1 to 12 of 12 Support Engineer Jobs in the North of England with Remote Work Options

Development and Cloud Support Engineer Our client based in Sheffield is currently looking for a Development and Cloud Support Engineer. You will resolve escalated software, hardware, and cloud support requests. Provide high-level technical information to global engineering teams, identify project opportunities, and support the … company's move into hybrid and cloud solutions. Key Responsibilities: Manage technical issues, communicate clearly, and ensure fault resolution. Provide timely, accurate support to internal engineering teams. Reproduce systems for investigations and maintain the hardware support environment. Collaborate with Product Management to prioritize and communicate product issues. Filter … classify, and issue technical release notes, collaborating with development teams. Deploy and support the security software platform based on containerized services. Key Attributes: Excellent communication skills for delivering complex technical information. Analytical mindset for fault diagnostics and process analysis. Ability to work under project deadlines, managing customer expectations. Strong more »

Technical Support Engineer Location: Liverpool L33, Office Based only. Salary: £26,000 - £28,000 per annum, DOE. Contract : Full time, permanent. Service Desk Analyst - About the role Curveball Solutions invites you to join our dynamic team as we embark on an exciting journey to further elevate our standing … our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support … the type of work required and should not be seen as an exhaustive list. What we need from you: As part of the technical support team, the role requires additional and essential demonstrable skills in several areas including: Microsoft Modern Workplace - Hybrid (ADUC) with Entra - Secure Identity & Access, Intune more »

suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients. Job Description Reporting to the Application Support Team Leader, the successful applicant will be responsible for: Regular contact with the customer (IT and functional teams of the bank), the third parties … of problems already occurred. Completing the procedures at disposal to improve the 1st level resolution. Transferring the incidents to the appropriate resources for further support and investigation. According to your needs and skills, you participate in technical and functional training to improve your knowledge of software and the banking more »

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support … providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience more »

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support … providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience more »

Chroma is currently looking for an Application Support Engineer to join an established SAAS company as part of their IT and product team. Offering up to £30K and hybrid working (3-days per week on-site in the Warrington area), this is an excellent opportunity for someone with … years of experience who is looking to grow within a company. The Application Support Engineer role will suit someone with an ambitious attitude who is confident communicating directly with customers. As an Application Support Engineer you will be working closely with both the IT support … team to appropriately troubleshoot and proactively tackle any client issues with the app. Day to day you will be: Providing 1st and 2nd line support Identifying ongoing issue trends Assist with new release testing Reporting on and summarizing high-level risks Application Support Engineer Essential requirements: Experience more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/ more »

Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior … IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to more »

client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector. As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1st line and … technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant … support procedures are followed Managing multiple cases at one time, ensuring case notes are up-to-date Diagnosing and resolving incidents using remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating more »

IT Support Engineer - Blackpool - Up to £30,000 + Benefits An exciting opportunity for a strong 2nd Line IT Support Engineer looking to progress into a 3rd Line IT Support Engineer role. Lancashire based IT Service provider. Reporting into the Service Desk Manager, you … holiday plus Bank Holidays Company Pension Fantastic modern offices Paid for social events Paid for Training and development opportunities Hybrid working - After probation IT SUPPORT ENGINEER ESSENTIAL SKILLS: To be considered for the IT Support Engineer position, you will have some experience within an MSP environment … and you will have a keen interest in Service Engineer work. You will also have a great understanding of the following… O365 Administration Active Directory Azure Networking fundamentals Server Backups Ticketing systems TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further more »

Azure Support Engineer - Managed Services Provider Join a leading Managed Services Provider (MSP) as an Azure Support Engineer and become an integral part of their dedicated team. Our client specializes in delivering cutting-edge cloud solutions and managed services to businesses, with a focus on Azure … environments. This is an exciting opportunity for experienced professionals seeking to advance their careers in a dynamic and fast-paced environment. As an Azure Support Engineer, you will provide essential 3rd Line Support to clients utilizing Azure cloud services. Drawing on your expertise in Azure technologies, you … will resolve complex issues, optimize performance, and deliver exceptional support to ensure client satisfaction. This role offers exposure to diverse client environments and opportunities for professional growth within the MSP space. Key Responsibilities: Provide advanced technical support for Azure cloud environments, addressing infrastructure, networking, security, and application-related more »

IT Support Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to … technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly more »