Help Desk Team Leader
- Hiring Organisation
- Climb Recruitment Ltd
- Location
- S9, Wincobank, Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
Measures - Achievement of high customer satisfaction ratings and adherence to service level agreements (SLAs) - Effective management and resolution of tickets within predetermined timeframes - Successful mentoring and development of the helpdesk team - Efficient management and completion of assigned projects, with minimal focus on project management but ensuring quality and timeliness - Monitoring ...