Reports to: Technical Training Manager Direct Reports: None Location: Mobile Purpose of the role: The SpecialistTechnical Trainer at Terberg DTS plays a critical role in the development and delivery of training programmes for internal and external customers.This role is responsible for the creation of training content and delivering training for the wide range of aviation and … fire equipment supported by Terberg DTS.The SpecialistTechnical trainer must also ensure that courses align with customer requirements and internal engineer learning pathways. Additionally, the role involves delivering training to non-technical employees, such as salespeople and controllers, to enhance their understanding of technical concepts and improve their interactions with engineering teams. Responsibilities Collaborate with OEMs … and internal technical teams to determine and analyse the training requirements needed for both external customers and individual engineers. Support the identification and creation of high-quality training content including the development of training materials, ensuring they are clear, accurate, and up to date. Provide specialist equipment technical training to engineers at each stage of their pathway More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
growth plans, it is an exciting time to join the organisation. With over 40 academies as part of the trust and a well-established and experienced IT team, the TechnicalSpecialist will become an integral part of this team, being fully supported upon joining. This vacancy is due to an internal promotion which came due to the growth … as well as travel to the relevant academies when required, but the role offers an attractive hybrid working policy. Your new role Reporting to the IT Operations Manager, the TechnicalSpecialist will be an integral part of the centralised IT team and will be responsible for supporting the trust in implementing their transformation agenda, with a cloud-first … wider service operations by providing third line support. Working with the wider IT team, you will work closely around the planning and delivery of IT projects and upgrades, providing technical advice around solutions and also liaising with vendors to ensure the necessary solutions are provided, whilst presenting technical information to senior stakeholders regarding upcoming changes. With the pace More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Hays
growth plans, it is an exciting time to join the organisation. With over 40 academies as part of the trust and a well-established and experienced IT team, the TechnicalSpecialist will become an integral part of this team, being fully supported upon joining. This vacancy is due to an internal promotion which came due to the growth … as well as travel to the relevant academies when required, but the role offers an attractive hybrid working policy. Your new role Reporting to the IT Operations Manager, the TechnicalSpecialist will be an integral part of the centralised IT team and will be responsible for supporting the trust in implementing their transformation agenda, with a cloud-first … wider service operations by providing third line support. Working with the wider IT team, you will work closely around the planning and delivery of IT projects and upgrades, providing technical advice around solutions and also liaising with vendors to ensure the necessary solutions are provided, whilst presenting technical information to senior stakeholders regarding upcoming changes. With the pace More ❯
advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You'll act as the go-to technicalspecialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS A MULTI SKILLED MAINTENANCE ENGINEER AS WELL AS BEING THE … POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage … PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team's technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We're Looking For A multi-skilled engineer with More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Pioneer Selection
advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You'll act as the go-to technicalspecialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS A MULTI SKILLED MAINTENANCE ENGINEER AS WELL AS BEING THE … POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage … PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team's technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We're Looking For A multi-skilled engineer with More ❯
advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You’ll act as the go-to technicalspecialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS A MULTI SKILLED MAINTENANCE ENGINEER AS WELL AS BEING THE … POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage … PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Pioneer Selection
advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You'll act as the go-to technicalspecialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS A MULTI SKILLED MAINTENANCE ENGINEER AS WELL AS BEING THE … POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage … PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team's technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We're Looking For A multi-skilled engineer with More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Office Angels
Product & Technical Support Specialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality … held in trust for 3 years) Cycle to Work Scheme Holiday purchase scheme & long-service holiday rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP support … for internal and external stakeholders Provide feedback to marketing and communications based on support trends Identify FAQs and areas requiring additional support Support the wider customer experience team across technical support, servicing, and order management Skills & Experience Excellent written and verbal communication, with ability to explain complex technical subjects Highly organised, able to manage multiple projects simultaneously Computer More ❯
Sheffield, South Yorkshire, England, United Kingdom
Verus Recruitment Partners
Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … opportunity to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s software … positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and training sessions for new users. Accurately log and share key More ❯
AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance to customers. … are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation … of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised for issues as needed. Managing and ensuring timely and appropriate updates More ❯
bradford, yorkshire and the humber, united kingdom
Integral Search
AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance to customers. … are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation … of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised for issues as needed. Managing and ensuring timely and appropriate updates More ❯
Automation Engineer to join a UK leading logistics company. Lead Controls Automation Engineer will be joining an innovative market leader within the industry who can offer unlimited progression and technical development. The Lead Controls Automation Engineer will be working within a fully automated facility and will receive industry leading training on an ongoing basis. With a solid structure in More ❯
Automation Engineer to join a UK leading logistics company. Lead Controls Automation Engineer will be joining an innovative market leader within the industry who can offer unlimited progression and technical development. The Lead Controls Automation Engineer will be working within a fully automated facility and will receive industry leading training on an ongoing basis. With a solid structure in More ❯