9 of 9 Remote/Hybrid ITIL Certification Jobs in the North of England

lead technical projects and transition solutions into BAU Qualifications Microsoft certifications (or willingness to work towards) in areas such as Azure, Security or Infrastructure ITIL certification (desirable) Why join FCHO? First Choice Homes Oldham is a housing association providing safe,affordableand high-quality homes across Oldham ...

cloud-based platforms or other enterprise applications. Background working with managed service providers and outsourced support models. Experience within complex, multi-site organisations. ITIL certification or equivalent service management qualifications. Personal Attributes Delivery and outcomes focused. Comfortable operating in fast-paced environments. Able to manage competing priorities effectively. ...

management, resilience, transformation, or operational risk programmes. Experience within regulated industries, particularly financial services. Programme management qualifications such as PRINCE2, PMP, or Agile certifications. ITIL certification or strong service management knowledge. #J-18808-Ljbffr ...

inclusive and welcoming environment, for everyone.Your skills and experienceProven experience in Service Catalogue Management, Service Management, or a related ITSM function.Strong understanding of ITIL principles and IT Service Management best practices, with an ITIL qualification desirable.Experience managing and maintaining Service Catalogue and Request Catalogue services within ServiceNow ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques.Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice.Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB.Conduct regular audits, verification and reporting of Configuration Items (CIs) to maintain … tools and service mappingEstablish phased implementation and continuous improvement roadmapSACM Governance and Process ManagementDefine, implement and maintain SACM policies, standards and proceduresEnsure alignment with ITIL Service Transition and Service Operation practicesDrive adherence to agreed processes across internal teams and suppliersEstablish and monitor internal controls for configuration governanceData Quality ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques.Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice.Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB.Conduct regular audits, verification and reporting of Configuration Items (CIs) to maintain … tools and service mappingEstablish phased implementation and continuous improvement roadmapSACM Governance and Process ManagementDefine, implement and maintain SACM policies, standards and proceduresEnsure alignment with ITIL Service Transition and Service Operation practicesDrive adherence to agreed processes across internal teams and suppliersEstablish and monitor internal controls for configuration governanceData Quality ...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewTNS’s Technical Delivery team are highly skilled and committed Network ...

rollout. Person specification Essential Proven people‐management experience leading a service/support desk team, ideally 5+ direct/indirect reports. Working knowledge of ITIL and a modern ITSM platform. Track record of introducing or embedding SOPs and driving consistent process adherence. Confident using operational data to have direct … restructuring a service desk function, rather than only running a steady‐state team. Exposure to multi‐site or multi‐entity organisations. Formal ITIL certification. Key performance indicators Service Desk SLA compliance % and ticket‐aging trend across supported business units. SOP adherence across the Service Desk team. Staff retention ...