desk system. 7. To install and configure new ICT and audio-visual equipment as required. 8. To manage and configure access to applications and technology systems through effective access management (User Account Management). 9. To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. 10. Be … up to date with the latest technology and internal system processes. 11. Building and maintain a number of productive working relationships across the organisation. 12. Analysing, interpreting and reporting information and knowledge of technical subjects and concepts to influence decisions. 13. Using incident, problem, request and change management processes and systems to support the successful implementation of system … manner. 14. Maintaining an awareness of your own development needs, actively seeking development opportunities to enhance your own skills and knowledge, generating creative and innovative ideas. 15. Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences. 16. Support other team members learning and coaching where required. Financial More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary As an Analyst in the IT Service Management Team (ITSM), you will play a key role in supporting and managing service management functions as the BSA transitions into a multi-sourcing digital business. The ITSM team is focused on modernising operations and ensuring user-centric service delivery, including business solutions through agile methods in a continuous … Strong communication skills will be essential as you engage in internal and external activities to stay updated in your specialism. You will also be responsible for simplifying complex technical information to make it accessible for others. The primary focus of this role is supporting Service Catalogue and Tooling. What do we offer ?o 27 days leave (increasing with length … Access to a wide range of benefits and high street discounts! Main duties of the job o Your responsibilities involve supporting the development, implementation, and operation of ITIL service management processes. You will work closely with business colleagues, stakeholders, and internal/external suppliers to ensure policies, standards, and procedures are effectively adopted and followed. You will also proactively More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS
be responsible for managing a range of IT Infrastructure, including On-premises infrastructure, Private and Public cloud environments (Azure), voice and data networks, supporting the DDAT Strategy through implementation, management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring … frameworks. Managing network configurations with key suppliers. Translating business needs into technical deliverables. Leading in Microsoft Azure, networking, and telephony solutions. Ensuring network security, monitoring, patching, and documentation. Staff Management Recruiting, training, mentoring, and coaching team members. Managing work allocation, appraisals, and development plans. Knowledge Management Researching industry trends and informing ICT strategy. Maintaining up-to-date technical … and business knowledge. Ensuring documentation standards and governance. Relationship Management Building partnerships internally and with third parties. Communicating effectively across all levels. Managing relationships with external suppliers and organizations. InformationManagement Handling sensitive information in compliance with legislation. Monitoring service levels, KPIs, and standards. Delivery Management Acting as SME, making pragmatic decisions, and guiding business More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Designing, coding, testing, and documenting simple programs or scripts under the direction of others. Assisting in fixing faults following agreed procedures and carrying out agreed infrastructure maintenance tasks. Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of … wide objectives. Planning your own work to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues which may impact deadlines. Receiving and communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences. Staff Being a productive and positive member of a multi-disciplinary … the ongoing personal development and growth of skills within the team. Finances Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management Effectively engage and collaborate across multiple disciplines to apply consistent approaches, methods, standards, and patterns.Information Management Maintaining an awareness of agreed service levels, KPI's and standards within More ❯
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Durham Constabulary
We are currently looking for a PC InformationManagement Training Co-Ordinator to join our dynamic team at the Police Headquarters in Aykley Heads! As a PC InformationManagement Training Co-Ordinator, you will be creating and delivering engaging training programmes that empower both officers and staff across the force. Your role will encompass critical themes … such as digital hygiene, cyber awareness, data literacy, and information governance. You will work collaboratively with InformationManagement colleagues to instil best practices and foster a culture that values and utilises data to its fullest potential. Your communication and presentation skills will shine as you champion improvements in data quality and engage various audiences, ensuring our workforce … is equipped to make well-informed, safe decisions. Hours of Work: 40 Hours per week, Monday to Friday, 9 am to 5 pm (Hybrid working options available) PC InformationManagement Training Co-Ordinator Requirements: Completed probation as a Detective Constable or Constable Strong communication and engagement skills Passion for continuous improvement Confidence in presenting tailored information to More ❯
Communicate with clients about complex solutions in an understandable way, deliver progress reports and demonstrations of AI solutions. WHAT WE ARE LOOKING FOR Degree in Computer Science, Data Science, InformationManagement, or a related field. 3+ years of experience in AI development. Strong understanding of machine learning, deep learning, and other AI techniques. Proficiency in Python and relevant More ❯
Blackburn, Lancashire, North West, United Kingdom Hybrid / WFH Options
Anord Mardix (UK) Ltd
to our growth, were looking to add a Revit Technician located in Blackburn, England. Reporting to the BIM Manager, the Revit Technician will be tasked with producing and amending information and drawings in order to create a fully coordinated model. You will also support the BIM Manager, ensuring the successful delivery of projects and BIM Execution Plans. You will … by BIM and will play a key part in the continued growth of this service. What a typical day looks like: The digital delivery of the MEP models and informationmanagement of the MEP design from bid stage to project close out Providing an engineered solution to client design requirements with the routing of Anord Mardix Ibar & Databar … equipment and providing a clash-free model Supporting all aspects of the Anord Mardix business in the delivery of digital outputs within project teams and the seamless sharing of information with other discipline teams Representing Anord Mardix in liaising with clients, engineers and other design team members on a weekly basis per project assigned Creating BIM/Revit Families More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
CoreHaus
innovation programme that embeds advanced Machine Learning, AI and software engineering techniques within the procurement process and supports the incorporation of a data-driven AI-enhanced business model and informationmanagement framework, supporting the company's strategic vision for digital transformation. Job reference: SAE-028736 Faculty/Organisational Unit: Science and Engineering Employment type: Fixed Term Division/ More ❯