Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Confidential
I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when required to deal … with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve complex technical issues. Manage … software licenses, including Office 365, ensuring compliance and cost-effectiveness. Demonstrate proficiency in supporting Microsoft 365 and other essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm s Case Management System, to maintain operational efficiency. Skills more »
Newcastle, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: IT Support Engineer Salary: Up to £30,000 D.O.E Location: Stoke (Newcastle) Benefits: Amazing holidays and Sick Pay Role Overview We are seeking a dedicated IT Support Engineer to provide comprehensive IT support services to our clients and partners. This role involves managing the entire ticket life cycle … acting as the primary point of contact for new and existing tickets, and ensuring timely and effective resolution of support issues. You will work remotely and be required to attend on-site visits, sometimes at short notice, and occasionally outside regular hours. Beyond standard support tasks, you will actively seek … opportunities to enhance service delivery and customer support. Daily Responsibilities: * Serve as the initial point of contact for all incoming tickets, including incidents and requests. * Provide support via telephone, remote assistance, and on-site visits. * Create, manage, and resolve tickets, maintaining detailed documentation of progress and resolutions. * Communicate effectively with more »
Job Title: HPC Data Centre Operations Manager Salary: Band E S1- £53,818 to £59,199 gross per annum (dependent on skills and experience) Location: Science and Technology Facilities Council, Daresbury Laboratory, Warrington Hours: Full time (We understand the importance of work-life balance, and are happy to discuss the … of flexible working with applicants) Contract Type: Permanent This role requires SC Clearance- Please see end of role profile to see eligibility criteria Come and do the kind of computing that got you into technology in the first place. Work with cutting-edge tech and world-leading scientists and engineers. … And harness the power of some of the country's most advances supercomputers to tackle work that improves daily life in the UK and far beyond. Put simply, come and discover the impact you can make when you're equipped, encouraged and inspired to perform to your very best. About more »
Newton-Le-Willows, Merseyside, North West, United Kingdom Hybrid / WFH Options
ecruit
exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels, including phone, Teams/Zoom, and email. This position is primarily office-based , with the flexibility to work from … home upon request. However, you must be located in and around the Newton Le Willows area. Key Responsibilities: Provide 1st/2nd line support for Microsoft's core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain … clients' infrastructure and cloud services, such as Microsoft 365. Monitor clients' systems via remotemonitoring tools. Escalate complex issues to a 3rd Line engineer when necessary. Ensure effective ticket managementand communication with clients. Participate in the on-call service rotation (1 in 5 weeks). The Company IDT offers more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:
Salary Guide
Remote Monitoring and Management the North of England