18 of 18 Remote Incident Management Jobs in the North of England

is an exciting opportunity to play a key role in supporting IT services for the NHS Business Services Authority (NHSBSA) and our customers. We are expanding our IT Service Management team and are looking for motivated individuals to join us. We are recruiting an experienced ITIL Change Manager to take ownership of the lifecycle of IT changes within our … organisation. Do you have experience in Change Management with strong knowledge of ITIL practices. Based in either Newcastle or Blackpool, you'll ensure all changes follow standard methods and procedures, enabling efficient and timely implementation while minimising disruption to NHSBSA services. You will work collaboratively to engage and influence internal and external stakeholders to support successful change delivery. Focused … on data-driven continuous improvement, you will identify trends, refine processes and reduce change-related incidents. The role also includes participation in the daytime and out-of-hours Major Incident Management (MIM) rota. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such More ❯

Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of Managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience … about your career. Desired Skills and Experience FWA 5G FIBER NETWORKS * Proven experience in network engineering or operations leadership. * Strong knowledge of network technologies and security principles. * Skilled in incident management, change management, and vendor relationships. * Excellent communication and collaboration skills. * Ability to thrive under pressure and make sound decisions. Hays Specialist Recruitment Limited acts as an More ❯

develop automation to improve uptime, and refine observability to provide real-time insight into platform health. You'll also play a key role in performance testing, system tuning and incident management to ensure smooth operation during critical events. SITE RELIABILITY ENGINEER ESSENTIAL SKILLS At least 2 years' experience working as an SRE Deep understanding of system reliability, scalability … automation and debugging Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information … conjunction with this vacancy only. KEY SKILLS SRE, Site Reliability Engineering, AWS, Kubernetes, Terraform, Grafana, Prometheus, OpenTelemetry, Go, .NET, Cloud Infrastructure, Observability, CI/CD, DevOps, Automation, Performance Tuning, Incident Management More ❯

develop automation to improve uptime, and refine observability to provide real-time insight into platform health. You'll also play a key role in performance testing, system tuning and incident management to ensure smooth operation during critical events. SITE RELIABILITY ENGINEER ESSENTIAL SKILLS At least 2 years' experience working as an SRE Deep understanding of system reliability, scalability … automation and debugging Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via (url removed). For … conjunction with this vacancy only. KEY SKILLS SRE, Site Reliability Engineering, AWS, Kubernetes, Terraform, Grafana, Prometheus, OpenTelemetry, Go, .NET, Cloud Infrastructure, Observability, CI/CD, DevOps, Automation, Performance Tuning, Incident Management More ❯

Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of Managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience More ❯

Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of Managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience More ❯

Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience More ❯

Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience More ❯

all conditions.Working closely with Product, Platform, and Engineering teams, you'll ensure resilience principles are built into design, change, and support processes. You'll also take ownership of major incident and crisis management, third-party assurance, and continuous improvement initiatives. The Skill Requirements: We're looking for candidates with a blend of the following: Proven experience in operational … resilience, business continuity, or risk management within a regulated or complex environment Strong understanding of resilience frameworks including critical service mapping, dependency identification, and impact tolerance setting Knowledge of incident management, crisis response, disaster recovery, and third-party risk Experience applying resilience principles within agile, product-led, or DevOps environments Excellent communication skills with the ability to More ❯

culture. Understanding of operational governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting … Azure Storage and File Services, including Azure NetApp Files, snapshots, and backups. Understanding of Infrastructure as Code principles and deployment automation (ARM, Bicep, Terraform). Experience with Azure cost management and governance (budgets, policies, tagging standards). Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud. Bonus skills Experience with Azure API Management, including policy configuration More ❯

culture. Understanding of operational governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting … Azure Storage and File Services, including Azure NetApp Files, snapshots, and backups. Understanding of Infrastructure as Code principles and deployment automation (ARM, Bicep, Terraform). Experience with Azure cost management and governance (budgets, policies, tagging standards). Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud. Bonus skills Experience with Azure API Management, including policy configuration More ❯

well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and … assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has More ❯

well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and … assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been More ❯

and prioritise tasks effectively. Resolve incidents using problem-solving skills and escalate when needed. Support onboarding of new services in line with the Service Introduction Process. Follow ITIL-aligned incident management processes. Maintain and promote the IT knowledgebase and self-help materials. Ensure compliance with KPIs, SLAs, and security policies. Deliver excellent customer service across all support channels. More ❯

well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and … assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Desirable skills: Good communication skills Excellent customer service skills Basic level of IT knowledge and general IT skills Excellent time/… task management skills Good problem-solving skills Can manage a varied and unpredictable workload Pro-active approach to tasks Can work as part of a team but also autonomously with minimal supervision when required Able to make decisions (with support when required) Ability to deal with difficult customers and provide a satisfactory outcome in an efficient and polite manner More ❯

well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and … assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Desirable skills: Good communication skills Excellent customer service skills Basic level of IT knowledge and general IT skills Excellent time/… task management skills Good problem-solving skills Can manage a varied and unpredictable workload Pro-active approach to tasks Can work as part of a team but also autonomously with minimal supervision when required Able to make decisions (with support when required) Ability to deal with difficult customers and provide a satisfactory outcome in an efficient and polite manner More ❯

and drive continuous improvement for a new build in South Manchester. The Role As the Data Centre Site Manager, you will oversee all aspects of site operations - from infrastructure management and vendor coordination to safety, compliance, and team leadership. You'll be responsible for maintaining 100% operational availability while fostering a culture of reliability, accountability, and technical excellence. What … for you £450-500 per day Hybrid working Working with a cutting-edge AI front thinking company Longevity - 12 months About You Proven experience in data centre operations, facilities management, or critical infrastructure environments. Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.). Excellent problem-solving and incident management capabilities. Working knowledge More ❯

implement the company's security strategy across AI, blockchain, and cloud environments. Establish policies, standards, and governance frameworks aligned with industry best practices (ISO 27001, NIST, SOC2). Lead incident response, risk assessment, and threat modelling programmes. Build and mentor a world-class security team. AI Data Security Protect proprietary AI models, training data, and pipelines from data poisoning … GCP, Azure), container security, and zero-trust networks. Harden DevSecOps pipelines to ensure secure software delivery. Collaborate with engineering teams to integrate security by design into products. Compliance & Risk Management Ensure regulatory compliance with GDPR, SOC2, ISO, PCI-DSS, and crypto-specific frameworks. Lead risk assessments for third-party vendors and service providers. Work with legal and compliance teams … Skills & Experience 15+ years of progressive experience in Information Security, with a minimum of 7-8 years focused on cybersecurity. Proven track record in cybersecurity strategy, team leadership, and incident management. Deep knowledge of blockchain protocols, smart contracts (Solidity, Rust), cryptography, and custody systems. Strong expertise in cloud security, DevSecOps, and secure software development lifecycle (SSDLC). Understanding of More ❯