4 of 4 Remote/Hybrid Journey Map Jobs in the North of England

real problem solving, not just visual polish Solid grounding in UX, interaction design and information architecture Confidence building user flows, wireframes, prototypes and journey maps Strong Figma skills An understanding of accessibility and inclusive design Comfort using data and customer insight to guide design decisions Strong communication skills ...

levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process … solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high ...

design improvements Communicate confidently with multidisciplinary teams and senior stakeholders Lead collaborative workshops to align teams and drive service innovation Create service blueprints, journey maps, and design artefacts to solve complex problems Use research, insight, and data to iterate designs and improve service outcomes About The Candidate … principles Ability to advocate for user-centred design and influence stakeholders at all levels Experience working with design systems, service blueprints, and journey mapping Confidence working within Agile environments and multidisciplinary teams Ability to use evidence and insight to inform decisions and validate design hypotheses What ...

Jet2.com and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Senior Business Analyst , you'll have … understanding of scope and outcomes, using agile ceremonies such as '3-amigos' and 'Refinement' sessions. Model business processes and solutions through workflows, user journey maps, and other visual artefacts to demonstrate as-is and to-be solutions. Build and maintain subject matter expertise by developing a deep understanding ...