8 of 8 Impact Analysis Jobs in the North of England

will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have … attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Description Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and … to Microsoft 365,. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap More ❯

operational excellence -turning complex data into actionable insights that improve service, efficiency, and compliance across the business. Reporting to the Performance Analytics Manager, youll take the lead on high-impact analysis projects, coach others in best-practice performance reporting, and help build a centre of excellence for operational analytics. Youll partner with stakeholders at every level, from front … below to understand what you'll be doing in your role as a Senior Performance Analyst at Evri! Act as a point of escalation and project lead for performance analysis initiatives Coach and mentor analysts in data interpretation, reporting, and stakeholder engagement Partner with operational teams to identify performance challenges and turn them into clear, actionable insights Conduct deep … dive investigations, trend analysis, and root cause identification to drive improvement plans Develop, maintain, and optimise dashboards, tools, and reports to meet evolving business needs Lead the automation of manual, spreadsheet-based reports into scalable, efficient solutions Implement modern data visualisation approaches, using advanced Power BI and DAX capabilities Support continuous improvement initiatives using accurate data and robust measurement More ❯

providing timely escalation, communication, and updates through the lifecycle of the incident ticket Engagement and management of 3rd party organisations in support of any given service incident Post incident impact analysis/support Support of change management activities Working closely with internal technical support groups in the effective management of ongoing service incidents Qualifications Experience with a ticketing More ❯

evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impact analysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯

evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impact analysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯

understand business needs and challenges Map current contact centre processes (e.g., call routing, escalation, AI use) Work with architects and vendors to ensure solutions match business needs Support change impact analysis and communication planning Provide regular updates to project managers and stakeholders The Candidate: Minimum of 3 Years experience in similar roles within contact centre. Public Sector or More ❯

and collaboration. In-depth knowledge of database infrastructure, including maintenance, administration, and design. Proven ability to analyse and resolve database performance and connectivity issues. Experience conducting root cause and impact analyses for database-related incidents. Skilled in installing, upgrading, and maintaining database infrastructure. Ability to evaluate and recommend new or alternative database technologies. Exceptional organisational and project planning skills More ❯

maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment and adoption. Influence decision-making by articulating the … value and impact of architectural choices on service outcomes. Engaging and influencing key stakeholders to ensure Solution addresses both Functional and Non-Functional needs of the business, and work with the Security and Information Risk functions to ensure any solution meet the needs of our security standards and principles. PERSONAL PROFILE Extensive experience in IT architecture, with a focus More ❯