1 to 7 of 7 Technical Customer Support Jobs in the North of England

Technical Customer Support Engineer | Audio/Broadcast Technology | West Yorkshire | HYBRID | up to £35k DOE Due to continued growth and success, our client is looking to take on an experienced Technical Customer Support Engineer, to support the use of their cutting-edge audio … used by some of the world's most high-profile events and institutions, such as the BBC, World Cup, Glastonbury, Super Bowl. As a Customer Support Engineer, you will need at least 3 years of industry experience, assisting customers, in either technical support or 1st line … travel to exciting destinations like Japan, Australia, the Middle East, and South America. Requirements: 3 years plus experience in 1st or 2nd line or technical customer support Experience and knowledge of audio Mixing experience is essential Customer-oriented mindset with a focus on providing solutions. Strong more »

always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service … in lieu usually the following Friday). Hybrid Working: 3 days office, 2 days home per week. Key Responsibilities: • Responsible for the first-line support of Optix clients. • Managing client contact via phone and email, aiming to resolve 90% of issues and queries on the same day. • Remotely logging … in to the client site to fix common faults or directing the client to resolve the fault themselves. • Take ownership of issues ensuring complete customer satisfaction, consulting with subject matter experts and the wider development team when required. • Attending client visits may become a part of the role as more »

Technical Customer Support Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to … join our team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: Responding to customer … targets to keep our customers happy Prioritising tasks and meeting SLAs to ensure smooth operations Contributing ideas to improve our knowledge base and enhance customer experience Being a positive team player, supporting your colleagues and working towards common goals Embodying our IRIS values and representing our brand with professionalism more »

Technical Customer Support Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to … join our team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at ... more »

Technical Support Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they … have sold/purchased. Delivery of the highest level of customer service with all encounters. IT sup... more »

Technical Support Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they … have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking … onsite Health and Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using … Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing more »