AI Solutions Business Analyst
- Location
- Manchester, England, United Kingdom
experience. Support UAT, testing and launch readiness by making sure agent behaviour matches agreed requirements. Create clear documentation, including process maps, user stories, requirements, decision logs, test scenarios and customer‐facing summaries. Help define what success looks like for each AI agent, including operational KPIs, customer experience … needs, technical constraints and product gaps. Comfortable working with technical and non‐technical stakeholders. Strong at writing clear documentation, user stories, acceptance criteria and process maps. Curious about AI, automation and how businesses can use agents to improve customer and operational outcomes. Practical and outcome ...