Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a solid … understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performancemanagement, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o … the job In this role, the post holder will support a series of dedicated assurance activities within the Future NHS Workforce Solution Transformation Programme with a focus on Change Management assurance, including: Service design and delivery, including the development of the service management approach and application of IT Service Management. (ITSM) Change Enablement and Organisational Change ManagementMore ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
the heart of Water Distribution, playing a pivotal role in ensuring exceptional safety, regulatory compliance, and operational excellence across a wide range of services. With responsibilities spanning supplier relationship management, quality assurance, and strategic delivery, the team is instrumental in driving performance and maintaining high standards across one of Yorkshire Waters most critical frameworks. Managing an annual spend … emergency maintenance, leakage repairs, and metering servicesmaking it one of the largest and most impactful contract portfolios within the business. This team is not only central to delivering key performance commitments and enhancing customer experience, but also to safeguarding Yorkshire Waters reputation. The role within this team involves leading partner relationships, overseeing day-to-day delivery, and ensuring work … aligns with performance and quality benchmarks. By fostering collaboration and continuous improvement, the role holder will work closely with operational and customer management teams to identify efficiencies, elevate service quality, and deliver outstanding outcomes for customers. Its a dynamic, high-impact environment where strategic thinking and operational excellence come together to make a real difference. Where you fit More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
here at Yorkshire Water: We offer a competitive salary, depending on experience £40,420 - £50,524 Company Car Benefit Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Network Escapes Team Leader progression plan 25 days annual leave plus bank holidays plus … how we plan to meet the changing expectations of customers and regulators. Were looking for a Network Escapes Team Leader to play a vital role in delivering Yorkshire Waters performance commitments for sewer flooding in AMP8. Youll lead a team of Network Escape Technicians, ensuring regulatory compliance with Ofwat guidance and maintaining high levels of assurance across our ODI … youll provide expert guidance on regulatory requirements, monitor changes in legislation, and ensure our reporting framework delivers accurate and reliable data. Youll identify coaching needs, support team development through performancemanagement, and ensure learning is shared across the business. By understanding root causes and trends, youll help shape strategic decisions that improve performance and prevent repeat incidentsmaking More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Talos
growing quickly. We are a SaaS technology business, with massive growth plans and investment. We've recently onboarded a new partner Appraisd, who are committed to providing the best performancemanagement platform to our clients. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working … adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd, applying project management skills to help clients implement successfully. - Manage a portfolio of clients to ensure they achieve their desired outcomes, maintaining high satisfaction levels, with the aim of a renewed contract. … shape the roadmap. - Follow all internal information security policies to maintain the confidentiality and integrity of client data. Customer Success Manager – Required Skills -Significant experience in customer success, account management, or project management, ideally within a SaaS environment. - Customer-Centric with a passion to help clients succeed, creating positive relationships. - Project Management Skills with excellent organisation, time More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Hilti (Canada) Corporation
indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performancemanagement skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Essential Employment
development of the SEND and DMP dashboard. Support the development of the dashboard alongside the data team and the Power BI developer. Support the Head of Service with developing performancemanagement for SEND managers and their teams. Provide DMP performance reports and analysis as and when required for the relevant groups and boards. Support the use of More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Manchester Area, United Kingdom Hybrid / WFH Options
GARY CHAPLIN LTD
exciting opportunity to take on a full-spectrum leadership role in one of the UK’s most respected digital product agencies, a business with a sustained track record of performance, innovation and client impact. With deep expertise in digital product strategy, enterprise application/bespoke software development, and emerging technology integration (including AI), this business is quietly but powerfully … the business has enjoyed success through its commercial objectivity and efficient leadership. This appointment will be a great opportunity to take use and develop that profit-focussed and lean-management structure to develop the business growth strategy. The Opportunity As Managing Director, you’ll play a pivotal role in shaping the strategic direction of the business, building deep and … code, and digital acceleration. Collaborate on marketing, content and thought leadership initiatives that reflect the agency’s forward-thinking positioning. Strategic & Operational Leadership Own business planning, budgeting, forecasting, and performance management. Monitor and improve key performance metrics across delivery, profitability, pipeline, and client satisfaction. Ensure operational excellence, risk mitigation, compliance, and quality standards across all functions. Be a More ❯