11 of 11 Remote/Hybrid Performance Metrics Jobs in the North of England

Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident … problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition ...

secure-by-design principles, modern automation, and policy-as-code into the CI/CD ecosystem. Youll play a pivotal role in improving engineering performance, focusing on DORA metrics such as lead time, deployment frequency, and reliability. This role blends technical leadership, strategy, governance, and hands-on capability … development. What Youll Do Value, Flow & Quality Own and improve lead time and deployment frequency across platforms Publish and act on DORA and flow metrics Remove bottlenecks through automation and policy-as-code Implement modern deployment strategies (canary, blue/green, auto rollback) Drive performance improvements via engineering ...

more products, balancing market opportunity, client needs, commercial value and delivery feasibility. Translate insights from customers, users, market analysis and product performance into clear product visions, value propositions, roadmaps, backlogs and release plans. Shape investment and prioritisation decisions using data, market insights and sound judgement, ensuring effort is focused … validate market opportunities for new products, features, and propositions, using customer insight, competitor analysis, and commercial evidence to inform product direction. Product Development, Delivery & Performance Lead product input to go‐to‐market planning for new products, major capabilities, and releases, working with Business Development and client‐facing teams ...

stored correctly Assist with change management processes in a procedurally compliant manner Support project reporting including status updates, milestone reports, RAID logs and performance metrics Liaise with customers and internal stakeholders to ensure clear and consistent communication Support financial tracking of projects (POs, timesheets, cost tracking where required ...

This opportunity would suit someone with a strong background in financial crime, fraud prevention, AML and payments who enjoys balancing regulatory compliance with operational performance and continuous improvement. Key Responsibilities Lead the Financial Crime and Payments teams, providing strategic direction and day-to-day leadership. Oversee AML, KYC, sanctions … banking partners and key internal stakeholders. Ensure compliance with FCA requirements, anti-money laundering legislation and wider regulatory obligations. Produce MI, risk reporting and performance metrics for senior leadership. Lead, coach and develop high-performing teams while fostering a culture of continuous improvement. Support change initiatives, system implementations ...

data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting … Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What ...

reducing false positives while maintaining strong fraud detection. Act as the business owner for machine learning models used in financial crime detection. Monitor model performance, governance and explainability, working closely with Data Science teams. Ensure monitoring capabilities evolve in line with emerging fraud trends and regulatory requirements. Maintain governance … detection systems. Strong understanding of UK financial crime regulations, including FCA requirements, Money Laundering Regulations and POCA. Knowledge of machine learning model governance and performance metrics, including false positive rates and model monitoring. Proven experience leading specialist or technical teams. Track record of improving detection effectiveness and reducing ...

treasury workflows. Ensure compliance with financial reporting standards and regulatory requirements. Support cash flow forecasting and liquidity management activities. Analyse and report on treasury performance metrics to key stakeholders. Provide technical expertise in the configuration and maintenance of SAP treasury modules. Deliver training and support to team members ...

will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing ...

high‐performing sales team, recruiting, coaching, and fostering a culture of accountability, excellence, and continuous improvement. Develop scalable sales processes, forecasting, pipeline governance, and performance metrics to deliver predictable, sustainable growth. Build trusted relationships with senior finance, procurement, and treasury stakeholders, positioning the business as a strategic payments ...

high-performing sales team, recruiting, coaching, and driving a culture of accountability and continuous improvement. Develop scalable sales processes, forecasting, pipeline governance, and performance metrics to deliver predictable, sustainable growth. Build trusted relationships with senior finance, procurement, and treasury stakeholders, positioning the business as a strategic payments partner. ...