professionals who are performing an array of administrative tasks requiring confidentiality, initiative and sound decision making. You will need the ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient. You should demonstrate experience in managing More ❯

The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous … and work closely with our Technology Operations Director and other teams within Is to ensure that our services align to their needs. Job Title: Head of Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management … maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. More ❯

get notified when the right vacancy comes along. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to … grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. … The Role As a Head of Operational Support you will be responsible for driving the operational performance and supporting our commercial teams in Sales, Account Management and Customer Success. You will partner with our Heads of functions to enable them to achieve their goals while providing More ❯