of customer inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team Building and Structure: Build and lead a high-performing help desk … role, with demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary more »
Edinburgh, York Place, City of Edinburgh, United Kingdom
Elliot Marsh
project team members, and escalate critical issues to the Test Lead - Be aware of team deliverables, priorities, and release schedules through the use of Jira and attendance at daily test team meetings - Participate in team meetings, design meetings, and other allocated activities - Work collaboratively with developers and business experts more »
M32, Trafford Park, Trafford, Greater Manchester, United Kingdom Hybrid / WFH Options
Procure Plus Holdings Ltd
in solution design meetings with Developers & Business Analysts. In terms of software packages & technology you will be happy to learn, or have experience in: Jira, Confluence, PHPUnit, MySQL, Linux/Unix operating systems, and other software. We operate a hybrid working model with an expectation that you are available more »
/e-commerce clients You'll be comfortable managing multiple clients, delivering an excellent client experience You'll have experience using tools such as Jira, Basecamp and will have worked in an Agile environment. The successful Account Manager will have the opportunity to work in an environment where you more »
AMESIM, Flomaster or Simscape. Other experience in modelling control algorithms in toolsets such as Mathworks Simulink would be advantageous, but not essential. Knowledge of Jira and Confluence for monitoring of task progress is also desirable but can be taught if needed. more »
WA1, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Avanti Recruitment
tester with a passion to learn and develop with automation testing. Key responsibilities for this role involves accurately documenting testing outcomes using tools like Jira, ensuring that any bugs or defects are logged comprehensively and managed through their lifecycle. You will be encouraged to make recommendations for software enhancements more »
requirements to create technical specifications for delivery. Proficiency with SQL to query and analyse data Experience with agile methodologies. Experience with tools such as Jira/Azure Dev Ops They work out of a nice office near Warrington on a campus that includes a gym, restaurants, parking and more. more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
strong organisational and time management skills. DESIRABLES Modelling control algorithms in toolsets such as Mathworks Simulink would be advantageous, but not essential. Knowledge of Jira and Confluence for monitoring of task progress is also desirable but can be taught if needed. more »
Skillset: · Strong programming skills (C++/C#) · Experience with Qt Framework, .Net Framework, .Net Core, .Net or, Blazor. · Experience with project management tools e.g. Jira or Confluence. · Experience with Version Control Systems e.g. Bitbucket. · Experience in developing scientific software. What you will be doing: · Designing, developing, and maintaining software more »
Barton-Upon-Humber, South Humberside, North East, United Kingdom
Deerfoot I.T. Resources Limited
and vendor management skills Analytical and strategic thinking abilities Proficiency in IT Asset Management software and tools Excellent organisational and leadership skills Experience with Jira and Jira Service mgmt. We'd love you to apply for this full-time IT Procurement & IT Asset Manager position in Barton-upon more »
in the financial sector). * Exposure to modern, large scale architecture patterns. * Ability to work alongside a SecDevOps operating model and associated tools (e.g., JIRA) * Ability to identify Threat Vectors in enterprise or cloud environments and design associated security/controls. * Knowledge of Enterprise security frameworks such as NIST more »
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Experis
in the financial sector). Exposure to modern, large scale Datawarehouse solutions. Ability to work alongside a SecDevOps operating model and associated tools (e.g., JIRA) Ability to identify Threat Vectors in Datawarehouse environments and design associated security/controls. Experience implementing data management solutions Desirable, but not essential Experience more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
Were looking for a talented and proactive Software Developer with great technical ability and a good head for business to join an expanding software team in Chorley. Newton Blue is the on-site recruiter forone of the leading UK providers more »
Barton-Upon-Humber, South Humberside, North East, United Kingdom
360 Resourcing
leadership abilities. Excellent communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels of the organization. Desirable Skills: Experience with Jira & Jira Service Management is advantageous. more »
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
managing challenging conversations with key clients and stakeholders. Key Skills Strong communication skills Logical thinking Previous experience working with a BI/MI team JIRA/Kanban Team collaboration Knowledge of SSDT Strong communication with technical and nontechnical audiences A team player Logical thinking Oscar Associates (UK) Limited is more »
is their current platform, though familiarity with .Net 6+ is a plus, which they will be transitioning to. Use of developer tools such as Jira and GitHub. You will need to have a strong background in application software development using C#, .Net Core, ASP.NET, MS SQL, and the .NET … Framework. Proficiency with developer tools such as Jira and GitHub. You will have the opportunity of working on automation of environmental and application deployment, scaling, and management using Kubernetes, Terraform, both in the cloud or on-premise. This is an urgent requirement with interviews taking place imminently so please more »
Barrow-In-Furness, Cumbria, North West, United Kingdom Hybrid / WFH Options
Morson Talent
working and lifecycles. Relevant sector experience in comparable industry Ability in use of the IBM DOORS toolset. PLM tools Ability in use of the JIRA and Confluence tools. Desirable Knowledge of the Sparx Enterprise Architect toolset. Knowledge of the Siemens Teamcenter toolset, preferably v11. Knowledge of the SAP ERP more »
Hull, North Humberside, North East, United Kingdom
Jobs Butler Ltd
and leadership skills. Strong communication and interpersonal skills, with the ability to interact effectively at all levels of the business. Desirable Skills: Experience with Jira & Jira Service mgmt. is beneficial more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Eclipse Total Solutions Limited
organisational and time management abilities. Results-driven and goal-oriented mindset. Excellent team player with a positive and proactive attitude. Technical Skills: Experience using Jira and/or Confluence. Experience of Waterfall and Agile working methodologies Knowledge of/experience with cloud environments such as AWS and Azure. Advanced … documentation standards. In-depth understanding and hands-on experience of software development methodologies, frameworks, version control systems (e.g., Git), and issue tracking tools (e.g., Jira). Benefits Competitive salary ranging from £60,000 to £75,000 depending on experience. Monthly performance-related bonuses. Committed to the learning and development more »