4 of 4 Remote Support Manager Jobs in the North of England

Software Support Manager Blackburn, Lancashire Salary - 45k - hybrid working This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership … and outstanding customer service. Core Responsibilities Software Support Manager In this role, youll play a pivotal part in ensuring high-quality, efficient software support across all customer interactions. Lead and manage a team of software support analysts, first-line support staff, and third-party service providers Oversee daily service desk operations, including ticket triage, resolution … performance reports and insights to senior management Identify out-of-scope work and manage appropriate commercial handling and chargebacks What Were Looking For 3+ years experience managing a technical support, software support, or service desk team (ideally 510 people) Experience in a software environment; ERP, supply chain, or POS system background advantageous Proven track record of meeting SLAs More ❯

Software Support Manager Blackburn, Lancashire Salary - 45k - hybrid working This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership More ❯

Application Support Manager Manchester (Hybrid) Up to 55K We have partnered with a property management company based in Manchester who are on the hunt for an Application Support Manager to join their team. Reporting into the Head of Technology, you'll be leading their growing team and ensure the smooth operation, performance, and ongoing development of … ideal for someone who has strong property management tech skills, alongside having a great personality and team leading skills. What You'll Be Doing: Lead and develop the application support team, fostering continuous improvement and high-quality service . Collaborate across departments to maintain accurate system configuration, data integrity, and security compliance. Drive digital transformation and lead system improvement More ❯

motivated and dynamic person to join our team, helping us further improve the systems and technologies within the Trust. You will be required to manage a customer focused digital support team, providing a flexible and responsive support service to CNTW NHS Foundation Trust and its partners, across a large geographical area. You will continue the development of a … maintained and that end users receive a high-quality service. Main duties of the job The successful candidate will have: Experience in managing innovative and responsive digital customer service support teams across multiple locations. Experience in the development, monitoring and reporting of service delivery against service level agreements. Experience in the leadership and management of teams in line with … leadership skills with an ability to motivate and control a large multi-skilled team and manage change. Excellent skills in the user of Microsoft Technologies with an ability to support technical staff in the resolution of problems. Knowledge of customer focussed support services, contact centres and support models including self-service. Experience of building strong and effective More ❯