2 of 2 Remote Lead Service Designer Jobs in the North of England

Asset Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/Lead Service Designer, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact daily. You will play an active role in our design community of practice, facilitating feedback sessions and using your expertise to … mentor and coach colleagues. You’ll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred solutions that align with both user needs and business goals. Advocate for the user by influencing More ❯

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments … of customer contact we have. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose Our Service Designers put user needs at the heart of everything they do. You will work closely with Product Managers, Architects, and other Service Designers to mature and adapt our … best outcome for the customers and colleagues that use them. You will work with stakeholders across different areas to understand what they need and to articulate the vision and lead the design strategy in a way that makes sense. With a data and insight-led approach, you will be able to identify pain points within our services and define More ❯