Total Staff Services are currently recruiting an IT Software SupportEngineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a … support ticket tracking system as well as knowledge of Cloud providers. Our client is a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
Job Title: 3rd Line SupportEngineer Salary: £30,000 - £45,000 Location: Hartlepool Schedule: Monday – Friday Day Shift NRG is delighted to announce that we are supporting a well-established IT consultancy in their search for a 3rd Line Support Engineer. This is a fantastic opportunity … individual who excels at problem-solving and taking the lead to implement technical solutions, always putting clients' needs first. Key Responsibilities: Deliver 3rd line support to end-users through phone, email, or in-person interactions. Escalate issues and collaborate with third-party suppliers and vendors to ensure successful resolution. … Conduct IT environment audits and provide recommendations for improvement. Address technical issues and support fellow team members. Develop technical design documentation and proposals. Required experience and skills: Demonstrated experience as a 3rd Line SupportEngineer or in a similar role, preferably within an MSP or the more »
Total Staff Services are currently recruiting an IT Software SupportEngineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a … support ticket tracking system as well as knowledge of Cloud providers. Our client is a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line ITSupportEngineer . My client based in Newcastle are looking for a 3rd Line ITSupportEngineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for more »
Our client requires a Helpdesk/ITsupportEngineer with 2/3-year prior experience to join a 6 strong IT team based at their Bradford head office, looking after a variety of IT Hardware, Software and a user base of 200+ at multiple … sites based around the UK. The Helpdesk/ITSupportEngineer will report to the IT Manager & Network Manager. The engineer is tasked with providing optimal value to our business by providing ITsupport at the first and second line for their head … office & sites around the UK. Job Responsibilities: Be the first point of contract for all Helpdesk calls Administer/Support the Microsoft servers, Virtualized environment, mainframe & cloud infrastructure Receiving and responding to incoming calls and support tickets through numerous channels of communication including email, telephone, internal requests, and more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
In Technology Group
Junior ITSupportEngineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking … a Junior ITSupportEngineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential ITsupport to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate … with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 35 days holiday, pension, discount
Senior ITSupport Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN) , VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port … able to drive and this is based on site (Liverpool & Ellesmere Port) 5 days a week - use of a company car is available**** An IT company are looking for a Senior ITSupport Technician/IT Field Technician to provide technical support (Server/Infrastructure … hardware and software problems, diagnose issues, and implement solutions promptly. Manage user accounts, permissions, and access rights in accordance with company policies. Respond to ITsupport tickets and service requests Senior ITSupport Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line supportmore »
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
Job Title: ITSupport Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupport Technician to join our team in Hull. As an ITSupportEngineer, you will play a crucial role in … providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
Job Title: ITSupport Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupport Technician to join our team in Hull. As an ITSupportEngineer, you will play a crucial role in … providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and more »
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Development Plans - Expos
Job Title: ITSupportEngineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupportEngineer to join our team in Leeds. As an ITSupportEngineer, you will play a crucial role … in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage more »
Employment Type: Permanent
Salary: £24000 - £27000/annum Training - Hands on - Exposure
ITSupportEngineer - Manchester A fully licensed UK company is seeking an ITSupport Engineer. This company offers various services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Trusted by over 200 companies, it serves over … million customers across the UK and Europe. The company is looking for a skilled ITSupportEngineer with expertise in Office 365. Based in Manchester, this role requires office presence at least four days a week. The successful candidate will ensure the smooth operation of the company … s technology systems and support employees with Office 365-related issues. Key Responsibilities: Office 365 Support: - Provide technical support for Office 365 applications (Outlook, SharePoint, OneDrive, Teams). - Troubleshoot and resolve Office 365 issues. Help Desk Assistance: - Respond to ITsupport requests via phone, Jira more »
I'm recruiting for an ITSupport Analyst contractor to provide ITSupport for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture … order to be considered for this role you will need to demonstrate knowledge and a background in: * Hardware and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft … Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview. This role has been deemed inside of scope for IR35 more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. SupportEngineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ITSupportEngineer - Blackpool - Up to £30,000 + Benefits An exciting opportunity for a strong 2nd Line ITSupportEngineer looking to progress into a 3rd Line ITSupportEngineer role. Lancashire based IT Service provider. Reporting into the … Service Desk Manager, you will be responsible for server back ups and general IT support. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known … Days holiday plus Bank Holidays Company Pension Fantastic modern offices Paid for social events Paid for Training and development opportunities Hybrid working - After probation ITSUPPORTENGINEER ESSENTIAL SKILLS: To be considered for the ITSupportEngineer position, you will have some experience within more »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Role: ITSupportEngineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
Holmes Chapel, Cheshire East, Cheshire, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting for ITSupport Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an ITSupport role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in ITmore »
ITSupportEngineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are … seeking a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts … from our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report more »
Role: ITSupportEngineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic ITSupportEngineer to join a market leading organisation who … operate across the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will more »
Employment Type: Permanent
Salary: £23000 - £25000/annum 25 days + BH, Health Plan
ITSupportEngineer {Sustainable Energy} Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you an ITSupportEngineer looking for training in the latest cutting edge security products such as … work at the forefront of sustainable energy solutions and contribute to meaningful projects that make a difference. On offer is the chance for an ITSupportEngineer to join a highly skilled infrastructure team in a role that provides exposure to the latest sustainable energy solutions and … the opportunity to work on innovative projects that shape the future of energy generation and distribution. In this role, the successful ITSupportEngineer will be responsible for general ITSupport as well as having the chance to work with the latest security products and more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of … work within the Cloud providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer … OS, Mac OS ** Office 365 ** Active Directory ** Azure ** Intune ** Hyper V/VMWare ** VoIP Systems Duties & Responsibilities: ** To provide and implement professional, affable ITsupport to clients end users, identifying and resolving IT issues both remotely and in person. ** Visiting clients sites, deploying software and hardware, project more »
ITSupportEngineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line SupportEngineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rd Line SupportEngineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line ITSupportEngineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role … maximum of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client … awareness and a strong focus on client satisfaction Ability to build and maintain rapport with clients How to Apply If you are a motivated IT professional looking to take the next step in your career, we want to hear from you! Join our team and become part of a more »