maintain PMO standards, frameworks, and best practices to support project delivery and governance. Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. … operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness. Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights. Develop and maintain tools, dashboards, and reports that track … project progress, financial performance, utilisation, forecast accuracy, and margins. Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers More ❯
Macclesfield, Cheshire, United Kingdom Hybrid / WFH Options
Fourth Enterprises, LLC
market trends, and competitor products to inform product decisions. Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery. PerformanceMetrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop … software development processes and technologies, and ability to translate technical concepts into clear requirements. Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performancemetrics Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence). Market & Customer Focus: Deep understanding of customer needs and market trends to inform More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
data privacy regulations (GDPR, CCPA, etc.) and corporate IT policies. • Manage budgets, roadmaps and business plans • Manage all demand, capacity and change related to Networks services • Monitor and improve performance through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best practices. • IT Service Management tools … Technical Support is delivered in line with service levels and aligned to business demand. • Ensure the teams conduct day-to-day operations to satisfy availability, recovery, security, capacity and performance needs. • Provide technical leadership for the products within their scope, collaborating with service providers and product teams. • Manage product risk and obsolescence User Experience & Design: • Work closely with suppliers … introduced. Budget Management • Conduct IBP for Networks, agree and achieve budgets, demonstrating value to the business. Budget to effectively manage obsolescence, run and maintain, new capability and strategic roadmaps. Performance Tracking & Improvement: • Define success metrics and KPIs for network products and ensure that these metrics are achieved • Analyse product performance and user engagement and iterate based More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TrueNorth®
Digital Performance Analyst – Consultant Location: Hybrid – Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London Permanent, Full-Time £45,000-£55,000 Are you driven by data and motivated by impact? This role offers the opportunity to work on meaningful digital projects that improve public and private sector services. As a Digital Performance Analyst, you’ll work in multidisciplinary teams … to turn data into insights and support service improvement through evidence-based decision making. Role Summary As a Digital Performance Analyst (Consultant level), you will: Work within agile product delivery teams to design and implement performance measurement frameworks that support service goals, user needs, and KPIs. Select and apply the appropriate analysis techniques to derive actionable insights from … practice. Guide and support junior analysts, offering feedback and mentoring to promote capability growth. Understand and adapt to the needs of different stages in the product lifecycle, using appropriate performancemetrics accordingly. Essential Experience Use of digital analytics platforms (e.g., Google Analytics, Splunk, Datadog). Experience working in a GDS-aligned environment within a government setting. Development of More ❯
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performancemetrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Clicky
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performancemetrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural Competencies Demonstrate a desire to … succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
dive analysis on malware, phishing, and lateral movement threats Correlate events across diverse log sources, including cloud and on-prem infrastructure Collaborate with engineering teams to enhance integration and performance of Microsoft security tools Mentor junior SOC analysts and contribute to internal capability development Maintain and enhance incident response playbooks, processes, and documentation Produce regular performancemetricsMore ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
credit risk/IRB model development or validation within a financial institution. A good understanding of residential mortgage portfolios, risk drivers, and lifecycle credit risk behaviour. Experience of model performancemetrics, validation techniques and model risk management regulatory requirements. Excellent analytical skills and a strong attention to detail. Excellent written and verbal communication skills with the ability to More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
us here at Yorkshire Water: We offer a competitive salary, depending on experience Band 4a £44,316 - £55,395 Annual incentive-related bonus ( £1000 maximum bonus opportunity for the performance year ) Attractive pension scheme ( up to 12% company contribution ) Development opportunities in line with the PMO Lead Analyst progression plan 25 days annual leave plus bank holidays plus an … the reporting efforts within the PMO, Asset Planning, and Delivery functions to monitor time, cost, and quality across the Totex programme by delivering precise programme reporting that highlights key performance metrics. Investment Support & Risk Management: Support investment decisions by thoroughly reviewing risks, ensuring that the regulatory capital programme is delivered in line with Ofwat requirements. Gateway Approvals Management: Challenge … the company. Reporting Tools & Trend Analysis: Lead the use of advanced reporting tools to analyse and present data on the capital programme, identifying trends in cost, time, and delivery performance across the company. Ad Hoc Reporting & Stakeholder Engagement: Provision of ad hoc reports on specific elements of the programme, engaging with key stakeholders to enhance visibility and create awareness More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
ITC UK
implement effective strategies to attract high-quality affiliates. Conduct outreach and establish relationships with potential partners. Spend time working closely with new partners to support them with optimising their performance Provide onboarding support to new affiliates, ensuring they understand our products/services, brand guidelines, and promotional materials. Performance Optimisation: Be an integral part of the team who … monitors affiliate performance, analyses key metrics, and identifies opportunities for improvement. Collaborate with the marketing team to provide affiliates with relevant and effective promotional materials. Communication and Relationship Management: Be one of the main points of contact for affiliates, addressing enquiries and providing timely support. Foster positive and collaborative relationships with affiliates to enhance program loyalty. Attending industry … conferences domestically and abroad. Reporting and Analysis: Monitor affiliate performance using tracking key metrics and providing insights. Have an understanding of Excel. These skills will also be used in training on other analytical tools. Be a part of the team to make informed decisions and recommend adjustments to optimise affiliate marketing efforts The successful candidate will possess Minimum More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JV Recruitment Ltd
Commerce Manager Preston, Lancashire – hybrid working - 1 day a fortnight in the office c£50k DOE + Benefits Are you a digital expert with a passion for driving online performance and creating exceptional customer experiences? Our client, a leading travel business is on the lookout for a talented and driven E-Commerce Manager to join the team and play … a key role in delivering digital excellence. This is an exciting opportunity for a digitally savvy professional with a passion for performance, customer experience, and results. You’ll take the lead on optimising the website, boosting online conversion, and supporting CRM strategy, all while working closely with a passionate team to enhance the company’s online presence by creating … the website to ensure it is user-friendly, visually appealing, and up to date. Lead Conversion Rate Optimisation (CRO) strategies through A/B testing, user journey analysis, and performance reporting. Support the development and execution of CRM initiatives to increase customer retention and engagement. Analyse key data and performancemetrics to identify trends, opportunities, and areas More ❯
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performancemetrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Ask4.com
the team. Support with recruitment and onboarding of new members. ?? Service Improvement & Reporting Monitor and report on failovers, identifying root causes and driving continuous improvement. Track and analyse key performancemetrics, ensuring adherence to SLAs, first response times, stagnant ticket management, and customer satisfaction goals. Our ideal candidatewill: Service Desk Experience: A solid background in IT support is More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Certain Advantage
on improving the sales cycle, efficiencies and SDR team. This will be a strategic and hands-on Sales Ops role to lead and optimize the sales processes, technology and performance insights as the business grows further. This is a newly dedicated hire due to growth. This role will reduce friction and introducing efficiency and scalability to the sales process … through pipeline and funnel analysis, success and loss reporting and identify trends to inform decisions Key Areas: Sales Process Optimisation: Streamlining and Optimising Sales Tools Pipeline and Funnel Analysis Performance Insights Cross-functional Collaboration Data Integrity & Governance What you will bring: Experience in sales operations or revenue operations, Ideally within a B2B SaaS or high-growth tech environment. Proven … expertise in HubSpot CRM and Gong Expertise in sales processes, funnel management, and performance metrics. Strong analytical and problem-solving skills Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning. Excellent communication and collaboration skills Strong project management capabilities The will be based in Manchester City Centre, with 4 days onsite 1 day remote working + other More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Altum Consulting
platforms. Use a data-driven approach to continuously improve reporting accuracy, compliance, and workflow efficiency. Embed a digital mindset across your team, coaching others on new tools, workflows, and performance metrics. Support internal and external audits with high-quality system documentation, reconciliations, and audit trail management. Act as a subject matter expert in Oracle Fusion's functionality, promoting best More ❯
platforms. Use a data-driven approach to continuously improve reporting accuracy, compliance, and workflow efficiency. Embed a digital mindset across your team, coaching others on new tools, workflows, and performance metrics. Support internal and external audits with high-quality system documentation, reconciliations, and audit trail management. Act as a subject matter expert in Oracle Fusion's functionality, promoting best More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Altum Consulting
platforms. Use a data-driven approach to continuously improve reporting accuracy, compliance, and workflow efficiency. Embed a digital mindset across your team, coaching others on new tools, workflows, and performance metrics. Support internal and external audits with high-quality system documentation, reconciliations, and audit trail management. Act as a subject matter expert in Oracle Fusion's functionality, promoting best More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. What you'll bring: A track record of delivering high volume new business telecoms sales/deals into mid-market business 's Extensive experience in B2B telecommunications sales More ❯