1 to 25 of 86 Remote/Hybrid Service Management Jobs in the North of England

# Consultant - Service Management TransformationManchester, Glasgow, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 527741-en\\_GB## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting … technology created with purpose.## **Your Role**This is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. … role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels, and aligned with business priorities, customer expectations, and organisational objectives. Working collaboratively with suppliers, service integrators, and internal stakeholders, the Service Request Lead provides oversight of request fulfilment activities, drives ...

Senior Service Manager - Home Office Cyber Security Operations Centre £49,850 (National roles) + potential Retention Allowance (RRA), pending a Capability and Skills Assessment, with a value of up to £8,300 Salford Published on Full-time (Permanent) £49,850 (National roles) + potential Retention Allowance (RRA), pending … team that ensures all this is done safely and securely, by mitigating and minimising disruption due to cyber incidents. As a Senior Service Manager within the Cyber Security Operations Centre (CSOC), you will liaise with internal and external, senior and 3rd party stakeholders who are involved in some ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity … looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some ...

Lead Service Analyst – Life Services, Contact and Digital Workplace Up to £48,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office as required for workshops, team meetings and events. Depending … working so we can deliver even better services for our Co‐op, our colleagues, members and customers. We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high‐performing services that support colleagues, customers and members across Co‐op Life Services. ...

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems … reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks ...

support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.· Future State Design & Operating Model Definition: Design target cloud ...

than reporting on them. So, what will your day-to-day look like? Leadership and team Lead, develop and motivate the IT team across service desk, infrastructure and service management. Review the structure and ways of working and make changes where required. Build clear ownership, accountability and calm … effective incident leadership. Service management and service desk Own the service desk and embed proportionate ITIL practices covering incident, problem, change, request and knowledge management. Analyse demand and address recurring causes of tickets. Ensure effective use of Jira Service Management and the wider Atlassian ...

with two days in the office and three days working remotely. We are seeking an experienced leader to own and develop the EPM Managed Service function, primarily supporting OneStream and Oracle EPM Cloud products used for financial consolidation, planning, forecasting and reporting. The role is accountable for reliable … service delivery, including incident, request, problem and change management; application monitoring; month-end and planning-cycle readiness; report and dashboard maintenance; reporting enhancements; and coordination of product releases and patches. The successful candidate will work closely with finance stakeholders, Enterprise Systems teams and delivery partners to protect business ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology … environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous improvement, and working closely with stakeholders across the business ...

hours hybrid 3 days in office. Salary: £41,500 Per Annum Closing Date: Sun, 15 Nov 2026 Help shape the future of the service platform at the heart of our technology teams. As our ITSM Platform Specialist, you’ll play a key role in evolving EasyVista, using your technical … tools that get things done for our members - quicker than you imagine. You’ll join the Colleague Technology Platform and work with IT service desk, IT operations, security and business teams to keep EasyVista effective, reliable and aligned to service management needs. Configure and administer the EasyVista ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

Service Delivery Manager Location: Newcastle Salary: £60,000 per annum Working Pattern: Hybrid (3 days per week onsite) Security Clearance: Active Security Clearance preferred, or eligibility to obtain UK Government Security Clearance is essential About the Role We are seeking an experienced Service Delivery Manager to join … growing technology team supporting critical NHS and Public Sector programmes. This is an exciting opportunity to take ownership of service delivery across complex environments, ensuring high-quality outcomes for clients while driving continuous improvement and operational excellence. You'll work closely with technical teams, business stakeholders, and end clients ...

Service Manager – Food Online & Membership Platforms £50,000 - £60,000 plus private healthcare, pension with up to 10% employer contributions and many more great benefits (Work Level 5) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and the office … working so we can deliver even better services for our Co-op, our colleagues, members and customers. We're looking for a 3 Service Managers to join our Technology team and help us deliver reliable, high-performing platform services that support colleagues, customers and members across our Co-op. ...

value of up to £11,300 Salford Published on 3 November 2026 Deadline 16 November 2026 About the job Job summary As aLead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported … required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking Building on extensive experience in the area, you will apply control and rigour ...

managing the product backlog and ensuring delivered solutions meet the needs of our organisation and associates. This role bridges business needs across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports to the Enterprise Service Management leader and is part of the Enterprise Applications Team in Danaher Corporate and will be fully ...

Positive Solutions Limited is seeking a Service Desk Analyst to join their growing team. As a Service Desk Analyst, you will be responsible for providing first-line IT support and excellent customer service to users across the organisation. This includes resolving incidents, fulfilling requests, and escalating issues … necessary. The role contributes to maintaining a high standard of service delivery and supports compliance with organisational policies, including ISO 27001 and ISO 9001 standards. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since 1993 and has more recently expanded into ...

Rate Contract (preferred) or Fixed-Term Employment Contract (FTC) Remuneration : Competitive, dependent on experience and engagement type Team : Platform Reports to : Head of Platform & Service Delivery Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required. … best work? We're looking for a Platform & Infrastructure Engineering Manager to join our Platform team on an initial six-month contract, supporting the management and delivery of our core technology platform across three key areas: Wintel, Networks and Infrastructure. This is an experienced engineering management role that ...

Must be willing and eligible to go through the SC Clearance process We are seeking an experienced Data Storage Solution Architect to join the Service Operations team supporting the clients account. This is a key position within the Hybrid Delivery organisation, helping to deliver critical project and operational outcomes … high-quality storage architecture services across business-critical customer workloads. About The Team The Data Storage Solution Architect will be a member of Service Operations within the clients account. Service Operations forms part of the wider Hybrid Delivery organisation, which is responsible for: Managed Services and Applications Multi ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced service transition professional looking to operate at a strategic level and shape best practice, this role offers both challenge and impact. You'll support ...

Contract Project Manager Leeds £500-600 for a Financial Services client delivering a high-impact programme: migrating an end-user estate from one Managed Service Provider (MSP) to another. This is a highly controlled transition within a regulated market , where governance, auditability and risk management are just … important as delivery speed. You’ll own the end-to-end plan and execution across people, process and technology—ensuring a clean service handover, stable operations, and strong stakeholder confidence throughout the migration. What you’ll be doing This is a delivery-focused contract role with heavy governance ...

investing in the technology and services that keep essential operations running smoothly for millions of customers. We're looking for an experienced Senior Service Assurance Analyst to play a key role in ensuring new and enhanced technology services are successfully designed, tested, governed and transitioned into live operation. This … excellent opportunity for a service assurance professional who thrives on stakeholder engagement, service governance and working across complex technology environments. What you'll be doing Leading service assurance activities across technology projects and operational changes. Ensuring new and changed services meet operational acceptance criteria and agreed service ...

Details: Service Delivery Manager – End User Computing Full details of the job. Vacancy Name Vacancy Name Service Delivery Manager – End User Computing Vacancy No Vacancy No VN2984 Location City Location City Leeds Location Country Location Country United Kingdom Job Description Job Title: Service Delivery Manager – End User … Computing Reports to: Service Delivery & Assurance Manager – End User Computing Department: Technology Location: Leeds Status: Permanent Job Grade: M JOB OVERVIEW As Technology Service Delivery Manager – End User Computing; you will be reporting into the Service Delivery & Assurance Manager and lead with IT business engagement ...

working +Inside IR35 +£500 - £550 a day We are seeking an experienced Security Delivery Manager with a strong background in Identity and Access Management (IAM), Privileged Access Management (PAM) and security services to support the development and implementation of new security operating models and processes. Working closely … with customer application owners, certification owners, security teams and service operations, you will be responsible for defining onboarding strategies, developing workflows and establishing effective service delivery and BAU support processes. This is a customer-facing role requiring strong stakeholder management, communication and transformation experience, with the ability ...