Service Management Jobs in the North of England

Service Management
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 30 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 112 105 124
Rank change year-on-year -7 +19 +35
Permanent jobs citing Service Management 412 521 501
As % of all permanent jobs advertised in the North of England 2.23% 3.18% 2.73%
As % of the Processes & Methodologies category 2.73% 3.29% 2.90%
Number of salaries quoted 291 238 377
10th Percentile £25,500 £25,004 £23,353
25th Percentile £35,460 £31,250 £28,500
Median annual salary (50th Percentile) £44,274 £47,000 £45,000
Median % change year-on-year -5.80% +4.44% -
75th Percentile £62,500 £61,650 £57,500
90th Percentile £67,968 £72,875 £63,750
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
North of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,074 15,827 17,270
As % of all permanent jobs advertised in the North of England 81.62% 96.71% 94.12%
Number of salaries quoted 11,471 7,783 10,661
10th Percentile £27,500 £31,250 £29,000
25th Percentile £36,750 £40,000 £38,386
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £79,250 £81,250 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the North of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Management in the North of England

Service Management
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Management in the North of England.

Salary trend for Service Management in the North of England

Service Management
Salary Histogram in the North of England

Salary distribution for jobs citing Service Management in the North of England over the 6 months to 30 May 2024.

Salary histogram for Service Management in the North of England

Service Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North of England region over the 6 months to 30 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +19 206 £45,000 -5.26% 35
Yorkshire +12 149 £44,274 -22.67% 25
North East -12 57 £42,407 +16.18% 12
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (3.40%) Microsoft Exchange
2 10 (2.43%) SharePoint
3 6 (1.46%) Confluence
3 6 (1.46%) SAS
4 3 (0.73%) IIS
5 1 (0.24%) Apache
5 1 (0.24%) Moodle
5 1 (0.24%) WebSphere
Applications
1 34 (8.25%) Microsoft Office
2 12 (2.91%) Microsoft Excel
3 5 (1.21%) MS Visio
4 4 (0.97%) Microsoft PowerPoint
5 3 (0.73%) Chatbot
6 1 (0.24%) Microsoft Project
Business Applications
1 11 (2.67%) Remedy ITSM
2 7 (1.70%) NEC Housing
3 2 (0.49%) NetSuite
4 1 (0.24%) Dynamics GP
Cloud Services
1 77 (18.69%) Azure
2 74 (17.96%) Microsoft 365
3 44 (10.68%) AWS
4 26 (6.31%) Entra ID
5 8 (1.94%) GCP
5 8 (1.94%) Google Workspace
5 8 (1.94%) OpenShift
5 8 (1.94%) Power Platform
6 7 (1.70%) Amazon CloudWatch
7 5 (1.21%) Azure DevOps
7 5 (1.21%) Cloud Computing
7 5 (1.21%) PowerApps
7 5 (1.21%) SaaS
8 4 (0.97%) Amazon GuardDuty
8 4 (0.97%) AWS CloudTrail
9 3 (0.73%) AWS CloudFormation
9 3 (0.73%) Dynamics 365
9 3 (0.73%) IaaS
9 3 (0.73%) Slack
9 3 (0.73%) Virtual Private Cloud
Communications & Networking
1 30 (7.28%) WAN
2 27 (6.55%) LAN
3 22 (5.34%) Firewall
4 18 (4.37%) WLAN
5 17 (4.13%) TCP/IP
6 16 (3.88%) VPN
7 14 (3.40%) DHCP
7 14 (3.40%) DNS
8 8 (1.94%) Wireless
9 6 (1.46%) Internet
9 6 (1.46%) Network Security
9 6 (1.46%) Wi-Fi
10 5 (1.21%) SSL
11 4 (0.97%) Software-Defined Networking
12 3 (0.73%) HTTPS
12 3 (0.73%) Intrusion Detection
13 2 (0.49%) VoIP
14 1 (0.24%) Skype
Database & Business Intelligence
1 12 (2.91%) MySQL
2 5 (1.21%) SQL Server
3 2 (0.49%) Power BI
4 1 (0.24%) Azure SQL Database
4 1 (0.24%) BusinessObjects
4 1 (0.24%) Data Hub
4 1 (0.24%) Data Mining
4 1 (0.24%) MariaDB
4 1 (0.24%) Oracle Database
4 1 (0.24%) Relational Database
4 1 (0.24%) SQL Server Integration Services
Development Applications
1 34 (8.25%) GitLab
2 21 (5.10%) Artifactory
3 11 (2.67%) JIRA
4 8 (1.94%) IBM UrbanCode
5 4 (0.97%) Git
6 3 (0.73%) Octopus Deploy
6 3 (0.73%) TeamCity
General
1 165 (40.05%) Social Skills
2 115 (27.91%) Finance
3 100 (24.27%) Public Sector
4 52 (12.62%) Analytical Skills
4 52 (12.62%) Presentation Skills
5 34 (8.25%) Inclusion and Diversity
5 34 (8.25%) Local Government
6 33 (8.01%) Billing
7 26 (6.31%) Law
8 16 (3.88%) Legal
9 15 (3.64%) Retail
10 13 (3.16%) Influencing Skills
11 11 (2.67%) Police
12 10 (2.43%) Banking
13 9 (2.18%) Manufacturing
14 5 (1.21%) Organisational Skills
14 5 (1.21%) Telecoms
15 4 (0.97%) Agriculture
15 4 (0.97%) Military
16 3 (0.73%) Front Office
Job Titles
1 64 (15.53%) Service Manager
2 60 (14.56%) Analyst
3 57 (13.83%) Senior
4 50 (12.14%) Infrastructure Engineer
5 47 (11.41%) IT Manager
6 41 (9.95%) Lead
7 36 (8.74%) IT Support
8 31 (7.52%) IT Services Manager
9 28 (6.80%) Audit Manager
10 27 (6.55%) Cloud Engineer
10 27 (6.55%) IT Analyst
11 25 (6.07%) Support Analyst
12 24 (5.83%) Senior Infrastructure Engineer
13 23 (5.58%) Architect
13 23 (5.58%) Team Leader
14 22 (5.34%) Senior Manager
15 21 (5.10%) Cloud Infrastructure Engineer
15 21 (5.10%) Senior Cloud Engineer
16 20 (4.85%) Senior Service Manager
16 20 (4.85%) Service Analyst
Libraries, Frameworks & Software Standards
1 10 (2.43%) Web Services
2 9 (2.18%) AngularJS
3 8 (1.94%) CSS
3 8 (1.94%) HTML
3 8 (1.94%) Twitter Bootstrap
4 5 (1.21%) XML
5 4 (0.97%) .NET
5 4 (0.97%) Ajax
6 3 (0.73%) .NET Framework
6 3 (0.73%) LDAP
6 3 (0.73%) RabbitMQ
7 2 (0.49%) CSS3
7 2 (0.49%) HTML5
7 2 (0.49%) SOAP
8 1 (0.24%) AWS CDK
8 1 (0.24%) JSON
8 1 (0.24%) Middleware
8 1 (0.24%) React
8 1 (0.24%) RESTful
Miscellaneous
1 29 (7.04%) Public Cloud
2 27 (6.55%) Housing Association
2 27 (6.55%) NHS
3 21 (5.10%) Hybrid Cloud
4 18 (4.37%) Management Information System
5 14 (3.40%) Self-Motivation
6 12 (2.91%) Data Centre
7 11 (2.67%) CMDB
8 10 (2.43%) PMI
8 10 (2.43%) Private Cloud
9 7 (1.70%) Product Ownership
10 6 (1.46%) IoT
10 6 (1.46%) Legacy Systems
11 5 (1.21%) Cloud Native
12 4 (0.97%) Enterprise Software
12 4 (0.97%) Life Science
13 3 (0.73%) Mainframe
13 3 (0.73%) Operational Technology
13 3 (0.73%) Robotics
14 2 (0.49%) Renewable Energy
Operating Systems
1 89 (21.60%) Windows
2 42 (10.19%) Linux
3 28 (6.80%) Windows 10
4 23 (5.58%) Windows Server
5 20 (4.85%) Android
5 20 (4.85%) Apple iOS
6 7 (1.70%) Windows 7
7 4 (0.97%) Windows Server 2008
8 3 (0.73%) Amazon Linux
8 3 (0.73%) Mac OS
8 3 (0.73%) Windows Server 2012
9 2 (0.49%) Unix
10 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 242 (58.74%) ITIL
2 164 (39.81%) ITSM
3 116 (28.16%) Coaching
4 102 (24.76%) Mentoring
5 96 (23.30%) Service Delivery
6 91 (22.09%) Customer Service
6 91 (22.09%) Problem-Solving
7 80 (19.42%) Change Management
8 65 (15.78%) Continuous Improvement
9 64 (15.53%) Problem Management
10 60 (14.56%) Infrastructure Engineering
11 54 (13.11%) Infrastructure as Code
12 52 (12.62%) Incident Management
13 45 (10.92%) Stakeholder Management
14 38 (9.22%) DevOps
15 37 (8.98%) Business Development
16 35 (8.50%) Migration
16 35 (8.50%) People Management
17 34 (8.25%) Cybersecurity
18 33 (8.01%) Project Management
Programming Languages
1 32 (7.77%) SQL
2 9 (2.18%) Bash
2 9 (2.18%) PowerShell
2 9 (2.18%) Swift
3 8 (1.94%) Groovy
4 6 (1.46%) JavaScript
5 5 (1.21%) Python
6 4 (0.97%) C#
7 3 (0.73%) Java
8 1 (0.24%) C++
Qualifications
1 35 (8.50%) Security Cleared
2 31 (7.52%) Degree
3 28 (6.80%) ACCA
4 22 (5.34%) SC Cleared
5 14 (3.40%) Microsoft Certification
6 12 (2.91%) PMI Certification
7 11 (2.67%) ITIL Certification
8 5 (1.21%) DBS Check
8 5 (1.21%) ITIL Foundation Certificate
9 4 (0.97%) AWS Certification
9 4 (0.97%) CCNA
9 4 (0.97%) Cisco Certification
9 4 (0.97%) HNC
9 4 (0.97%) HND
9 4 (0.97%) PMP
10 3 (0.73%) Azure Certification
10 3 (0.73%) CompTIA Security+
10 3 (0.73%) Computer Science Degree
11 2 (0.49%) Master's Degree
11 2 (0.49%) OSCP
Quality Assurance & Compliance
1 52 (12.62%) SLA
2 28 (6.80%) GAAP
3 27 (6.55%) IFRS
4 23 (5.58%) ISO/IEC 27001
5 15 (3.64%) Cyber Essentials
6 14 (3.40%) NIST
7 9 (2.18%) COBIT
7 9 (2.18%) QA
8 8 (1.94%) Accessibility
8 8 (1.94%) GDPR
9 5 (1.21%) PCI DSS
10 4 (0.97%) ISO 14001
10 4 (0.97%) ISO 22301
10 4 (0.97%) ISO 9001
10 4 (0.97%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 2 (0.49%) PMO
12 1 (0.24%) Cyber Essentials PLUS
12 1 (0.24%) Data Quality
12 1 (0.24%) FISMA
12 1 (0.24%) HIPAA
System Software
1 70 (16.99%) Active Directory
2 9 (2.18%) VMware Infrastructure
3 7 (1.70%) IAG
4 2 (0.49%) Terminal Services
4 2 (0.49%) VMware ESXi
5 1 (0.24%) Docker
Systems Management
1 46 (11.17%) Terraform
2 29 (7.04%) Ansible
3 19 (4.61%) SCCM
4 14 (3.40%) Microsoft Intune
5 9 (2.18%) OpenView
6 8 (1.94%) Progress Chef
7 5 (1.21%) Systems Management Server (SMS)
8 4 (0.97%) Autotask
9 3 (0.73%) Grafana
9 3 (0.73%) Single Sign-On
10 2 (0.49%) CSIRT
11 1 (0.24%) FortiGate
11 1 (0.24%) Jamf Pro
11 1 (0.24%) Kubernetes
11 1 (0.24%) yum
Vendors
1 106 (25.73%) Microsoft
2 48 (11.65%) ServiceNow
3 28 (6.80%) CA
4 18 (4.37%) Citrix
5 17 (4.13%) VMware
6 16 (3.88%) BMC
7 13 (3.16%) Google
8 11 (2.67%) HP
8 11 (2.67%) Remedy
9 8 (1.94%) IBM
10 7 (1.70%) NEC
11 5 (1.21%) Cisco
11 5 (1.21%) Dynatrace
11 5 (1.21%) Rapid7
12 4 (0.97%) Adobe
12 4 (0.97%) Computacenter
12 4 (0.97%) Datto
12 4 (0.97%) SAP
12 4 (0.97%) SolarWinds
13 3 (0.73%) Splunk