Service Management Jobs in the North of England

Service Management
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 20 May 2025, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 217 108 144
Rank change year-on-year -109 +36 -10
Permanent jobs citing Service Management 130 420 423
As % of all permanent jobs advertised in the North of England 1.11% 2.38% 2.50%
As % of the Processes & Methodologies category 1.17% 2.86% 2.59%
Number of salaries quoted 84 296 245
10th Percentile £28,450 £25,500 £24,400
25th Percentile £32,438 £34,375 £31,250
Median annual salary (50th Percentile) £46,000 £44,637 £45,000
Median % change year-on-year +3.05% -0.81% -
75th Percentile £58,500 £64,063 £61,650
90th Percentile £87,125 £68,750 £72,500
England median annual salary £55,000 £50,307 £54,375
% change year-on-year +9.33% -7.48% +3.57%

All Process and Methodology Skills
North of England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 11,149 14,685 16,361
As % of all permanent jobs advertised in the North of England 95.03% 83.04% 96.81%
Number of salaries quoted 5,758 11,267 7,931
10th Percentile £25,313 £27,500 £31,250
25th Percentile £37,716 £37,000 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +10.00%
75th Percentile £62,500 £65,000 £70,000
90th Percentile £77,500 £80,000 £82,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the North of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Management in the North of England

Service Management
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Management in the North of England.

Salary trend for Service Management in the North of England

Service Management
Salary Histogram in the North of England

Salary distribution for jobs citing Service Management in the North of England over the 6 months to 20 May 2025.

Salary histogram for Service Management in the North of England

Service Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North of England region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -87 102 £52,500 +16.67% 110
Yorkshire -46 22 £38,500 -14.44% 47
North East -8 6 £39,250 -7.44% 15
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.54%) Oracle Application Server
2 4 (3.08%) Confluence
3 2 (1.54%) IIS
Applications
1 15 (11.54%) Microsoft Office
2 7 (5.38%) MS Visio
3 6 (4.62%) Microsoft Excel
3 6 (4.62%) Microsoft PowerPoint
Cloud Services
1 16 (12.31%) Microsoft 365
2 14 (10.77%) Azure
3 13 (10.00%) AWS
4 11 (8.46%) SaaS
5 7 (5.38%) Power Platform
6 4 (3.08%) Azure AI
6 4 (3.08%) Azure DevOps
6 4 (3.08%) Azure ExpressRoute
6 4 (3.08%) Azure Key Vault
6 4 (3.08%) Azure Monitor
6 4 (3.08%) Azure Service Bus
6 4 (3.08%) Entra ID
6 4 (3.08%) IaaS
6 4 (3.08%) Nutanix
6 4 (3.08%) PaaS
6 4 (3.08%) Power Automate
7 3 (2.31%) Dynamics 365
8 2 (1.54%) AWS Lambda
8 2 (1.54%) AWS Step Functions
8 2 (1.54%) Serverless
Communications & Networking
1 11 (8.46%) DNS
2 10 (7.69%) VPN
3 8 (6.15%) Firewall
4 7 (5.38%) WAN
4 7 (5.38%) Wireless
5 4 (3.08%) Cisco IOS
5 4 (3.08%) HTTP
5 4 (3.08%) SD-WAN
5 4 (3.08%) SSH
6 3 (2.31%) LAN
7 2 (1.54%) DMZ
7 2 (1.54%) TCP/IP
8 1 (0.77%) ADSL
8 1 (0.77%) DHCP
8 1 (0.77%) Internet
8 1 (0.77%) VLAN
8 1 (0.77%) VoIP
8 1 (0.77%) Wi-Fi
Database & Business Intelligence
1 15 (11.54%) Data Warehouse
1 15 (11.54%) Enterprise Data Warehouse
1 15 (11.54%) Oracle Reports
2 7 (5.38%) Power BI
3 4 (3.08%) Data Lake
3 4 (3.08%) MySQL
4 2 (1.54%) SQL Server
5 1 (0.77%) Relational Database
Development Applications
1 20 (15.38%) JIRA
2 9 (6.92%) Git
General
1 65 (50.00%) Social Skills
2 31 (23.85%) Analytical Skills
3 29 (22.31%) Finance
4 19 (14.62%) Organisational Skills
5 15 (11.54%) Military
6 8 (6.15%) Law
7 7 (5.38%) Public Sector
8 4 (3.08%) Banking
9 3 (2.31%) Local Government
9 3 (2.31%) Marketing
9 3 (2.31%) Telecoms
10 2 (1.54%) Manufacturing
11 1 (0.77%) Advertising
11 1 (0.77%) Aerospace
11 1 (0.77%) Inclusion and Diversity
11 1 (0.77%) Influencing Skills
11 1 (0.77%) Legal
11 1 (0.77%) Presentation Skills
Job Titles
1 25 (19.23%) Analyst
2 20 (15.38%) Lead
3 17 (13.08%) Service Manager
4 14 (10.77%) Service Analyst
5 9 (6.92%) Service Desk Analyst
6 8 (6.15%) Business Analyst
7 7 (5.38%) IT Support
8 6 (4.62%) Architect
8 6 (4.62%) Business Development Analyst
8 6 (4.62%) Development Analyst
8 6 (4.62%) Project Analyst
8 6 (4.62%) Software Analyst
8 6 (4.62%) Software Development Analyst
8 6 (4.62%) Software Development Business Analyst
9 5 (3.85%) Database Engineer
9 5 (3.85%) Developer
9 5 (3.85%) IT Analyst
9 5 (3.85%) Service Design Manager
9 5 (3.85%) Team Leader
9 5 (3.85%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (3.08%) LDAP
2 3 (2.31%) AngularJS
2 3 (2.31%) React
2 3 (2.31%) REST
2 3 (2.31%) SOAP
2 3 (2.31%) Web Services
3 2 (1.54%) Node.js
4 1 (0.77%) .NET
4 1 (0.77%) CSS
4 1 (0.77%) GraphQL
4 1 (0.77%) HTML
4 1 (0.77%) RESTful
4 1 (0.77%) Vue
Miscellaneous
1 9 (6.92%) Product Ownership
2 7 (5.38%) Data Centre
3 6 (4.62%) Management Information System
4 5 (3.85%) IoT
5 4 (3.08%) Anti-Spyware
5 4 (3.08%) Blackberry
5 4 (3.08%) CMDB
5 4 (3.08%) NHS
6 3 (2.31%) Client/Server
6 3 (2.31%) Data Protection Act
6 3 (2.31%) Enterprise Software
7 2 (1.54%) Cloud Native
7 2 (1.54%) Distributed Systems
7 2 (1.54%) Legacy Systems
7 2 (1.54%) Linux Command Line
7 2 (1.54%) Renewable Energy
8 1 (0.77%) Onboarding
8 1 (0.77%) Private Cloud
8 1 (0.77%) Video Conferencing
Operating Systems
1 26 (20.00%) Windows
2 8 (6.15%) Linux
3 7 (5.38%) Windows 10
3 7 (5.38%) Windows Server
4 6 (4.62%) Android
5 3 (2.31%) Unix
6 2 (1.54%) Apple iOS
Processes & Methodologies
1 85 (65.38%) ITIL
2 57 (43.85%) ITSM
3 47 (36.15%) Problem-Solving
4 40 (30.77%) Agile
5 27 (20.77%) Continuous Improvement
6 26 (20.00%) Customer Experience
6 26 (20.00%) Service Delivery
7 25 (19.23%) DevOps
8 24 (18.46%) Customer Service
9 21 (16.15%) Analytics
10 19 (14.62%) Business Analysis
10 19 (14.62%) Data Integration
11 18 (13.85%) Data Management
12 17 (13.08%) Data Modelling
13 15 (11.54%) Stakeholder Management
14 14 (10.77%) Project Management
15 13 (10.00%) Service Design
16 12 (9.23%) Problem Management
16 12 (9.23%) Process Improvement
17 10 (7.69%) Knowledge Management
Programming Languages
1 12 (9.23%) SQL
2 6 (4.62%) JavaScript
3 4 (3.08%) Bicep
3 4 (3.08%) PowerShell
4 1 (0.77%) C#
4 1 (0.77%) TypeScript
Qualifications
1 19 (14.62%) DBS Check
2 14 (10.77%) Degree
3 12 (9.23%) ITIL Certification
4 4 (3.08%) Azure Certification
4 4 (3.08%) Microsoft Certification
5 3 (2.31%) CISSP
5 3 (2.31%) ITIL Foundation Certificate
5 3 (2.31%) MOS
6 2 (1.54%) CISM
6 2 (1.54%) CompTIA Security+
6 2 (1.54%) Computer Science Degree
6 2 (1.54%) CRISC
6 2 (1.54%) SC Cleared
6 2 (1.54%) Security Cleared
6 2 (1.54%) TOGAF Certification
7 1 (0.77%) BPSS Clearance
7 1 (0.77%) Master's Degree
7 1 (0.77%) PhD
Quality Assurance & Compliance
1 6 (4.62%) QA
2 4 (3.08%) Accessibility
3 3 (2.31%) COBIT
3 3 (2.31%) ISO/IEC 27001
3 3 (2.31%) SLA
4 2 (1.54%) Cyber Essentials
4 2 (1.54%) ITGC
4 2 (1.54%) NCSC
4 2 (1.54%) NIST
4 2 (1.54%) PCI DSS
4 2 (1.54%) Sarbanes-Oxley
5 1 (0.77%) GRC
System Software
1 13 (10.00%) Active Directory
2 4 (3.08%) Virtual Machines
2 4 (3.08%) VMware Infrastructure
Systems Management
1 8 (6.15%) Single Sign-On
2 4 (3.08%) Ansible
3 2 (1.54%) Prometheus
Vendors
1 36 (27.69%) Microsoft
2 22 (16.92%) ServiceNow
3 18 (13.85%) Oracle
4 4 (3.08%) Adobe
4 4 (3.08%) Cisco
4 4 (3.08%) Databricks
4 4 (3.08%) iManage
4 4 (3.08%) Intapp
4 4 (3.08%) Meraki
4 4 (3.08%) Okta
4 4 (3.08%) Perforce
4 4 (3.08%) VMware
5 2 (1.54%) Splunk
5 2 (1.54%) Zoho
6 1 (0.77%) Apple
6 1 (0.77%) Atlassian
6 1 (0.77%) CODA
6 1 (0.77%) Concur
6 1 (0.77%) SAP