Newcastle Upon Tyne, England, United Kingdom Hybrid/Remote Options
Sage
client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross-functional coordination. To succeed in this role, you must bring strong organisationalskills and the ability to collaborate effectively across multiple teams. 🏡/🏢 This is a hybrid role requiring 3 days per week in our Newcastle office. First 90 days … effectiveness, and contribution to improved onboarding efficiency and KPI tracking. Your ability to proactively identify and flag risks, streamline processes, and support scalable operations will be key performance indicators. Skills you'll gain You’ll develop skills in operational strategy, process optimisation, cross-functional coordination, reporting and KPI tracking, programme support, and documentation design. You’ll also gain … coordinating workflows across teams, maintaining SOPs and onboarding materials, updating dashboards or reports, tracking operational risks, supporting project workstreams, and helping facilitate smooth onboarding for enterprise clients. Qualifications Strong organisationalskills and high attention to detail Ability to work cross-functionally and communicate effectively Comfort working with processes, documentation, and multiple workflows Analytical mindset with interest in KPIs More ❯
Manchester Area, United Kingdom Hybrid/Remote Options
EXL
Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering … a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisationalskills, a deep understanding of Smart Metering Networks , and the ability to analyse complex technical … meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts’ skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their More ❯
Liverpool, Lancashire, United Kingdom Hybrid/Remote Options
Acorn Insurance
looking for: Experienced user within ICE with the ability to understand all transactions (NB, RNWLS, MTA's, cancellations etc.) Proficient in MS Office suite, mainly Excel Excellent planning and organisationalskills Good verbal and written communication skills, able to explain technical concepts to non-technical stakeholders Ability to identify problems, challenge, and develop structured solutions Good attention More ❯
Stretford, Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
QA
and SLA performance across teams. Support projects aligned with the Cyber Assessment Framework (CAF). Assist in updating and maintaining IT security policies and procedures. Support strategic projects. Desirable skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly to non-technical users. Proven problem-solving and troubleshooting abilities, with a proactive approach to … resolving issues and taking ownership. Effective planning and organisationalskills, able to prioritise tasks, meet deadlines, and adapt to changing priorities. High attention to detail in recording accurate information and working across different systems and processes. Ability to work both independently and collaboratively within a team, with minimal supervision. Good numerical skills and a customer-focused mindset. … prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to … deliver best-in-class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/11 and network solutions such as Citrix … VPN, and Cisco AnyConnect. organisationalSkills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid/Remote Options
Baltic Apprenticeships
Contribute to documentation, knowledge base articles, and training materials for end users. You will be fully supported by IT professionals and complete your qualification through Baltic Apprenticeships . Desired Skills, Qualities & Experience: Strong communication skills and a professional, confident manner. A genuine interest in IT and technology. Good organisationalskills and ability to take initiative. Willingness … the Level 3 IT Support Technician Apprenticeship , you will gain hands-on experience alongside structured online learning, virtual classroom sessions, and one-to-one support. You will develop essential skills in IT operations, cybersecurity, cloud services, customer support, and best-practice documentation. How to Apply To apply, please submit your CV and a short cover letter explaining why you More ❯
Hull, North Humberside, North East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
management reports on service levels and client satisfaction. About You We're looking for a proactive, hands-on leader with a passion for service delivery and people development. Essential Skills & Experience: Previous experience in a similar Helpdesk/Service Desk Manager role, ideally within an MSP environment. Strong understanding of Microsoft 365, Windows Server, networking, and remote support tools. … Excellent leadership and communication skills, with a proven ability to mentor and motivate teams. Confident handling client relationships and managing expectations at all levels. Strong problem-solving and organisationalskills with a focus on continuous improvement. What We Offer Competitive salary up to £40,000 per annum. Career development opportunities in a growing MSP. Supportive, collaborative team … working, private healthcare, etc.] Ready to lead, mentor, and make a real impact? Apply today with your CV and join a forward-thinking MSP where your technical and leadership skills will shine. More ❯
Hull, North Humberside, England, United Kingdom Hybrid/Remote Options
Nextech
management reports on service levels and client satisfaction. About You We're looking for a proactive, hands-on leader with a passion for service delivery and people development. Essential Skills & Experience: Previous experience in a similar Helpdesk/Service Desk Manager role, ideally within an MSP environment. Strong understanding of Microsoft 365, Windows Server, networking, and remote support tools. … Excellent leadership and communication skills, with a proven ability to mentor and motivate teams. Confident handling client relationships and managing expectations at all levels. Strong problem-solving and organisationalskills with a focus on continuous improvement. What We Offer Competitive salary up to £40,000 per annum. Career development opportunities in a growing MSP. Supportive, collaborative team … working, private healthcare, etc.] Ready to lead, mentor, and make a real impact? Apply today with your CV and join a forward-thinking MSP where your technical and leadership skills will shine. More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid/Remote Options
NST Recruitment Ltd
MuleSoft, Power BI and Snowflake, Alteryx or similar. Strong support experience supporting Applications/Tech/Ops and clearing ticket backlogs effectively at speed is required. Strong communication and organisationalskills are essential with knowledge of dbt also being required as Senior Ops/App Support Engineer. Strong ETL, SQL and Data as well as analytics are essential … is beneficial as Senior Ops/App Support Engineer. Experience within finance/banking is preferred as are certifications relating to MuleSoft, Alteryx, Power BI, Snowflake, dbt etc. Key skills as Senior Ops/App Support Engineer Commutable to Liverpool at short notice Proven track record clearing ticket backlogs MuleSoft Power BI Snowflake Alteryx Dbt Excellent communication skills. Desirable … skills as Senior Support Analyst Banking/Insurance/Financial Services Developer/Data Analyst background Certifications with one or more - MuleSoft, Alteryx, Power BI, Snowflake, dbt Developer skills This is an exceptional Senior Ops/App Support Engineer opportunity with exciting project and longevity on offer. Key skills: Senior App Support Engineer MuleSoft, Alteryx, Power BI More ❯
Employment Type: Contract
Rate: From £400 to £450 per day Mainly Remote (1d/w Liverpool) Outside IR35
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Searchability
communication of security reports. You'll also liaise with technical and non-technical stakeholders to discuss risk, remediation options, and compliance requirements across operational areas. INFORMATION SECURITY ANALYST ESSENTIAL SKILLS * Strong understanding of core cyber and information security principles* Hands-on experience conducting vulnerability scanning and interpreting results* Experience supporting security investigations* Good knowledge of industry-standard security practices … and tooling* Awareness of emerging security technologies and trends* Understanding of PCI DSS (current version)* Excellent communication, documentation, and organisationalskills* Pragmatic approach to governance, risk, and stakeholder engagement TO BE CONSIDERED: Please either apply through this advert or email me directly via .For further information please call me on/.By applying for this role, you give … express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Cyber Security, Vulnerability Management, Penetration Testing, Risk Assessment, Compliance, PCI DSS, Security Tooling, Governance, SIEM, Endpoint Security, Security Investigations More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid/Remote Options
Sage
continuous enablement Lead the development and implementation of partner coaching and performance clinics aligned with the Partner Enablement strategy and Blueprints Provide regional expertise to develop and co-create skills and process enablement with Learning Services Manage multiple strategic programs concurrently, ensuring they meet competency requirements and partner goals Deliver skills and processes for onboarding new partners and … their ability to differentiate through the sales process Oversee and review partner enablement content and assets, ensuring they drive a culture of coaching and innovation Build and deliver strategic skills sessions and ongoing coaching to Partner Leaders, focusing on leveraging tools and reports Measure performance improvement, addressing gaps through strategic coaching and activities Regularly report the impact of enablement … stakeholders What you’ll bring Credibility and confidence when collaborating with senior stakeholders Strategic thinking with an innovative mindset Deep expertise in Partner Enablement methodologies and best practices Strong organisationalskills and comfort running multiple programmes simultaneously Ability to independently lead strategic workstreams Advanced coaching skills and experience running high-impact coaching sessions Exceptional written and verbal More ❯
Crewe, Cheshire, North West, United Kingdom Hybrid/Remote Options
KPI Recruiting
forecasts Ensure relationships are managed professionally in line with company values Ideal Candidate Profile: Proven track record in Account Management, Sales Account Management, or Channel Account Management – essential Strong organisationalskills with a proactive, ambitious approach Experience with CRM systems (Salesforce, Zoho, HubSpot) and MS Office Excellent communication, negotiation, and presentation skills Ability to manage multiple accounts More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
external partners to ensure smooth delivery. Lead and coach project teams, fostering collaboration and accountability. About You: Proven experience managing IT projects using both Waterfall and Agile methodologies. Strong organisationalskills with the ability to manage multiple priorities. Intermediate knowledge of Microsoft Project and experience in business analysis. Excellent stakeholder management and communication skills. Professional certifications such as More ❯
Huddersfield, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Ad Warrior
as a liaison between engineers, and internal departments. Support client escalations and ensure timely resolution of issues. Participate in state-of-play meetings and provide updates on helpdesk performance. Skills and Qualifications Technical Aptitude Comfortable with basic IT systems, fault diagnostics, and remote support tools. Excel knowledge essential. Ability to understand locker hardware and software components. Communication & Organisation Strong … written and verbal communication skills. Excellent organisationalskills with attention to detail. Problem Solving & Initiative Proactive in identifying issues and proposing solutions. Capable of working independently and managing high volumes of traffic in a reactive environment. Team Collaboration Works well within a fast-paced, cross-functional team. Supports continuous improvement and knowledge sharing. To Apply If you feel More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
Anna Maher Recruitment
company is the place for you to excel. The company believe in retaining and developing their people into the business leaders of the future. Personable confident and excellent communication skills, highly motivated and hard working Enthusiastic and eager to learn Ability to work independently and proactively Natural relationship builder, networker and team player Ability to handle high workloads and … prioritise tasks Process driven and high attention to detail Excellent organisationalskills Tech savvy Experience of using Google Suite of products (Gmail, Sheets, Docs etc) and MS Products (Word, Excel etc) Previous customer service success or software onboarding experience is preferable Experience within recruitment, the healthcare sector, or a start-up environment is advantageous but not essential The More ❯
City, Manchester, United Kingdom Hybrid/Remote Options
Tailored Talent Ltd
or Navisworks & Microsoft office applications experience Architectural, Engineering, construction, or BIM background ideal Attend and run client meetings. Be able to work to deadlines under own supervision. Have excellent organisational skills. Should this role be of interest please send your most up to date CV to the details below and get in touch straight away. co. uk Linkedin- priteshtailordesign More ❯
Doncaster, Yorkshire, United Kingdom Hybrid/Remote Options
Oscar Associates Ltd
of around 15 people. They have a significant program of work through 2026 and 2027 and some major projects currently underway. We are looking for someone with strong organisation skills who can approach these in a structured way, prioritizing the workload of the team members Key Responsibilities: Act as a subject matter expert, providing guidance across the function and … through succession planning where appropriate. Conduct bi-annual Performance Development Reviews and support Personal Development Plans. Confidently manage performance, behavioural, and absence issues, taking action to drive improvement. Essential Skills & Attributes: Proven experience in leading technology teams across infrastructure, applications, and cybersecurity oversight. Strong strategic and organisationalskills, able to bring structure and maturity to the team. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
BWD Search & Selection
moving environment. Financial Services or regulated industry background, or ability to adapt quickly to one. A balance of business change and tech awareness — confident asking the right questions. Strong organisationalskills and the ability to keep multiple workstreams moving forward. A collaborative, relationship-focused approach — showing up and taking ownership. You’ll Get: A role where delivery is More ❯
Preston, Lancashire, North West, United Kingdom Hybrid/Remote Options
Singlepoint QMS
accounts and driving sustained new business. Ability to understand complex software solutions and articulate technical concepts clearly. Strong self-motivation and ability to work independently while remaining accountable. Strong organisationalskills with the ability to manage multiple accounts and priorities. Willingness to travel occasionally to the US. What We Offer As a Sales Executive in our fast-growing More ❯
Congleton, Cheshire, United Kingdom Hybrid/Remote Options
Siemens
as IEC 62443 and ISO 27001. Proven experience in operational technology and IT security, including project management and clear communication of complex topics to diverse audiences. Excellent collaboration and organisationalskills, with the ability to drive results in multi-stakeholder environments and adapt terminology for different audiences. What can we offer? Performance-Based Bonus: Enjoy an annual bonus More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Eligo Recruitment
experience in product management within iGaming Strong background managing product delivery cycles, roadmaps, and backlog prioritisation. Experience introducing structure into a growing environment and supporting junior team members. Excellent organisationalskills with the ability to manage multiple configurations, client setups, and detailed platform documentation. Confident working across engineering, QA, operations, commercial, and client-facing teams. Familiarity with platform More ❯
Blackburn, Lancashire, United Kingdom Hybrid/Remote Options
Sky
CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our More ❯
Blackburn, Lancashire, United Kingdom Hybrid/Remote Options
Sky
CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our More ❯
Longridge, Lancashire, United Kingdom Hybrid/Remote Options
Sky
CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our More ❯
Longridge, Lancashire, United Kingdom Hybrid/Remote Options
Sky
CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our More ❯