1 to 2 of 2 Systems Management Server (SMS) Jobs in the North of England

customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP laptops and MacBooks, 150 desktops, 130 iMacs, 50 servers Cisco VOIP phone system Classrooms with interactive … whiteboards, data projectors, and audio systems HP switches throughout LAN infrastructure Microsoft Windows 2008 R2, Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned … agreed SLA Escalate unresolved incidents and report third-party service requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure more »

and technology in the industry. PRINCIPLE ACCOUNTABILITIES: • Supporting the Recruitment Team in all their administrative tasks • Candidate searching/outreach via email, mail shot, SMS using various recruitment platforms. • Creating adverts based on client requirements and uploading to recruitment platforms. • Applicant processing and tracking with client relationship management more »