76 to 100 of 120 ITIL Jobs in the North of England

and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd line support within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking and dealing with approximately 20 - 50 calls/tickets a day Installing more »

migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with more »

including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »

education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »

Service Level Agreement targets and managing own workloads to meet them. Desirable Experience of working in an IT Service Desk environment. Experience of using ITIL processes for IT Incidents and Service Requests. Experience of using IT Service Management tools. Previous NHS experience. Qualifications Essential 3 GCSEs at Grade C or … Desirable Certification/accreditation in specific IT products or technologies, such as MS Office. Certification/accreditation in appropriate service delivery skills, such as ITIL v3/4, or in customer services. Service Desk Analyst certification. Personal Attributes Essential Proven organisational skills including the ability to handle multiple tasks and more »

and Modernisation agenda. Knowledge of the NHS National Programme for IT. A good understanding of business process re-engineering principles. Prince 2 Practitioner qualification. ITIL foundation qualification Person Specification Skills & Behaviours Essential Can work autonomously to achieve agreed objectives without reference to a manager. Excellent problem solving skills. Capable of … for the structured acceptance testing of application software Qualifications Essential Prince 2 foundation qualification. Professional or degree level qualification Desirable Prince 2 Practitioner qualification. ITIL foundation qualification ECDL Other Criteria Essential Has a thorough appreciation of the opportunities that new technology creates. Good working knowledge of Microsoft desktop suite. Highly more »

an ISO 27001 environment -A strong communicator to technical and non-technical peers and colleagues across the business at a range of levels -Ideally ITIL accredited Immediate start- North West, Greater Manchester/Lancashire based. Hybrid working The successful candidate will need to be North West based ideally, as the more »

Directory/Group Policies Networking Protocols - DNS, DHCP, TCP/IP Excellent problem solving skills Customer-orientated approach, delivering outstanding customer service Knowledge on ITIL or other frameworks Driving Licence/Own car Highly Desired: Experience working within warehouse, manufacturing or e-commerce environments Experience working with inventory/warehouse more »

boundaries. Person Specification Qualifications Essential Educated to degree level or equivalent experience, demonstrable in team management plus additional expert specialist knowledge in ITSM and ITIL methodology. Desirable Project management methodology Experience Essential Significant experience in an ITSM leadership or managerial role Proven experience in managing and leading a team within … managing ITSM processes like Incident Management, Problem Management, Change Management, and Service Request Management. n-depth knowledge of ITSM best practices, preferably demonstrated by ITIL certification. Strong understanding of IT service management processes, including but not limited to incident management, problem management, change management, and service request management Disclosure and more »

calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Post Graduate qualification Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK more »

a variety of applications Desirable Evidence of working closely with Suppliers, other NHS organisations and IT staff to successfully deliver mission critical projects ISEB ITIL Foundation Certificate Experience of participation and partnership working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

problem solve Excellent customer service skills Happy to travel between sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting more »

and maintenance including routers, switches, wireless lan controllers, firewalls and software to manage networks and peripheral network devices Desirable Knowledge of IT Infrastructure Library (ITIL) Best Practice Knowledge Essential Substantial experience of network configuration, management and maintenance including routers, switches, wireless LAN controllers, firewalls and software to manage networks and more »

work. The post holder will also be responsible for all aspects of IT Service Management functions in line with the Information Technology Infrastructure Library (ITIL) methodology such as Incident, Change, Problem and Release Management.There will be a high level of IT customer service experience required for this role together with … improvements for the benefit of CHFT and THIS customers throughout the healthcare community. Lead a team of highly experienced engineers. Responsible for managing the ITIL disciplines alongside your peers. Please see full job description. Person Specification QUALIFICATIONS/TRAINING Essential Educated to master's degree or equivalent level of experience … within and IM&T Management sector Foundation Certificate (ITIL) Desirable Degree in Health Informatics related subject or equivalent Service Desk Institute (SDI) certification Recognised Customer Service qualification or equivalent demonstrable experience KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Extensive knowledge of Incident & Service Request Management protocols including Customer Relationship Management (CRM) processes. Extensive more »

and maintenance including routers, switches, wireless lan controllers, firewalls and software to manage networks and peripheral network devices Desirable Knowledge of IT Infrastructure Library (ITIL) Best Practice Employer details Employer name Manchester University NHS Foundation Trust Address MFT Sites Manchester M13 9WL Employer's website https://mft.nhs.uk/ more »

Line Technical Support/Desktop support Cisco IOS tasks e.g. VLAN, static routing advantageous Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications and stakeholder management skills Based onsite in Cheshire. We also offer up to £500 for every more »

Skills & experience : Experience of working in financial services industry Strong incident background and experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent excel skills Reporting skills desirable Candidates will ideally show evidence of more »

of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience/understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus! Client also offers a one stage video interview process! Please note this role does require you more »

of equipment for leavers. Streamline processes for rapid growth and efficient equipment management. Facilitate IT integration of acquired businesses. Deliver IT services aligned with ITIL principles. Ensure compliance with information security standards. Collaborate on software and infrastructure updates. Maintain end-user equipment security standards. Produce reports for executives and the … We're Looking For: Extensive experience leading a service desk in a multi-site organization, catering to a large user base. Strong grasp of ITIL principles and project management. Proficiency in using and reporting from helpdesk ticketing systems. Effective in managing service levels and performance reporting. Positive, high-energy mindset more »

CEH, CCNA, CCNA Security are highly desirable. Excellent communication and interpersonal skills. Experience in managing and growing a team. General Duties Operate within an ITIL V3 & ISO27001 focused service delivery framework. Manage stakeholder relationships effectively. Work to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Stay up more »

in an IT or related subject or equivalent experience International Software Testing Qualifications Board (ISTQB) foundation level certification, or equivalent qualification or experience Desirable ITIL Qualification Agile Qualification Microsoft Qualifications Certified Blue Prism Developer Qualification Knowledge and Experience Essential Proven experience of working with Blue Prism Cloud technology to deliver … of NHS processes, systems and workflows. Experience of Data Science. Knowledge and experience of Information Governance, Data Protection/Security and GDPR. Knowledge of ITIL, especially Software Configuration Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »

SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested more »

MS Defender), Veritas BackupExec, etc. Ability to support a wide range of desktop applications. Deploying image/software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register. Core Behavioural Skills: Confident individual with good more »

or standards and facilitates localised improvements to the quality system or services Your skills and experiences: Essential: Best practice application management in line with ITIL Processes Experience of working with the multiple versions of SharePoint - in depth knowledge and experience required An experienced individual that has worked in a similar … Sharegate, Link fixer A good level of experience in supporting the delivery of projects and large change requests Desirable: Be trained at least to ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training (desirable) Be trained using Microsoft MS900 AZ900 (desirable) Benefits: You'll receive benefits including more »

communication and problem solving skills. Windows operating systems (10/11) O365 What would it be nice Active Directory Network troubleshooting Superb teamwork skills ITIL How to apply… Please either apply by clicking online or emailing me directly to For further information please call me on 01244 567 930 or more »